I've been using the product for about a year. I can say my digs dental condition is not worsening during that time but I can't really say I've seen ample evidence of whitening action. I wish I had sta... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hey so I have use this product for my dog about 4-5 months I think I have notice improvement but to be honest I always have seen some of the tarter on the front two fangs is not getting better right o... See more
Company replied
The service was easy and online user friendly and human representative, Chuck was quick to process my refund cancellation. They delivered it on my previous address and even if I registered on line wit... See more
Company replied
The PetLab product is fine. My dogs like it and it freshens their breath for most of the day. The issue I have is with the delivery company. Not once has my package been dropped anywhere in the vicini... See more
Company replied
Company details
Written by the company
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Written by the company
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Contact info
One World Trade Center, 85th Floor, 10007, New York, United States
- 1-866-473-8522
- help@thepetlabco.com
- thepetlabco.com
3.9
Great
15K reviews
Asks customers to review
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3 days in and my dog has been violently…
3 days in and my dog has been violently sick every day. Cannot risk further damage, advised to stop by vet.
5 November 2026
Unprompted review
I HAVE MY DOG WITH ITCH FOR A YEAR AND…
I HAVE MY DOG WITH ITCH FOR A YEAR AND THIS PROBIOTIC MEDICINE ITS NOT HELPIMG HIM
22 October 2026
So far so good
So far so good, only been on it almost a month. The dogs like the flavor.
5 November 2026
Unprompted review
Helped Both of My Dogs
The probiotic has helped both of my dogs. We first tried Proviable as recommended by our vet and it actually upset their stomachs badly. I switched to PetLab Co. and our tummy troubles have significantly decreased.
5 November 2026
Timely and emails keep me up to date on…
Timely and emails keep me up to date on the delivery. Thank you.
28 October 2026
We love our petlab Co
We love our petlab Co. Products. Everything is made with simple yet quality ingredients with a taste our dogs love!
5 November 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Prompt delivery and service.
28 October 2026
Reply from PetLabCo.
Hi Christine,
Thank you so much for sharing your experience. We ae so happy to hear your order arrived in a timely manner. We understand just how important that is when it comes to your pet's supplements.
Warm regards,
PetLabCo.®
I feel like it's been a positive experience!
I feel like it's been a positive experience..I love my dogs and would do anything to keep them healthy.
29 October 2026
Reply from PetLabCo.
Hi Amanda,
We are so happy to hear this! Thank you so much for allowing us to be a part of your dogs' wellness routine. We appreciate you being a part of our community!
Regards,
PetLabCo.®
Arrives when they say it will
Arrives when they say it will, comes in a safe padded envelope. Dogs seem to like the product.
26 October 2026
Reply from PetLabCo.
Hi Roxanne,
Thank you for sharing your feedback. We are glad to hear that your order arrived safely and on time, and that your dogs are enjoying the product. We appreciate you taking the time to share this wonderful feedback!
Regards,
PetLabCo.®
quit bugging me
27 October 2026
Not an understanding company at all
Not an understanding company at all. I ordered a sample. My dog got sick and passed away. She never even started the chew. I didn't cancel subscription in time as I was grieving. When I contacted the company, I was told well you ordered the sample and that included the subscription and was charged. I explained what happened and that I never opened the sample. I asked for a refund of the charge but no.
2 November 2026
Unprompted review
PetLabco Probright Advanced dental powder really works!
I have an 11 year old Goldendoodle, whose back teeth were so full of tartar that it created an abscess in her gums. The vet wanted to put my dog under anesthesia and clean her teeth at the cost of $1200. I really did not want to put my 11-year-old fur baby under Anesthesia. I decided to give PetLabco Probright Advanced dental powder a try. Within three weeks, her teeth were clear of tartar and white again, the abscess went away completely, and there was no need for anesthesia. I am so thankful to PetLabco. You made an absolute believer out of me. 🩷
2 November 2026
Reply from PetLabCo.
Hi Lynne,
Thank you so much for sharing your wonderful feedback. We are so happy to hear you are seeing the benefits for your Goldendoodle with our ProBright Advanced. We appreciate you being a part of our community!
Warm regards,
PetLabCo.®
My animals enjoyed the taste
My animals enjoyed the taste, kept them healthy, and my subscription was always maintained well.
27 October 2026
Reply from PetLabCo.
Hi Jacquelynn,
We are so happy to hear that your pets are enjoying the taste of their supplements and that you are seeing the benefits. It is also great to know that your subscription has been running smoothly and reliably for you. Thank you for sharing your experience with us. We appreciate you being a part of our community!
Regards,
PetLabCo.®
Reply from PetLabCo.
Hi Paul,
We are thrilled to hear you product has arrived in a timely fashion. We understand just how important this is when it comes to your pet's supplements. Thank you for sharing your experience!
Regards,
PetLabCo.®
PetLabCo Probiotic was the cure.
I have two large dogs. My sheepadoodle would constantly lick her paws and she would get ear infections frequesntly. My shepard had stomach issues. after a few weeks of starting both dogs on your probiotic, we notice a big change in the aliments that both dogs struggled with. I wish we would have found PetLab years ago. Our pets and I are very thankful. :)
2 November 2026
Reply from PetLabCo.
Hi Sunny,
It is wonderful to hear that both of your dogs are experiencing such great results and finding relief from their struggles. Thank you for sharing your success story with us and for allowing us to be a part of your pets' wellness journey.
Warm regards,
PetLabCo.®
Youare very trustandhave great products…
Youare very trustandhave great products that help sara with itching allergies
27 October 2026
Reply from PetLabCo.
Hi Leilani,
We are glad to hear that our products could provide comfort for your pup. We appreciate your trust in us.
Kind regards,
PetLabCo.®
My order always shows up on time and…
My order always shows up on time and with lots of care.
30 October 2026
Reply from PetLabCo.
Hi there,
We are happy to hear that our deliveries arrive promptly and are handled with great care. Thank you for sharing your positive feedback. We appreciate you being a part of our community!
Regards,
PetLabCo.®
On Time Excellence
Deliveries are always on time and communication during the process is excellent.
2 November 2026
Reply from PetLabCo.
Hi Diane,
Thank you so much for sharing your experience! We are thrilled to hear that our prompt shipping and consistent updates during the delivery process have met your expectations. Providing a seamless and reliable service is always one of our top priorities, and your positive feedback truly means the world to us. We appreciate you being a part of our community!
Regards,
PetLabCo.®
Reply from PetLabCo.
Hi Sherrie,
Thank you for sharing your experience. We are happy to hear your package was delivered in a timely fashion. We know just how important that is when it comes to your pet's supplements.
Regards,
PetLabCo.®
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