The Sneaker Store Reviews 

1,963
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

It is really unfortunate how something can appear so potentially awesome and simple, then turn into such a regret. Placed order on 10/29. Received Order confirmation to my junk mail found the next day... See more

Rated 1 out of 5 stars

DO NOT BUY ANYTHING ON THIS SITE! I ordered a pair of sneaks December 6th. Delivery time would be 5-14 days which means they should be there before Christmas. Today, December 25th, they still... See more

Rated 5 out of 5 stars

very quick shipping, in love with my converse i got highly recommended

Company details

  1. Shoe Store

Written by the company

Hos TheSneakerStore.dk kan du købe de mest eksklusive og hypede sneakers. Køb dine nye sko allerede idag! Air Jordans ✓ Nike Dunk ✓ Yeezy ✓ og mange andre brands!


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(1,963)

101 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY ANYTHING ON THIS SITE!

DO NOT BUY ANYTHING ON THIS SITE!

I ordered a pair of sneaks December 6th. Delivery time would be 5-14 days which means they should be there before Christmas.

Today, December 25th, they still have not arrived and they do not have a phone number to call and their contact formular does not work. So it is not possible to get in contact with them in anyway. I have tried everyday since December 20th. So this is not just because of a failure on the webpage etc.
I will warn all people against buying on this webpage and will do my utmost to make sure to tell everyone I know so this do not happen to anyone else.

6 December 2025
Unprompted review
Rated 2 out of 5 stars

Jankey

It is really unfortunate how something can appear so potentially awesome and simple, then turn into such a regret. Placed order on 10/29. Received Order confirmation to my junk mail found the next day. followed Tracking Link which states order is processing. Now a week later Tracking is still saying Order is Processing. I have attempted 2 times to contact customer support through the customer support link and no reply I have attempted to send independent email through the specified Support Email address, no reply. Have not received "Hoka" shoes or notice of delays. Fingers Crossed

29 October 2025
Unprompted review
Rated 1 out of 5 stars

I haven’t got my tracking number yet…

I haven’t got my tracking number yet and it’s been over two weeks. They stop answering the mail sent to the support as soon as they notice that the shoes are going to get late or whatever. Don’t order from here unless you want to wait at least a month for your shoes.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrrible - stay away

They've spent over a month on my order - with the order getting lost TWICE. And they don't have the courtesy to inform us, we have to contact them to find out. The order still hasn't arrived and we don't hear anything. They don't reply e-mails. Terrible service.

21 May 2025
Unprompted review
The Sneaker Store logo

Reply from The Sneaker Store

Hej Mikkel,

Vi opfordrer dig til at kontakte vores kundeservice-portal, så vi kan få taget et kig på din ordre hurtigst muligt og finde en løsning herpå.

Vi håber, at vi skrives ved. God dag til dig!

// The Sneaker Store

Rated 1 out of 5 stars

scam

I ordered a pair of Adidas Campus 00s, and they sent me Adidas Campus 00s Junior that costs mutch less in the store.
The differences are also visible in the length and size of the laces and in the white insole, instead of beige.
I feel scammed.
I'm writing complain every day, but they never answered.
On theyr website it's also written "free delivery", and instead they added a cost of 35 dkk to the payment. Why?

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Relatively quick delivery time and…

Relatively quick delivery time and non-problematic and fast return and refund process

4 October 2024
The Sneaker Store logo

Reply from The Sneaker Store

Hello,

Thank you very much for your feedback about your experience with us. We really appreciate that :)

Best regards,
Sofie
The Sneaker Store

Rated 1 out of 5 stars

Fake shop

Fake shop
Item was not real
What a shame
They even promised a starter kit that I never received
It was the only and last time I order there

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Scalper prices on Crocs!!!

Scalper prices on Crocs!!!

It's absolutely criminal that this company is only adding to inflated prices on these shoes. Purchasing them in bulk and raising the price from the RRP of $75-80 upwards to nearly $335!

4 August 2024
Unprompted review

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