Quality products that always arrive quickly! This was my latest order: 21:49 on Friday night - placed a large order 22:14 - received email that my order was ready for shipment 23:34 - received... See more
Company replied
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See what reviewers are saying
Back to gym with lots of supplements bought from XxlNutrition and I think they're all worth so much. I use createin just 2 days before but the 1st day back to gym was crazy, I can lift much more than... See more
Company replied
I tried a kreatine with orange flavour witch caused me allergic reaction. I wrote a message to customer care, explained situation and no questions asked they send me kreatin no flavour without any ext... See more
Company replied
The products are pure, great, and effective. A little part of my order wasn’t received, but Maud and Jill from their service team went above and beyond to solve this with a solution that was more gene... See more
Company replied
Company details
- Sports Nutrition Store
- Fitness and Nutrition Service
- Sports Memorabilia Store
- Vitamin and Supplements Store
Written by the company
XXL Nutrition staat al jaren bekend om het grote aanbod supplementen. Waarbij kwaliteit en innovatie voor ons de hoogste prioriteit hebben. Alleen de beste grondstoffen worden gebruikt voor onze producten. Zo is XXL Nutrition een begrip geworden onder zowel professionele als recreatieve sporters. Producten als whey proteïne, creatine, aminozuren, weightgainer, pre workout en natuurlijk onze sportkleding worden met de grootst mogelijke zorgvuldigheid samengesteld. Naast het uitgebreide assortiment biedt XXL Nutrition alle voordelen op het gebied van veilig betalen, bezorging en het retourneren van artikelen. Onze hoogwaardige producten zijn een begrip geworden onder zowel fanatieke als recreatieve sporters. Voor veel supplementen geldt dat XXL Nutrition de eerste aanbieder was in Nederland. En nog steeds zijn we het meest innovatieve merk van Europa! XXL Nutrition staat garant voor de hoogst mogelijke kwaliteit, dit is de basis van ons merk. Uitsluitend de beste grondstoffen worden gebruikt voor onze producten. Dit is ontstaan omdat iedereen bij XXL Nutrition een groot liefhebber is van fitness en bodybuilding en daarom onze klanten, en natuurlijk onszelf, willen voorzien van de beste producten.
Contact info
Netherlands
- www.xxlnutrition.nl
4.7
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst product taste ever
23 August 2026
Unprompted review
Reply from XXL Nutrition
Beste Ilias,
Bedankt dat je je ervaring met ons deelt. Jammer om te horen dat de smaak van het product zo tegenviel.
We hebben je inmiddels gevraagd om wat gegevens met ons te delen, zodat we samen met je kunnen kijken wat er precies aan de hand is en je zo goed mogelijk kunnen helpen.
Mocht je nog extra hulp nodig hebben, stuur dan gerust een e-mail naar info@xxlnutrition.nl. We kijken graag met je mee.
Met vriendelijke groet,
Team XXL Nutrition
Great customer service
Great customer service! Replied quickly both times. Good experience
16 August 2026
Unprompted review
Reply from XXL Nutrition
Hi Gil,
Thank you so much for your kind words! We're glad our customer service team could help you quickly both times. Enjoy your products!
Kind regards,
Team XXL Nutrition
Super service!
13 August 2026
Unprompted review
Reply from XXL Nutrition
Beste Daniela,
dankjewel voor je fijne review! We zijn blij dat je tevreden bent over onze service.
Met sportieve groet,
Team XXL Nutrition
Excellent customer service
I was accidentally sent the wrong item but with one easy WhatsApp message, the team rectified the problem immediately. Such great customer service and delicious products as well.
8 August 2026
Unprompted review
Reply from XXL Nutrition
Hi Kate,
Thank you so much for the 5 stars! We're glad our team could fix the mix-up so quickly, and happy to hear you enjoyed the products.
Kind regards,
Team XXL Nutrition
Thank you for not using automated AI…
Thank you for not using automated AI generated responses
28 July 2026
Unprompted review
Reply from XXL Nutrition
Hi Ebrahim,
Thank you for your kind words - it really means a lot to us! We always aim to give every review a genuine, personal reply, because your feedback deserves real attention. Thanks for taking the time to share this with us!
Kind regards,
Team XXL Nutrition
the products are high quality and great…
the products are high quality and great for the value. the delivery is super fast and the customer service is excelent.
25 July 2026
Unprompted review
Reply from XXL Nutrition
Dear Adel,
Thank you so much for the kind words! We're thrilled to hear you're happy with the quality, the fast delivery, and our customer service.
Kind regards,
Team XXL Nutrition
Very good experience every time
I had a problem with the protein powder I've ordered and they send me a new one, without me having to send the other one back! I ordered from this page a few times now and I can't complain about anything. They ship it out very quick and it arrives very quickly too! I only made such good experiences with XXL Nutrition and NO, this review is not sponsored!:) thank you!
12 July 2026
Unprompted review
Reply from XXL Nutrition
Dear Lucie,
Thank you so much for this lovely review! We're really glad our team could quickly sort out the protein powder issue for you, and it's great to hear you keep coming back and enjoying fast shipping every time.
Kind regards, Team XXL Nutrition
Good products and reliable delivery
I have been using the products for ca 6 month now and they are reliable and good.
Having had issues with the gift card, I got the opportunity to try out the AI support system and that needs a revamp.
That said, what AI lacks in skills and service, the human support department definitely excels in, they are very helpful and attentive.
4 July 2026
Unprompted review
Reply from XXL Nutrition
Hi Rozbeh,
Thank you so much for this, it really means a lot. We are glad the products have been delivering for you over the past six months.
Your feedback on the AI support is something we take seriously and are actively working on. The point you made about escalation is exactly what we needed to hear and it will help us make real improvements.
We hope to keep delivering for you, both on the product side and on the service side.
Bram van de Loo
Customer Service Manager, XXL Nutrition
Quick delivery and great experience…
Quick delivery and great experience with products and customer service
3 July 2026
Unprompted review
Reply from XXL Nutrition
Dear Iva,
Thank you for your wonderful review!
We're delighted to hear that you had a great experience with our products, customer service, and quick delivery. That's exactly what we strive for every day.
Thank you for your trust, and we look forward to serving you again!
Kind regards,
Team XXL Nutrition
Great products and client service!
3 July 2026
Unprompted review
Reply from XXL Nutrition
Dear Henry,
Thank you for your great review!
We're delighted to hear that you're happy with both our products and our customer service. That's exactly what we strive for every day.
Thank you for your trust, and we look forward to serving you again!
Kind regards,
Team XXL Nutrition
XXL's after sales Review
My review is just about XXL's after sales service as my order was not delivered by DHL. Knowing that they reply instantly on whatsapp, XXL started investigation and after a heated conversation, it took them a whole week to re-ship the order. I lost 10+ days waiting for my order to arrive.
16 June 2026
Unprompted review
Reply from XXL Nutrition
Hi Khalil,
Thank you for your review.
We're sorry to hear that the delivery issue caused such a long delay and understand how frustrating it must have been to wait more than 10 days for your order.
We have reached out to you requesting some additional information about the situation, as we'd like to better understand what happened and identify where we can improve our service going forward.
Your feedback is valuable to us, and we hope you'll provide the requested details so we can review the case more thoroughly.
Kind regards,
Team XXL Nutrition
My experience with them has been bad
My experience with them has not been good. I placed an order on the 25th of May, and they indicated that the order had been delivered on the 27th, but I received no delivery. While I understand that the courier can make a mistake, it is their customer service that I have an issue with. For a fault made by the courier, as a customer, I was made to wait for almost 3 weeks, with me constantly calling to receive an update. They should have been the ones to give me consistent updates. Furthermore, after almost 3 weeks they offered to send me a replacement package and indicated that the items I ordered were out of stock.
I know I am probably insignificant to their business, but this is the last time I order anything from this company. Horrible, horrible experience.
11 June 2026
Unprompted review
Reply from XXL Nutrition
Hi Mrinal,
Thank you for your review. We are sorry to hear about your experience and understand how frustrating it is when a package is marked as delivered but never arrives.
After the carrier's investigation period had passed, we sent you a declaration form that was required to proceed with the claim and arrange a replacement shipment. Unfortunately, we did not receive the completed document back at that time.
As soon as we receive the completed declaration, we are able to take further action. Had we received the document earlier, we would have been able to resolve this matter much sooner and arrange a replacement shipment immediately.
We understand that the waiting time has been disappointing, but in cases like these we are dependent on both the carrier's investigation process and the required documentation before we can proceed.
Nevertheless, we regret that this situation has left you with a negative impression of our service and hope the replacement shipment will still reach you soon.
Kind regards,
Team XXL Nutrition
I definitely recommend this…
I definitely recommend this site,products and specific customer service. They are the best!!
9 June 2026
Unprompted review
Reply from XXL Nutrition
Dear Alexandru,
Thank you so much for your wonderful recommendation! ⭐ We’re delighted to hear that you’re happy with our products and customer service. Your kind words mean a lot to our team and motivate us to keep delivering the best possible experience. We look forward to serving you again! 👌🏻
Kind regards,
Team XXL Nutrition
Service is 💪🏾💪🏾
6 June 2026
Unprompted review
Reply from XXL Nutrition
Beste David,
Bedankt voor de review! Fijn om te horen dat onze service zo goed bevalt. We staan altijd voor je klaar! 💪🏻👌🏻
Met sportieve groet,
Team XXL Nutrition
I tried a kreatine with orange flavour…
I tried a kreatine with orange flavour witch caused me allergic reaction. I wrote a message to customer care, explained situation and no questions asked they send me kreatin no flavour without any extra fees. Super service 10/10
1 June 2026
Unprompted review
Reply from XXL Nutrition
Dear Andzs,
Thank you for your kind review! We're sorry to hear about the allergic reaction, but we're glad our customer care team could help you quickly and find a suitable solution. Customer satisfaction is very important to us, so it's great to hear that you're happy with the service. Enjoy your unflavoured creatine, and thank you for your trust! 💪😊
- Team XXL Nutrition
Quality products and fast delivery
Quality products that always arrive quickly! This was my latest order:
21:49 on Friday night - placed a large order
22:14 - received email that my order was ready for shipment
23:34 - received email that the package was on its way with PostNL
12:51 on Saturday afternoon - package delivered
Total time from order to delivery roughly 15 hours.
30 May 2026
Unprompted review
Reply from XXL Nutrition
Beste Alexander,
Thank you for your amazing review! 🤩 We love seeing the timeline of your order, and we're thrilled that everything went so smoothly. From placing your order on Friday evening to receiving it on Saturday afternoon in just 15 hours, that's exactly the kind of service we strive for!
It's also great to hear that you're happy with the quality of our products. Thank you for your trust and continued support. We look forward to serving you again soon! 🚀📦
- Team XXL
I had contact today with client service…
I had contact today with client service and wow they were really helpful and kind!
29 April 2026
Unprompted review
Reply from XXL Nutrition
Dear Christian,
Thank you so much for your kind words! 😊 We’re really happy to hear our customer service team could help and make your experience a great one. Always here if you need us! 🙌❤️
Kind regards,
Team XXL
Package loss: easily resolved
I had to deal with a package loss due to a bad delivery from DHL. Customer service at XXL was outstanding: they responded within minutes, provided concrete solutions and follow-up on the issue. In the end, the issue has been resolved successfully. Given the quality of the product and of the customer service, I will surely remain a loyal XXL customer for my protein and supplment purchases
24 April 2026
Unprompted review
Reply from XXL Nutrition
Dear Bruce,
Thank you so much for your kind words!
We’re really sorry to hear about the issue with the delivery, but we’re glad we could step in quickly and get everything sorted for you. Situations like these aren’t ideal, so it means a lot to hear that our team could turn it into a positive experience.
Your support and loyalty truly mean a lot to us. We’ll make sure to keep delivering both top-quality products and the service you deserve.
Looking forward to supporting you with your fitness goals! 💪
Kind regards,
XXL Nutrition ✨
The best costumer service I’ve ever…
The best costumer service I’ve ever seen very nice and understanding can solve all of your problems by one call
23 March 2026
Unprompted review
Reply from XXL Nutrition
Dear Ahny,
Thank you for your kind words! 🤗 We're very happy to hear that you had such a great experience with our customer service. We're always here to help! 💪🏼
Kind regards,
Team XXL Nutrition
I'm very pleased with the service
I'm very pleased with the service. Shipping is lightning fast, and the support for any issues with orders or accounts is very professional and fast. I recommend them.
22 March 2026
Unprompted review
Reply from XXL Nutrition
Dear Anna,
Thank you for your review! We're very happy to hear that you're pleased with our service and fast shipping. Thanks for recommending us! 😍
Kind regards,
Team XXL
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