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TenantBase Reviews 

979
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, professional, and deeply attentive throughout the entire property search journey. Consumers highlight that agents consistently go above and beyond to understand unique business requirements and secure ideal commercial locations efficiently. People working with these agents appreciate the clear communication and quick responses received at every single step. Some reviewers were happy with the detailed lease negotiations and contract support provided during final closing stages. Clients also noted that knowledgeable experts handled complicated paperwork smoothly, making the overall relocation transition feel completely stress-free.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, describing them as honest, patient, and... See more

Service

Users describe positive interactions with service, highlighting professional guidance and smooth experiences.... See more

Location

Reviewers highlight positive aspects of location, expressing satisfaction with finding the right space.... See more

User experience

Consumers find user experience to be positive, highlighting a seamless and very easy process from start to... See more

Response time

Clients share positive opinions on response time, finding staff members hardworking, professional, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed to find a facility warehouse space soon as possible. We had made contacts with other broker sources but response was slow or none. But Greg got a variety of facilities to review and also,... See more

Company replied

Rated 5 out of 5 stars

Frank was very responsive and did everything in a timely manner. from arranging site visits to negotiating on my behalf Frank did a great job. From start to finish we looked at several sites and compl... See more

Rated 5 out of 5 stars

Devin Kopas is a super star! We were searching for a new location in a niche industry with heavy regulations so it's not an easy search. Devin provided expertise advice, delivered outstanding resear... See more

Company replied

Rated 5 out of 5 stars

Brandon was flexible, affable, honest & knowledgeable. He was willing to do extra to accommodate me. He kept me updated on all developments, good or bad. I would definitely use him again if I found my... See more

Company replied


Company details

  1. Business to Business Service
  2. Online Marketplace

Written by the company

TenantBase is a commercial real estate marketplace that empowers businesses to find and lease office, retail, industrial, medical, and coworking space across the U.S. Our tech-enabled platform connects tenants with local partner brokers who handle everything — from property search and tours to lease negotiation — at no cost to the tenant.


Contact info

4.9

Excellent

TrustScore 5 out of 5

979 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(979)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience no hassle.

William and Colin did a wonderful job helping us find a new warehouse space. They were very attentive, very professional and were able to get me exactly what I needed. I would definitely recommend using them. It was an excellent experience.

3 September 2026
Rated 5 out of 5 stars

Fast Response and consistent support

I am currently working with Mason at TenantBase to find an industrial space for my art studio, and the experience has been fantastic so far. What really stood out was how immediately he reached out after my initial inquiry.

5 August 2026
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Reply from TenantBase

Pavlina, thank you so much! Mason's quick follow-up is exactly the kind of responsiveness we strive for at TenantBase, especially when you're searching for the right industrial space for your art studio. So glad the experience has been great so far — we're excited to help you find the perfect fit!

Rated 5 out of 5 stars

He was honest upfront punctual…

He was honest upfront punctual understanding he treated me like family. Dave was also very very patient.

22 July 2026
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Reply from TenantBase

Thank you for the review, Lebron! At TenantBase, being upfront and treating our tenants like family is what we're all about. Glad Dave brought that honesty and patience to every step of the process. We look forward to working with you again!

Rated 5 out of 5 stars

Caden was great to work with

Caden was very helpful and knowledgeable. He was great to work with. I highly recommend him.

15 June 2026
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Reply from TenantBase

Thank you for the review, Lynne! Having a knowledgeable, helpful broker in your corner is exactly what tenant representation should look like, and that's what we strive for at TenantBase. Glad Caden was able to deliver that for you. We look forward to working with you again!

Rated 5 out of 5 stars

Ryder Ballard

Ryder was helpful and knowledgeable. He was pleasant and adaptable to changing needs.

6 April 2026
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Reply from TenantBase

Thank you for the review, Joanne! Being helpful, knowledgeable, and adaptable to changing needs is exactly what we look for in a TenantBase broker. Glad Ryder was able to deliver that for you. Looking forward to working with you again!

Rated 5 out of 5 stars

Great working with Antonio

Great working with Antonio

11 June 2026
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Reply from TenantBase

Thank you for the review, Andy! At TenantBase, we're glad to hear Antonio made the process a great one for you. Hope we get the chance to help with your next space soon!

Rated 5 out of 5 stars

Josh was great in helping us find a…

Josh was great in helping us find a rental space and walked us through the negotiation process.

28 April 2026
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Reply from TenantBase

Thank you for the review, Ivy! Guiding tenants through negotiations and landing the right space is exactly what we're here for at TenantBase. Glad Josh was able to walk you through it every step of the way. Excited for what's next for you!

Rated 5 out of 5 stars

It was a pleasure working with Greg…

It was a pleasure working with Greg Maroot. He is always honest, willing to help, and consistently goes above and beyond what is expected of him. I am grateful for our collaboration and greatly appreciate all the support he had provided!

20 May 2026
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Reply from TenantBase

Thank you for the review, Miona! At TenantBase, having brokers who go above and beyond for their clients is exactly what we strive for. Glad Greg was able to bring that level of honesty and dedication to your experience. We look forward to working with you again!

Rated 5 out of 5 stars

Chris is amazing...and unrelentless in…

Chris is amazing...and unrelentless in his pursuit to find the perfect space. I highly recommend him as a commercial real estate broker. He helped me find my office space and I truly could not have asked for a better experience. Aside from being patient (smile), he is knowledgeable, hardworking and responsive.

1 April 2026
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Reply from TenantBase

Thank you for the review, Mischel! At TenantBase, finding the perfect space for our tenants is exactly the challenge we take on, and it sounds like Chris delivered that in every way. Glad he was able to bring that patience, knowledge, and responsiveness to your search. We look forward to working with you again!

Rated 5 out of 5 stars

He is very proactive and professional.

He is very proactive and professional.

4 June 2026
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Reply from TenantBase

Thank you for the review, Ngoc! At TenantBase, professionalism and staying ahead of the process for our tenants is what we're all about. We look forward to working with you again!

Rated 5 out of 5 stars

Dave was very attentive to our needs…

Dave was very attentive to our needs and worked endlessly to find the perfect location for our Auto Repair Shop.

19 March 2026
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Reply from TenantBase

Thank you for the review, Kathy! Finding the right space for a specialized business like an auto repair shop isn't easy, and at TenantBase that's exactly the challenge we take on for our tenants. Glad Dave was able to bring that attentiveness and dedication to your search. We look forward to working with you again!

Rated 5 out of 5 stars

Jeff foster has been excellent in…

Jeff foster has been excellent in service and hinesty working for his client.

29 May 2026
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Reply from TenantBase

Thank you for the review! At TenantBase, integrity and client-first service are at the core of everything we do. Glad Jeff was able to deliver that for you. We look forward to working with you again!

Rated 5 out of 5 stars

Sean discovered the proverbial needle…

Sean discovered the proverbial needle in a haystack for me! compact (2500 sqft) warehouse WITH a loading dock!

13 May 2026
Unprompted review
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Reply from TenantBase

Thank you for the review, Michelle! Finding the right commercial space isn't always easy, and at TenantBase that's exactly the challenge we take on for our tenants. Glad Sean was able to track down that perfect warehouse fit for you. We look forward to working with you again!

Rated 5 out of 5 stars

Needed to find a facility warehouse…

Needed to find a facility warehouse space soon as possible.
We had made contacts with other broker sources but response was slow or none.
But Greg got a variety of facilities to review and also, tour guided us to each of the selected options with the building owner ,Will.
Was fast and effectivt.

20 May 2026
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Reply from TenantBase

Thank you for the review, Lolo! Finding the right warehouse space quickly isn't easy, and at TenantBase that's exactly the urgency we take seriously. Glad Greg was able to cut through the noise and get you touring options fast. We look forward to working with you again!

Rated 5 out of 5 stars

Very professional explained everything…

Very professional explained everything on the contract very thorough actually rewrote the whole contract ad benefited me, and saved me from unnecessary items that were written to protect me from the lease contract in the future, I will use Jason again. Thank you for making such a smooth experience for me and my family in business ..!!!

29 December 2025
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Reply from TenantBase

Kole, thank you! Jason is exactly the kind of broker we love working with at TenantBase, and we're so glad he made the whole process smooth and stress-free for you and your family. That's what tenant representation is all about. We look forward to working with you again!

Rated 5 out of 5 stars

Sean is top-notch

It was a very easy process for me, Sean is amazing and helped me out every step of the way. I will call upon him in the future for more ventures.

13 August 2025
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Reply from TenantBase

Thank you for the review, Michael! At TenantBase, making the tenant rep process as smooth as possible is what we're all about. Glad Sean was able to guide you through every step. Looking forward to working with you on your next venture!

Rated 5 out of 5 stars

Brandon was so helpful.

Brandon was flexible, affable, honest & knowledgeable. He was willing to do extra to accommodate me. He kept me updated on all developments, good or bad. I would definitely use him again if I found myself in need of these services.

24 December 2025
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Reply from TenantBase

Thank you for the review, Genevieve! At TenantBase, transparency and communication throughout the tenant rep process is everything. Glad Brandon was able to deliver that for you. We look forward to working with you again!

Rated 5 out of 5 stars

Great experience!

Sean found the proverbial needle in a haystack for me! Small (2500 sqft) warehouse WITH a loading dock!

5 August 2025
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Reply from TenantBase

Thank you for the review, Mike! Finding the right commercial space isn't always easy, and at TenantBase that's exactly the challenge we take on for our tenants. Glad Sean was able to find the perfect fit for you. We look forward to working with you again!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️I had the pleasure of working with…

⭐️⭐️⭐️⭐️⭐️I had the pleasure of working with Dylan, and I can't recommend him highly enough! He was incredibly patient and attentive, accommodating my very specific needs and requirements. Throughout the entire process, Dylan maintained excellent communication, ensuring that everything was completed smoothly and effortlessly. His dedication truly made a difference, and I look forward to working with him again in the future! Thank you, Dylan!

20 August 2025
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Reply from TenantBase

Thank you for the review, Christina! At TenantBase, finding a broker who listens and works around your specific needs is exactly what tenant representation should look like. Glad Dylan was able to make the process effortless for you. We look forward to working with you again!

Rated 5 out of 5 stars

Brooks Hauf is the broker ALIVE!! Trust Me!!

Working with Brooks Hauf has honestly been one of the best decisions I’ve made throughout this entire journey with Kids Academy CORE Foundation and Kids Academy of Learning & Excellence.

From day one, he understood exactly what I needed—not just the space, but what it actually takes to open and operate. He wasn’t just checking boxes. He was thinking ahead, asking the right questions, and making sure I was protected at every step.

And let me be real—every landlord is not a good landlord. When things got challenging, Brooks didn’t disappear or get quiet. He stepped in. He advocated. He made sure I wasn’t put in a bad position. That matters more than anything.

What really sets him apart is that he’s smart about how he structures things. He doesn’t just go along to get a deal done—he puts real protections in place for you. The kind of protections most people don’t even think about until it’s too late. Not everybody does that.

There were multiple moments where I realized, if Brooks wasn’t involved, this could’ve gone a completely different way—and not in a good way.

At this point, I won’t do anything without him. That’s just where I stand. If I’m doing another deal, expanding, anything—he’s the only person I’m calling.

If you’re looking for someone who actually has your back and knows what they’re doing, Brooks Hauf is it.

14 October 2025
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Reply from TenantBase

Thank you for such a detailed and heartfelt review! At TenantBase, this is exactly the standard we hold our brokers to — advocating for the tenant, thinking ahead, and making sure the right protections are in place. We're glad Brooks was able to deliver that for Kids Academy throughout the entire process. We look forward to working with you again!

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