Tights.no Reviews 

1,427
TrustScore 2 out of 5

2.2

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Rated 3 out of 5 stars

1. It took a week to pack my order, the longest packing time I’ve experienced. 2. Package arrived damaged, there were two big holes, you could see the products inside, box was falling apart... See more

Company replied

Rated 1 out of 5 stars

First, delivering parcel to the “closest” shop than the actual closer one. Then taking no responsibility about delivery, no interest to fix it, like it’s not up to them, it’s not their job, they done... See more

Rated 4 out of 5 stars

Shop is situated in Oslo, Norway. Prices are comparable -- even better -- to shops in malls in Oslo city. I live in Oslo and got parcel the day after. Great! :) Maybe a bit racist since there are al... See more

Rated 1 out of 5 stars

I bought food products from them and they packed them so poorly that a liquid product got broken and spilled all over the rest. Contacted there support with pictures but they forward me to a page wher... See more

Company replied

2.2

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 96% of negative reviews

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2.2

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(1,427)

39 reviews in the last 12 months

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Rated 3 out of 5 stars

Won’t order again

1. It took a week to pack my order, the longest packing time I’ve experienced.
2. Package arrived damaged, there were two big holes, you could see the products inside, box was falling apart. I find packaging box very thin and low quality. I wish I could attach photos.
3. The most uncomfortable way to pick up the order, I had to download additional PostNord app to pick up my package. Why not use Instabox?
4. When they sent an email to review the leggings the rating was automatically set to “5 stars”. Why? Let customers decide themselves which rating they want to give, no need to push them to give the highest rating.
5. During the review of the tights it says in their email that people which leave highest rating can be chosen for a gift. That’s a sneaky way to get good reviews for your products. So now I can’t trust the reviews on this website knowing that you’re trying to bribe good reviews with a promise of reward.
6. Very bad UX design of the reviewing products and “min konto” section.
7. It was very difficult to choose the size of the tights since there is no size guide.
8. I won’t order any clothes here again. Return is 49 nok and it sounds like a complicated process.
9. Worst experience with purchasing products. Long packaging time. Poor choice of delivery options. Sneaky review system.

Ordered on 28th of July 2024.

28 July 2024
Unprompted review
Tights.no logo

Reply from Tights.no

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. We take all feedback seriously and continuously strive to improve our services based on the valuable input we receive from our customers.

Regarding the delay in packing your order, we apologize for the inconvenience this caused. We are actively working to enhance our processing times to ensure faster deliveries in the future. We're also very sorry to hear that your package arrived in poor condition. This is certainly not the standard we aim for, and we are investigating the issue with our packaging team to prevent it from happening again. If any of your products were damaged or affected, please contact our customer service team so we can make it right.

We understand your frustration with having to download the PostNord app to pick up your package. This requirement only applies when selecting a PostNord parcel locker for delivery. We do offer other delivery options, including Instabox, which can be chosen at checkout.

We would like to clarify that the rating in the review email is not automatically set to "5 stars." The initial rating displayed simply reflects the product’s current average score, and you are free to adjust it according to your personal experience. We encourage and appreciate honest reviews from all our customers.

In terms of our review process, we apologize if it was misleading. Rest assured, all customers who leave a review are entered into a draw for a gift, regardless of the rating they give. We value honest feedback and do not attempt to influence the ratings.

We are also sorry to hear that you found our website difficult to navigate. Your feedback regarding the user experience is invaluable, and we will forward it to our web development team for further improvements.

Concerning the size guide, we do offer these for most of our products on the website. If you have any specific questions or need further assistance with sizing, please feel free to reach out to us via email or chat during our opening hours. We’re here to help!

Lastly, please contact us if you have any questions regarding the return processer, we are continually looking for ways to make returns more convenient for our customers. Your feedback will be taken into account as we review our policies.

Again, we sincerely apologize for the issues you encountered, and we hope you will consider giving us another opportunity to provide a better experience in the future.

You can reach us at kundeservice@tights.no if you have any questions! Have a lovely day!

Rated 1 out of 5 stars

Instead to get goods in 1-3 business…

Instead to get goods in 1-3 business days, They sent it on a 4th day and who knows when I'll get it..

19 July 2024
Unprompted review
Tights.no logo

Reply from Tights.no

Hei! Vi beklager dersom det tok lang tid med behandlingstiden, men dette har vi informert om på nettsiden. Pakken når deg selvsagt innen kort tid 😀

Rated 1 out of 5 stars

Never again . ELENDIG OG USERIØST

When one pays full amount for an item, by returning it one get refunded only 1/3 of the amount paid. I do understand how these companies exits!

5 June 2024
Unprompted review
Tights.no logo

Reply from Tights.no

Hello!

Everything about returns and return costs is informed on the website. We understand that it is tedious to pay for a return, but these are costs that we as a company have to pay for, just like many other companies.

We thank you for your feedback.

Rated 1 out of 5 stars

I bought food products from them and…

I bought food products from them and they packed them so poorly that a liquid product got broken and spilled all over the rest. Contacted there support with pictures but they forward me to a page where I can only get the broken product refunded which is the cheapist. Tried to explain but their customer service seems robotic at best. Chatgpt can do a better job at it

5 September 2023
Unprompted review
Tights.no logo

Reply from Tights.no

Hi Nour. I'm sorry to hear that the package you received was damaged. please send us another email at kundeservice@tights.no with the pictures and the order number, so we can fix the problem in the best possible way :)

Rated 1 out of 5 stars

They never send me the product.

They never send me the product.
When I told them they said to wait.

It has been more than a month and I have spent more than 500kr on something that is not coming.

SCAM!

21 June 2023
Unprompted review
Tights.no logo

Reply from Tights.no

We always solve cases, but if we told you to wait we did not mean that you had to wait for so long. Its okey to contact us again and tell us you didn't receive the package. We will gladly help you 😊

Rated 1 out of 5 stars

Almost always heavily delayed...

The products are fine but they are almost always (heavily) delayed. Used to be better. Something happened to the way they manage things. Don't trust their shipping promises. I don't recommend them.

5 June 2023
Unprompted review
Rated 1 out of 5 stars

Using fake supplements!

I am long time user of Chaga. Its very dark black like mushroom. Looks like coffee has a powder and has its on very little taste- but it is there. I was skepitcal when I order it because of the price and boy I wasnt wrong!

Those capsules look almost white! I think the ingridents are literally just the cellulise, silikon dioksid and other stuff that keeps supplement in a shape but there is no Chaga inside what so ever.
Do yourself a favor and dont buy any supplements from there because you dont want to put this into your dear body!

23 January 2023
Unprompted review
Rated 1 out of 5 stars

Very poor service

First, delivering parcel to the “closest” shop than the actual closer one. Then taking no responsibility about delivery, no interest to fix it, like it’s not up to them, it’s not their job, they done what they done, that’s it, rest is our problem. Chat support is impossible, and lying about they have contacted with postnord delivery, cause postnord claimed tights weren’t contacted them. And that’s not the first time with such poor delivery.

22 December 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID

They are choosing the wrong delivery point and blaming me for that.

Never again

21 December 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and shipping

Terrible customer service and shipping. Not sure if the shipping is because of Tights or PostNord, or a combination of both but it seems hopeless to get your order in a timely manner and in one piece.
Have ordered 3 times now hoping I was having bad luck, but now I see it is a failure within the company. Such a shame when they have such nice products, but too much of a hassle and issue in recieving them on time and undamaged and no useful help from customer service to fix any situations.

Also, bad & misleading information about products on the website.

19 December 2022
Unprompted review
Rated 2 out of 5 stars

What has happened to tights.no?

Don't know what has happened to tights.no. I have ordered lots of things from them over the years, and been satisfied with everything. But since the pandemic it's just gone downhill. Seems like slow or no service is the new tights.no

3 December 2022
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!!!

BUYER BEWARE!!!!!
Do not buy from this company!
when I ordered a pair of tights the sizing was completely wrong …
I returned the item which I had first paid for delivery of and then had to pay to return it also ??
I received a refund only for the tights as the company can not afford to offer free returns as all other serious companies can !!
I was extremely disappointed by the cheap quality material used in making the tights .. no way near what you would expect from the pictures advertising the product!
Cheap cheap cheap clothing, such bad quality!
I spoke with customer service who told me they had to abide by company policy not to refund any postage paid ??????
Wow 😯 what a company!! Beware!

19 October 2022
Unprompted review
Rated 2 out of 5 stars

Almost expored product

Almost all the products I recieved expires the same month i received them. chocolate sold as sugarfree contains more carbs and sugar than regular chocolate. Do not recommend and will never order again

5 September 2022
Unprompted review
Rated 4 out of 5 stars

I highly recommend this shop! :)

Shop is situated in Oslo, Norway.
Prices are comparable -- even better -- to shops in malls in Oslo city. I live in Oslo and got parcel the day after. Great! :)
Maybe a bit racist since there are almost no Norwegian men among the models in the men's section. Still I highly recommend this shop.

15 August 2022
Unprompted review

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