Trust Shopping Reviews 

18
TrustScore 2.5 out of 5

2.3

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Company details

  1. Mobile Network Operator
  2. Appliance Store
  3. Cell Phone Store
  4. Electronics Store

Written by the company

Trust Shopping - The UK's Only No Credit Check Retail Store. All Latest Mobile Phones + Unlimited Data Plans. Up to £1,200 Catalogue Credit to Spend in Store. No Credit Checks Required,100% Acceptance. No Interest, Fees, or Hidden Charges. Upgrade your Phone and SIM Every Year. Over 10,000 Catalogue Products in Store. Reschedule Payments Free of Charge. Flexible Payment Options.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(18)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid £4.99 for nothing no refund no…

I paid £4.99 for nothing no refund no call backs no phone call as it said it wood no phone then to get the phone they want 6 months up front why wood I do that wen I can save up and bye one for cheaper no reply’s to emails or texts on there chat just a Ai bot -100 as feedback

10 July 2026
Unprompted review
Rated 1 out of 5 stars

If I could put no stars I would just…

If I could put no stars I would just like the other lady on here. What ever u do, stay away from these people. My order was cancelled in May we now in July and still no refund! They have promised and promised a refund by email but still nothing 2months later. Now they don't even answer. They lie they treat people how ever they want. Please please everyone stay clear. If everyone report them like I have they be closed down with any hope.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

I had a contract phone whit this guys…

I had a contract phone whit this guys before make a contract they say to me after a year can upgrade a phone and now after a year and couple month they say was mistackle imform you and they say to make upgrade they put me to pay every month another 20£ on top of contract
The contract was for 2 iphone 16 pro and 16 pro max every month i pay 220£ more than years they are not honest they are liers guys

29 June 2026
Unprompted review
Rated 1 out of 5 stars

If I could give ZERO stars I would

If I could give ZERO stars I would. AVOID AT ALL COSTS. Issues receiving orders, tried to get a refund then told conflicting information, now it shows as store credit on my account and ghosted via online chat and unable to post any more message on their website. SHOCKING!!

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Really horrible to customers

Really horrible to customers

Trying to say one of payment was late when it was not it was on line and now they are trying to say we are committed fraud when we not and it them that are committed fraud

10 December 2024
Unprompted review
Trust Shopping logo

Reply from Trust Shopping

Hello Kerry,

As you are aware you consistently made payments late and so we agreed that this subscription is unaffordable for you, and subsequently refunded you in full.

We do not understand why you issued a chargeback for a payment when this was refunded to you in full, and so we provided this evidence to your bank, who then subsequently charged you for that fraudulent claim made.

This is not an accusation by us, this is your bank charging you for the claim you made, as I have stated we refunded you in full as a gesture to you.

Thanks
Trust Shopping Team

Rated 5 out of 5 stars

Great customer service

I had a fantastic experience with this shop. They were incredibly helpful in working with me to find a financing option that suited me perfectly. The customer service was excellent—they took the time to explain all the available options and made sure I could comfortably manage the payments. I also appreciated how transparent they were about what would happen if I ever struggled to make a payment, highlighting their flexibility and understanding. It made me feel confident in my purchase, and I would definitely recommend them to anyone in a similar situation! (Gregg, Wolverhampton store)

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Brought the new iPhone 16 from these…

Brought the new iPhone 16 from these guys, very trustworthy and made the experience so stress free and easy and they were so helpful and more than happy to help with any question or request I had. Couldn’t thank them enough, will definitely be using them in the future!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Polite and helpful staff

Polite and helpful staff, they helped me get set up on a new phone. They explained everything amazingly! Definitely recommend :)

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Very nice and friendly environment…

Very nice and friendly environment everything was explained and I will definitely be using for a long time I have told all my family and they will use also I would 100 percent recommend

12 November 2024
Unprompted review
Rated 5 out of 5 stars

New phone

Went into town today for a nose and spotted this store as newly opened. Popped in and spoke to a girl named Kelsey she showed me the phones they offer cause I told her mine had broke, she explained everything and got me set up on the iPhone 16! Can't wait for my new phone, if you're in Wolverhampton deffo go and see them.

22 October 2024
Unprompted review

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