The new molecule THCV-N10 is the one that I find most resembles the effects of THC, so I'm extremely happy with my purchase of your Moonrocks, especially with the huge discount from TEALER LABS... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered on 11th of January, then couldn't get back on their site, thinking that's odd, but whatever....... Then as of yesterday the 13th get an email saying " Our products are currently under in... See more
Company replied
Trusted site. Deliver exactly what you order. Best to order before the weekend especially if you do 24hr shipping e.g if you order Friday, don’t expect your order until Tuesday or Wednesday even with... See more
Company replied
I placed an order saturday 14 December. Paid extra for 24 hour delivery. Here we are tuesday evening, no parcel, I did get an email saying order was despatched but no tracking number... I was feeli... See more
Company details
Written by the company
TealerLab est un CBD shop français, spécialisé dans la vente de CBD légal en France. Tous les produits proposés dans la boutique de CBD TealerLab ont été soigneusement sélectionnés avec amour par une équipe de passionnés, en raison de leur haute concentration en CBD (cannabidiol) et de leurs méthodes de production respectueuses de l'environnement et du consommateur.
Contact info
11 rue d'Alexandrie, 75002, Paris, France
- +33948194071
- contact@tealerlab.com
- tealerlab.com
4.2
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery and perfect products
28 August 2026
Unprompted review
Reply from TealerLab®
Thank you so much for your lovely review! 😊 We’re delighted to hear that you’re happy with both the speed of our delivery and the quality of our products.
See you again soon on our shop!
**Ali**
Perfect timing 👌
20 August 2026
Unprompted review
Reply from TealerLab®
Thank you so much, Dirk! 😊 We're delighted to hear that everything arrived at just the right time. We really appreciate your feedback! 🙏
Ali
custumer service
It’s overall the best website ever
It’s overall the best website ever, the customer service is also really fast and helpful.
19 August 2026
Unprompted review
They send different products and…
They send different products and there's absolutely no follow-up; they're only interested in getting the money. Furthermore, the products definitely don't match what was described!!
12 August 2026
Reply from TealerLab®
Hello,
We're truly sorry for the inconvenience caused, this is definitely not the experience we want to offer our customers. Please rest assured that your claim has been taken seriously and is currently being closely monitored. Our customer support team will contact you regarding this issue to resolve it as soon as possible. Once again, we're sorry, and thank you for your patience 🙏
Best regards,
Naima – Customer Service
Reply from TealerLab®
Chère Anik,
Un grand merci d'avoir pris le temps de nous laisser cet avis 5 étoiles !
Nous sommes ravis de savoir que vous avez apprécié notre service et que tout a été parfait pour vous. Votre satisfaction est notre priorité absolue !
Au plaisir de vous revoir très bientôt.
Bien cordialement,
Aymen Service Client
That was not bad but the half off the…
That was not bad but the half off the order came totally melted , i'm waiting for a solution...
11 August 2026
Unprompted review
Reply from TealerLab®
Hello,
Thank you for your review, and we're sorry to hear part of your order arrived melted.
As we don't have your order details on file from this review, could you please reach out to our customer service team directly with your order number and a photo of the product, so we can look into a solution for you?
Best regards,
Ali
Customer Service
The best website for all of that
8 August 2026
Unprompted review
Reply from TealerLab®
Hello,
Thank you so much for this positive review!
We're delighted to have you as a customer.
Best regards,
Ali
Customer Service
I give it a one they sent me melted…
I give it a one they sent me melted gooo and won’t even respond back. Avoid dint trust scammers
2 August 2026
Unprompted review
Reply from TealerLab®
Hello,
We're very sorry for the inconvenience caused.
We would like to kindly clarify that our team always makes sure products are dispatched and packed in proper condition before shipping, so this issue is likely due to what happened during the transport of your order, which we're truly sorry for.
We tried to reach out to you but couldn't get through. Please don't hesitate to give us a call at +33 4 11 78 99 55 or contact us by email so we can resolve this for you.
Kind regards
Naima – Customer Service
Reply from TealerLab®
Hello,
Thank you for your review!
Thank you for your trust, and we look forward to serving you again soon! 💚
Kind regards,
Naima - Customer Service Team
Reply from TealerLab®
Bonjour,
Merci beaucoup pour votre avis ! 😊
Nous sommes ravis que votre expérience vous ait plu et vous remercions d'avoir pris le temps de partager votre retour.
Au plaisir de vous revoir très bientôt, et encore merci pour votre confiance ! 💚
Cordialement,
Naima - Service Client
Pleasant and fast delivery.
25 July 2026
Unprompted review
Reply from TealerLab®
Hello,
Thank you for your feedback! 😊 Glad both the delivery and the product were up to scratch. See you soon!
Regards,
Naima – Service Client
Service client au top
22 July 2026
Unprompted review
Reply from TealerLab®
Bonjour,
Merci beaucoup pour votre retour 😊 Ravis d'avoir pu vous satisfaire !
Cordialement,
Naima – Service Client
Excellent !
10 July 2026
Unprompted review
Reply from TealerLab®
Bonjour,
Merci pour votre retour !
Cordialement
Naima – Service Client
Reply from TealerLab®
Hello,
Thank you so much for your feedback!
Naima – Customer Service
Perfect has always
3 July 2026
Unprompted review
Reply from TealerLab®
Hello,
Thank you so much for your continued trust, always great to hear from you!
Naima – Customer Service
Very helpful through a initial rough…
Very helpful through a initial rough experience, couldn't thank Naima enough! Bloody great product too looking forward to baking with it
18 June 2026
Unprompted review
Reply from TealerLab®
Thank you very much for your feedback and for your trust!
We are delighted to have been able to find a solution following this first experience and that our products give you complete satisfaction. Your message makes us very happy.
I will pass on your thanks to Naïma, she will certainly be very touched by your comment.
We wish you an excellent tasting and a lot of pleasure for your next culinary preparations!
See you soon.
Reply from TealerLab®
Bonjour,
Merci beaucoup pour votre retour. À bientôt 😊
Naima, Service Client
It's m'y fiesta expérience with tealer…
It's m'y first expérience with tealer lab and for the moment all is great. The transport is ok,thé product is very good.
I'm great .
11 June 2026
Unprompted review
Reply from TealerLab®
Hello,
Thank you for your feedback. 😊
We are glad to hear that you are satisfied with your experience and our services. We truly appreciate your trust.
Naima, Customer Service
Delivery on time and easy to track,was…
Delivery on time and easy to track,was delivered in mailbox,but was immediately updated on track and trace
11 June 2026
Unprompted review
Reply from TealerLab®
Hello,
Thank you for your feedback! Glad your order arrived on time.
Regarding the tracking, updates can sometimes be delayed depending on the carrier's processing times. We're sorry if this caused any inconvenience.
Best regards,
Naima - Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.