thunderpick.io Reviews 

Bait and switch bonus. I deposited money with a 10x rollover requirement and 30 days to get through it. Normally this wouldn't be a problem but they have limits on everything - heavy limits right away without any promotional period. Not just small esports markets either, I can only put $7 on a straight winner bet for the World Cup Semis. Useless

I made a withdrawal with you guys submitted over 7 documents but you guys keep rejecting it, and you well know it's the right document.
I regret using you guys, verification process taking up over 2 weeks is something else. I've just submitted my details please verify it. I NEED MY WITHDRAWAL

And i write again about this site...
DO NOT DEPOSIT YOU WILL NOT PASS KYC.
AVOID AT ALL COST , YOU SENT THEM ANYTHING AND THEY WILL JUST REPLY TO YOU WITH "However, kindly note that we require a valid proof of address from a different source in order for us to proceed with the verification process. This one must be different from the ones previously sent. It should match with the address you provided." AVOID AT ALL COST.

i have sent around 5 different proof of adress but each of them of them is "invalid" but this is the firts time i struggle with kyc in any site. dont be fooled, you can see my verification my on profile.

EDIT: now they changed their default message to We would like to thank you for sending your documents. However, some additional documents are required. Kindly reply to this email with the following:

Different source of a valid proof of address (in PDF format).

i have provided 1.Bank Statement 2.Bank Transaction 3.Birth Certificate by my country 4.different physical (named on my father which can be verified by the birth certificate (verified on my country official site)with serial and id number provided by pdf 5.Have done selfie on their request 6. asked for a other way or a automatic verification system to verify myself such as video but nothing.
DONT BE FOOLED.

After reading all the negative reviews, I have decided NOT to make a deposit. I almost sent money to them and decided to read more reviews. Boy was I glad I did that. When an online casino has so many negative reviews for the same reason, it stands to say that something is very wrong with this website.

if you win more than 100usdt they will ask for kyc and then ask for more and more and in the end ignore you or even ban you for no reason. avoid this scam site trust me
there are bunch of better casinos out there

They will ban and limit you if you become profitable

Yet another scam crypto site. Game manipulation. No bonuses no wins. Deposit after deposits with zero withdrawals. Total scam avoid and play somewhere legit

They requested verification, so I sent an ID document, three different forms of address verification, and took several selfies holding a piece of paper. After that, they told me: "In accordance with these terms, only one account is permitted per household. Having multiple accounts belonging to the same person will result in their immediate closure."
But I know for sure that neither I nor my relatives have ever registered on this site before! I am ready to send any documents to prove that I am who I say I am!
I was not given a specific reason for the block, and there is no evidence that I had previously been verified on the site!
UPDATE:
I sent an email asking for the exact reason for the block—THEY HAVEN'T RESPONDED!
I DO NOT RECOMMEND THIS SITE!
I AM FULLY OPEN TO RESOLVING THIS ISSUE!
gorshkovo1101 @gmail.com

MysteriousMatouš267 here from thunderpick.io. These guys are scammers 100%. They suddenly reduced my bets to 1$ per game so that I couldnt rollover my bonus. Then suddenly they closed my account for KYC. They are asking me for selfies and POA. I have sent 4 selfies and and 3 different POAs. They keep wanting more. And reading here I can see the pattern. They scam people of their money. If you win something they will take it. DONT DEPOSIT MONEY ON THIS SITE!!! I have 6000 usd, upon closing my account, they also shut down my bonus and rollover by reducing bets. So now they scammed me for 3000 usd in bonus. The remaining 3000 , they will for sure scam me aswell. Look at peoples opinions here. It happends to everybody. PLEASE HELP TRUSTPILOT. Help us people file a big scamreport for THUNDERPICK.IO. Im aslo taking legal action. These jokers have to pay.
They’ve told me that I supposedly violated their rules and that they are going to confiscate my deposited funds and my profits. They are robbing us. We need to find an authority to put a stop to this website that is stealing from people; it’s no coincidence that they do the same thing to everyone—did we *all* really violate their rules?

Thunderpick the best and your customer service

I read reviews of this casino and realized that all the positive reviews are likely paid or written by the owners themselves. I registered on this site about a month ago. I placed two bets, and they won. When I tried to withdraw part of my winnings, my account was frozen. I needed to get verified. I spent several weeks going through this process because they either didn't accept my documents or repeatedly asked for selfies. Today I received a message that my account was blocked and my money confiscated due to a violation of some rules. It's a good business strategy. Negative reviews about this casino have been circulating on various forums for a long time now. Avoid it. In a comment to my review, thunderpick allegedly requested additional information. I sent it, but I haven't heard back. Their last email was: "We can provide part of the investigation that will prove I violated some of their rules." After I asked for evidence, they haven't responded for four days. I think it's all pretty obvious.

Thunderpick is a legit casino.

Their support are real humans and online 24/7.

Never had any problems with withdrawal or deposit

And the hostess sharmaine is one of the goats

A bookie must not / can't ever /size players funds . This is illegal.
Since they are registered in Curacao they know why ?
There is everything is allowed .
Law is written ,but no one excute it. I have also won about 2k on Curacao licensed bookie and my winnings were voided due to bla bla bla breaching all possible terms and conditions.
WTF. Is not their fault at all to steal you money .
Is our fault to use Curacao licensed bookies .
So be aware .
Always check where bookie is licensed !!!!!!
IN EU legal authority will f...
Them and they will have to pay so they go there where they can scam legally.
And Curacao gambling authority don't give a shit if they have stolen your money .

Thank you for your response.

I understand that account-specific details cannot be discussed publicly. However, my main concern is that my account was permanently blocked and my funds were frozen without receiving a clear explanation regarding the specific Terms and Conditions allegedly violated.

I am willing to cooperate fully and provide any information required through your official support channels. I respectfully request a transparent review of my case and clarification regarding the status of my deposited funds.

I look forward to resolving this matter fairly and receiving a detailed explanation through the appropriate communication channel.

I'm waiting for you guys to contact me as soon as possible

I want to warn all players, especially high rollers, about my recent experience with Thunderpick.io. Over the past week, I deposited and lost €2,000 on their platform.
In any reputable casino, a player with this level of turnover and losses is treated with respect and offered standard loyalty rewards, cashback, or a dedicated VIP manager. When I contacted their support team to ask about my VIP status or any potential loyalty bonuses/cashback after this heavy loss, their response was shocking and deeply unprofessional.
Instead of offering any actual assistance or checking my account with a VIP manager, the support agent basically told me to "keep playing and maybe we will come up with something later."
This is a disgusting and predatory way to treat customers. They don't care about player retention or loyalty; they just want you to chase your losses blindly. For a casino that positions itself as a top crypto betting and gambling platform, their customer service and VIP treatment are a complete joke.
To all future players and high rollers: Do not waste your money here. There are plenty of licensed crypto casinos that actually value your loyalty and offer automatic cashback and real VIP rewards. Thunderpick will just drain your wallet and tell you to "play more" when you ask for basic respect.
Account name: nongrata

UPDATE (Response to the casino's reply):
The casino's response above is just a generic corporate excuse. Let’s talk about the real numbers: my total wagering turnover for the last 2 weeks alone is over €25,000, with a net loss of €2,000.
Any reputable platform knows that generating €25k in volume within 14 days makes a player a high roller who deserves automated loyalty rewards, decent cashback, or at least a review by a real VIP manager. Hiding behind vague "internal policies" to deny basic retention rewards to someone with this level of activity is a massive red flag for anyone looking to play big here.
Furthermore, instead of resolving the issue professionally, Thunderpick has just flagged my review to hide it from the public. This proves they cannot handle the truth and are actively trying to silence honest high rollers who expose their terrible loyalty system.
My 1-star review stands. I strongly advise all serious players to stay away from Thunderpick and take their bankroll to casinos that actually value and respect your loyalty.

I came across the KYC procedure on this website. I was asked to send my passport and a selfie with my passport, a day later I was asked for a selfie with a piece of paper, and a day later I was asked for a selfie with my driver's license. I sent everything back on May 20th. From that moment on, they are silent. I wrote to support and emailed them - nothing but the process takes 24-48 hours.

I had a very frustrating experience with Thunderpick. I used the platform normally for sports betting, and when I tried to withdraw my balance, they requested KYC documents, which I provided promptly. Shortly after, my account was blocked and my entire balance was withheld. The reason given was an alleged use of multiple accounts — something I completely deny, as I have only ever had one account on this platform.
No evidence was presented to support this accusation, and I was given no opportunity to defend myself before the account was closed and my funds were frozen. I have since filed a formal complaint with the Curaçao Gaming Authority (license OGL/2024/677/0722).
I strongly advise other players to be cautious when using this platform.

I have received your response, however it lacks any specific evidence of the alleged Terms of Service violations. I formally request that you provide: (1) the exact clause(s) of your Terms of Service that were violated; (2) the specific evidence used to reach this conclusion. Confiscating a player's balance without presenting concrete evidence is a violation of basic player protection standards and I will continue to escalate this matter with the Curaçao Gaming Authority (CGA), under license OGL/2024/677/0722.

I’ve played and withdrawn a few times with no issues at all. They were fast through crypto. Fun site with reputable games.

Jansen is always at hand to help with any queries I have, and super helpful. The site as a whole is very good and interactive

Yesterday, for the first time in my life, and I've been betting for a long time, I encountered fraud and scams.
I still sincerely hope to get my money back. I'm not asking for my entire balance back; I only want my deposits. I believe that taking players' deposits without explanation or proof of breaking the rules is the height of fraud.
I'll say a few words about the bookmaker. I learned about them through a tournament they hosted and decided to give them a try. The bookmaker specializes in esports, which is what attracted me.
Now to the point: like many here lately, I'm seeing a lot of negative reviews and complaints about fraud.
Situation: I registered and provided all the information truthfully and correctly during registration.

I first tried small amounts to get a feel for how everything works. Everything went smoothly, and then I decided to try something bigger.

As soon as the deposit and bet amount increased, they immediately confirmed it.

I tried to withdraw about 200. I had account verification scheduled. As far as I understand, the standard procedure for everyone consists of the following steps: a selfie with ID, the ID itself, and proof of address (in my case, a bank statement). The second step is a photo with the name and date of the bookmaker, and a new proof of address (another bank statement). After that, I waited about three days, contacted the online chat, and almost immediately they told me they were blocking my account and confiscating all my funds.
A logical question: how and why? Do I need to explain anything? They simply said I violated this or that clause. The clauses themselves are simply a list of things I shouldn't do and for which I can confiscate all my money. In short, they can confiscate my money for anything, without explanation or proof. They simply request account verification at any time and inform me that the account is blocked.

I also asked, why can't I get my deposits back? If no one is willing to provide me with proof (and there can't be any, since I've done nothing wrong!), why are they refusing to return my deposits and simply closing my account? That would be respectful of their users. A major bookmaker that runs tournaments with multi-million dollar prize pools and my $1,300 is absurd, but for some reason they're stealing money from users.

I hope my review and the reviews of other users reach the bookmaker's management, and they make the right decision. I really hope so!

Update **

I opened a dispute on this case, but there has been no response for 6 days
Most likely, the bookmaker will not return my deposits.Which is a gross violation and an outrageous attitude towards the player

I looked at the reviews and realized that this bookmaker has been very much mired in fraud lately.Most likely, they are experiencing financial difficulties and trying to solve them in any way.
My advice is that if you deposit money into this bookmaker's account, you should immediately understand that you have given away your money. With a 90% probability, if you pass the verification, they will cancel your account. No one will prove or explain anything to you.
I repeat, do not deposit large sums of money into this bookmaker's account. 5, 10, or a maximum of 15 dollars!
Read the numerous reviews from recent times and you will understand everything.