Awful customer services
Awful customer services. Saying I would get an update on my order but never actually got one. Stay well clear
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Trust Shopping - The UK's Only No Credit Check Retail Store. All Latest Mobile Phones + Unlimited Data Plans. Up to £1,200 Catalogue Credit to Spend in Store. No Credit Checks Required,100% Acceptance. No Interest, Fees, or Hidden Charges. Upgrade your Phone and SIM Every Year. Over 10,000 Catalogue Products in Store. Reschedule Payments Free of Charge. Flexible Payment Options.
29 Wulfrun Shopping Centre, WV1 3HH, Wolverhampton, United Kingdom
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Awful customer services. Saying I would get an update on my order but never actually got one. Stay well clear
Changed my order payment method after placing order, only to scam me out of £14.99 after their charges for cancellation after their mistake lead to cancelling order. DO NOT USE THIS WEBSITE. MASSIVE SCAM
I paid £4.99 for nothing no refund no call backs no phone call as it said it wood no phone then to get the phone they want 6 months up front why wood I do that wen I can save up and bye one for cheaper no reply’s to emails or texts on there chat just a Ai bot -100 as feedback
If I could put no stars I would just like the other lady on here. What ever u do, stay away from these people. My order was cancelled in May we now in July and still no refund! They have promised and promised a refund by email but still nothing 2months later. Now they don't even answer. They lie they treat people how ever they want. Please please everyone stay clear. If everyone report them like I have they be closed down with any hope.
I had a contract phone whit this guys before make a contract they say to me after a year can upgrade a phone and now after a year and couple month they say was mistackle imform you and they say to make upgrade they put me to pay every month another 20£ on top of contract
The contract was for 2 iphone 16 pro and 16 pro max every month i pay 220£ more than years they are not honest they are liers guys
If I could give ZERO stars I would. AVOID AT ALL COSTS. Issues receiving orders, tried to get a refund then told conflicting information, now it shows as store credit on my account and ghosted via online chat and unable to post any more message on their website. SHOCKING!!
Terrible customer service we’ve done what we was told to do and pay for a mobile phone signed all I d documents but can’t get straight answers of no one had other stuff before with no problem
Brilliant shop affordable payments friendly go out of the way to help
Really horrible to customers
Trying to say one of payment was late when it was not it was on line and now they are trying to say we are committed fraud when we not and it them that are committed fraud
Reply from Trust Shopping
Was dealt with respect and handled very well, very good experience I would recommend these if you are considering purchasing anything.
Recently got a PlayStation 5 here
Staff were extremely helpful and explained everything perfectly, couldn't recommend enough :)
I had a fantastic experience with this shop. They were incredibly helpful in working with me to find a financing option that suited me perfectly. The customer service was excellent—they took the time to explain all the available options and made sure I could comfortably manage the payments. I also appreciated how transparent they were about what would happen if I ever struggled to make a payment, highlighting their flexibility and understanding. It made me feel confident in my purchase, and I would definitely recommend them to anyone in a similar situation! (Gregg, Wolverhampton store)
Brought the new iPhone 16 from these guys, very trustworthy and made the experience so stress free and easy and they were so helpful and more than happy to help with any question or request I had. Couldn’t thank them enough, will definitely be using them in the future!
Polite and helpful staff, they helped me get set up on a new phone. They explained everything amazingly! Definitely recommend :)
Really lovely staff , very helpful and was quickly able to help us get a tv for a brilliant price, thankyou
Very nice and friendly environment everything was explained and I will definitely be using for a long time I have told all my family and they will use also I would 100 percent recommend
All in all a good experience. Staff were polite and helpful, answering all questions asked.
Went into town today for a nose and spotted this store as newly opened. Popped in and spoke to a girl named Kelsey she showed me the phones they offer cause I told her mine had broke, she explained everything and got me set up on the iPhone 16! Can't wait for my new phone, if you're in Wolverhampton deffo go and see them.
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