The Free Website Guys Reviews 

4,044
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,516 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, who are patient and communicative, ensuring pleasant interactions. Many appreciate the exceptional service, noting the team listens carefully to needs and delivers high-quality, functional, and professional websites that often exceed expectations. The overall user experience is described as easy and stress-free, with clear guidance provided throughout the process. However, some people were dissatisfied with unfulfilled promises, experiencing delays in website completion or receiving only backend development when expecting a full site. A few other people mentioned concerns about unexpected charges or a lack of communication after providing information, leading to an incomplete service.

What people talk about most

Website

Clients share positive opinions on website development, with many praising the high-quality, professional,... See more

Staff

Reviewers consistently express appreciation for the staff, describing them as professional, patient, and... See more

Service

Customers consistently note positive experiences with service, often praising the professionalism,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process was smooth, clear, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely incredible from start to finish – could not recommend more! I cannot thank The Free Website Guys enough for building my, fully functional website for StillForm®. From our very first... See more

Rated 5 out of 5 stars

Hi I’m Helena and I had my LifemCoach website done by tfwg and it is awesome. I really love every detail. I was not expecting it to be so beautiful being that it was free but it turns out that ther... See more

Rated 5 out of 5 stars

What made my experience great with Thefreewebsite guys was the communication. To anyone I've spoken with I've always got a response that was detailed. There wasn't a chat we're i was left to figure ou... See more

Rated 5 out of 5 stars

I had a great experience working with Sven. He responded to my emails in the expected time frame and always offered advice and additional information whenever I needed it. The website they built fo... See more


Company details

  1. Website Designer
  2. Business and IT Consulting Agency
  3. Business Development Service
  4. Design Agency
  5. Web designer

Written by the company

The Free Website Guys is the highest rated free-website service in the world, with 10,000+ reviews on Clutch, G2, DesignRush, and GoodFirms. Forbes rated them the best free-website service: https://www.forbes.com/advisor/business/software/best-web-design-company/


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(4,044)

1,481 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional, Friendly, and Easy to Work With...

Working with "The Free Website Guys" has been a wonderful experience from start to finish. They helped me build my new website, taking care of both the front-end and back-end, and made the entire process incredibly easy and stress-free.

Everything was communicated clearly through email, and each phase of the project was explained so I always knew what to expect. The team was professional, responsive, and genuinely friendly, which made the experience even better.

Their pricing is excellent, especially compared to other website hosting and development services, and the value they provide is outstanding.

A special thank you to Sven and the entire team, you all did an amazing job. I truly appreciate your hard work and would definitely recommend The Free Website Guys to anyone looking for a professional, affordable, and hassle-free website experience.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

★☆☆☆☆

I was genuinely excited to try this service because it was presented as a way to get a free website. Throughout my initial conversations, the communication consistently suggested that the website itself was free. Even when I specifically asked whether it was really free, there was no mention of any required hosting subscription or annual payment.

Only after several conversations and being directed to an external link did I discover that I would actually need to purchase a hosting plan.

To be clear, I don’t have a problem paying for hosting. Every professional website needs hosting, and that’s completely understandable. My issue is the lack of transparency.

If a paid hosting subscription is mandatory, this should be communicated from the very beginning instead of only becoming apparent later in the process. Setting the expectation of “free” without clearly explaining the unavoidable costs creates a disappointing customer experience and leaves potential customers feeling misled.

A little more honesty and transparency upfront would have made a huge difference. Unfortunately, based on my experience, I can’t recommend this service.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Communication was great, They delivered

Communication was great. I was kept updated and in the loop the entire way. Any questions I had were answered swiftly and with details. The site is delivered with pre-placed containers with data. I was provided videos to learn how to tweak the site to my liking. They delivered what they said. Sven was my main contact.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible from start to…

Absolutely incredible from start to finish – could not recommend more!
I cannot thank The Free Website Guys enough for building my, fully functional website for StillForm®. From our very first chat, they listened carefully to exactly what I wanted – my calm, intentional brand style, clear customer journey, and all the specific features I needed – and brought it all to life perfectly.

They walked me through every step simply, sorted out all the technical setup with WordPress, Elementor and my hosting.

Professional, patient, incredibly helpful.
If you’re looking for someone to build your brand online without the stress, choose them – you won’t regret it!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Good quality for free website building

Good quality for free website building. The communication was great, and even offered to assist further after completing the website. There is small cost for software needed to build website at very affordable options. Completed website building in timely manner. Overall good experience working with the free website guys.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Website creation

Sven and his team were a pleasure to work with. They were responsive to questions, receptive to revisions, and worked diligently to help bring my vision for the Odyssey Publishing website to life. As with any creative project, there were adjustments along the way, but they remained professional and committed to getting the project where it needed to be. I appreciate their efforts and would not hesitate to recommend them to others looking for website development services.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Sven and his team were great. They were very communicative throughout the whole process, and were very accommodating to tweaks I needed making to my site. I have to admit that I was sceptical about a service like this being free to begin with, but they eased my mind very quickly, and I'm very happy with the finished product.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

The Free Website Guys were so helpful…

The Free Website Guys were so helpful in helping me pick out and set up my website. Very responsive and helpful with each step. I am not tech savvy but working with them made this process a lot easier. Definitely recommend!!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience - So Far

So far, I've had a great experience! Sven has been incredibly patient while helping me gather all the information needed, and the entire process has been smooth and seamless.

My website is already up, and they've even offered to write the content for it, which has been a huge help. I'm very pleased with everything so far.

I'll be able to share another update once the website is fully completed and everything is finalized, but at this point, I'm genuinely impressed. I honestly couldn't believe it was actually FREE! I was skeptical for a long time before finally deciding to give it a try. Now that I have, I can confidently say it's been worth it—and if you're on the fence like I was, don't be afraid to give it a chance!

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I filled out the questionnaire- and never heard back from them…so basically I gave them a lot of my info and got nothing

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Working with The Free Website Guys was a wonderful experience

Working with The Free Website Guys was an excellent experience from start to finish. Sven Nilsen and the team were professional, responsive, and incredibly supportive throughout the entire process. They delivered a high-quality website, provided clear guidance and tutorial resources, and made the handover seamless.

What impressed me most was their genuine commitment to helping organizations build a professional online presence. I highly recommend The Free Website Guys to anyone looking for a reliable and talented web development team. Thank you, Sven and the entire team, for your exceptional work!

5 July 2026
Unprompted review
Rated 5 out of 5 stars

They've done everything they said they…

They've done everything they said they would and free and the process has been just as advertised. There are additional things you can buy like more time for them to work on your website and it is extremely reasonably priced. I'm not a website person so I bought the additional time for the extra help and its coming in handy. They give you a bunch of helpful videos for each step of the process which makes it easy to move from step to step.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Support for Getting Started with your Own Webpage

As a busy professional and fledgling independent consultant, I was fortunate to get connected with Sven and his team so they could help with my personal website development. The communication and support media arrived swiftly and was helpful, and the finished product is a great starting point. If you're looking for professional web development support at a low cost (you have to pay for the domain and webpage themes), I would recommend checking out this service.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

They created a keynote speaker website…

They created a keynote speaker website for me and held my hand through the entire process. They did the heavy leg work of design and format, basically all I had to do was add additional things like text and pictures after they were done. It was so easy and the price was right (free) the customer service and communication was as if I had paid top dollar to have my website designed. I'm so happy with my site and with their services. Thank you Free Website Guys!

1 June 2026
Unprompted review

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