UniqRugs Reviews 

291
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of beautiful rugs, explaining that the online descriptions and photographs are extremely accurate. Furthermore, people highlight the remarkably fast shipping times, noting that orders arrive safely and well-packaged within days. Consumers also consistently appreciate the helpful customer service team and the high overall product quality that transforms their living spaces. Some reviewers were not happy with certain product details, noting minor issues such as unexpected thickness or slight finish variations upon arrival. Additionally, a few customers mentioned logistical surprises related to delivery requirements or unfamiliar shipping origins from overseas.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the beautiful designs, great materials, and... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and efficient shipping. Reviewers... See more

Quality

Customers had positive experiences with quality, expressing deep satisfaction with the exceptional and... See more

Customer service

Consumers find customer service to be fabulous, highlighting the great communication and prompt follow-up... See more

Price

Clients share positive opinions on price, consistently noting that the costs are very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have made multiple over the past few years and have been consistently please with the rugs and the service. Would definitely recommend Nain Trading for any such purchase. Fantastic breath of rugs... See more

Rated 5 out of 5 stars

Have purchased eight rugs from Uniq Rugs/ Nain Trading to date. Each one more beautiful than the next. Pictures and descriptions are very accurate so have never had to return a rug. Super happy with t... See more

Rated 5 out of 5 stars

Beautiful rugs. Fabulous quality. Rugs were just as pictured/described. I reached out to customer service regarding a problem with UPS and they followed up immediately and remained in touch until the... See more

Rated 5 out of 5 stars

Uniq had an incredible variety of rugs to choose from - the website made it easy to filter my search so that I was only looking at rugs of the right size that also fit the color palette I was looking... See more


Company details

  1. Oriental Rug Store
  2. Carpet Manufacturer
  3. Carpet Store
  4. Carpet Wholesaler
  5. Flooring Store
  6. Interior Designer

About UniqRugs

Written by the company

At Uniq Rugs, we are proud to be one of the leading companies in the trade of high-quality oriental rugs. Since our founding, we have specialized in bringing hand-knotted rugs from the most significant rug-making regions of the world to USA. Our range includes a diverse selection of oriental rugs, available in various sizes, colors, and designs.

Our passion for rugs is reflected in the quality and authenticity we guarantee in every single piece. Before a rug is added to our collection, it undergoes strict quality control. This way, we ensure that our customers receive only the finest and most exclusive rugs. This commitment to quality has made us a trusted partner for private customers, interior designers, and collectors.

In addition to our physical stores, we offer our customers worldwide the opportunity to shop through our user-friendly online store. Our goal is to make the shopping experience as pleasant as possible. To this end, we provide detailed descriptions and high-resolution images, so you can find the rug that perfectly fits your home.

Customer satisfaction is our top priority. We place great importance on personalized advice and are happy to assist you from the selection to the care of your rug. Our experienced team is here to offer advice and ensure that you are completely satisfied with your purchase.

At Uniq Rugs, we are more than just a retailer – we are experts, advisors, and enthusiasts of oriental rugs. Our extensive experience and commitment to the highest quality have made us a leading company that customers worldwide trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(291)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really amazing service

Really amazing service. The rug was gorgeous and great quality, but didnt work with our color palate, and they were so easy to work with to return. I will definitely use them again to find another rug.

30 July 2026
Rated 5 out of 5 stars

Beautiful rugs

Beautiful rugs. Fabulous quality. Rugs were just as pictured/described. I reached out to customer service regarding a problem with UPS and they followed up immediately and remained in touch until the rugs were delivered. Very professional. They arrived prior to the estimated delivery date at the time of purchase. I highly recommend the company and will definitely keep them in mind for my future rug needs.

10 August 2026
Rated 5 out of 5 stars

Outstanding Vendor of high quality rugs

Their disclosure of the important information with respect to their rugs is the best of all the vendors in the US market. Moreover, their prices are reasonable but most importantly they are 100% trustworthy and professional.

2 August 2026
Rated 4 out of 5 stars

Everything went well

Everything went well. I was given a discount at check out. The rug was sent from Germany which confused me a bit but it arrived in a reasonable amount of time. All in all a hassle free purchase!

30 July 2026
UniqRugs logo

Reply from UniqRugs

Dear Customer,

Thank you very much for your wonderful review.

We are delighted to hear that you are happy with your rug and that everything went smoothly. As a German company, all of our rugs are carefully shipped from our warehouse in Germany to customers around the world.

We truly appreciate your trust and hope to welcome you back again soon.

Kind regards,
Uniq Rugs Team

Rated 5 out of 5 stars

I have made multiple over the past few…

I have made multiple over the past few years and have been consistently please with the rugs and the service. Would definitely recommend Nain Trading for any such purchase. Fantastic breath of rugs available. Website does a great job of displaying the enormous inventory and rid details.

30 July 2026
Rated 5 out of 5 stars

Beautiful signed Nain rug

The day I found UniqRugs was a blessed day indeed!! The picture of the rug I purchased was beautiful but when it got here, it wasn’t just beautiful. It was breathtaking. I couldn’t be happier!
The selection of rugs they have is beyond anything I’ve ever seen. The quality exceeds all of my hopes. Don’t hesitate to purchase…these people are the real deal!
The shipment was quick with great delivery service. The rug was packaged beautifully with not a crease or fold in it. Out of the box it laid perfectly flat on the floor.
The customer service was fabulous! They emailed me every step of the way and stayed in touch with me through delivery
I will be looking to make another purchase from this amazing company.
UniqRugs, I cannot thank you enough! You’ve elevated my lifestyle and I’m so grateful.

23 July 2026
Rated 5 out of 5 stars

Great experience

First and foremost is the extensive selection you offer. I had searched
high and low for a rug with very specific
requirements. I broke a design rule and
did not start with the rug! Well…I found
a great choice with your company. Delivery was a breeze. Very pleased that I
discovered you.

6 July 2026
Rated 5 out of 5 stars

3 good experiences with Uniq

I have purchased several rugs from Uniq. They are all beautiful and match description. Great communication from this seller - they have sent addl information when requested. My latest rug was lost in transit (DHL) and Uniq applied the pressure needed for them to find it. Highly recommended.

30 June 2026
Rated 4 out of 5 stars

lovely and unique kaschmar rug

rug is a bit uneven on the end where the weave was finished but a lovely piece none the less, and at a good price

7 July 2026
UniqRugs logo

Reply from UniqRugs

Dear Customer,

Thank you very much for your kind review.

We are delighted to hear that you are pleased with your rug and that you found it to be good value.

We also appreciate your feedback regarding the finish. As each of our rugs is individually handmade, slight variations or minor irregularities can occasionally occur, making every piece truly one of a kind.

We hope you enjoy your beautiful rug for many years to come and look forward to serving you again in the future.

Kind regards,
Uniq Rugs Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look