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Way Reviews 

78,392
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 2,918 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and drivers for being exceptionally helpful, kind, and professional during all of their daily interactions. People also highlight that the check-in process is usually quick, the online instructions are clear, and the map features make finding parking spots very easy. However, some reviewers were not happy with certain parking locations being hard to find, poorly lit, or lacking available spaces when busy. Some people also felt that airport shuttle services suffered from long wait times, missed pickups, or were simply too full to rely on comfortably.

What people talk about most

Service

Clients share ambiguous opinions on service quality, reflecting a high level of disagreement. While many... See more

Staff

Reviewers mention positive feedback about staff, highlighting that many representatives and drivers are... See more

Location

People report ambiguous experiences with location, revealing a wide split among consumers. While some... See more

User experience

Customers had positive experiences with user experience, finding the platform very convenient and easy to... See more

Price

Reviewers highlight ambiguous aspects of price with very mixed opinions. On one hand, many customers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The computer part and reservations were easy. The reservation said it was uncovered parking, but we found it was covered parking. Good for me. But the parking lot was unattended which made getting in... See more

Company replied

Rated 4 out of 5 stars

It’s easy to make a reservation and to access the parking lot. However finding a space if it’s busy is literally impossible. There were NO spaces at the Aloft in Millbrae so I probably parked illega... See more

Company replied

Rated 4 out of 5 stars

App was easy enough to reserve a parking spot. Just more info about shuttle departure times would be helpful. The Sheraton IAH only runs every 30 MINUTES for departure to airport. Also alot of airlin... See more

Company replied

Rated 5 out of 5 stars

Great application to find parking around airports. They have a wide selection with proper details to select parking that matches ones needs. I used many times and all worked as instructed. Location... See more

Company replied


Company details

  1. Online Marketplace
  2. Cruise Travel Agency
  3. Parking Garage
  4. Parking Lot
  5. Valet Parking Service

About Way

Written by the company

Way.com – The Trusted All-in-One Car Super App

Way.com is a highly rated car super app trusted by over 10 million drivers across the United States. We simplify everyday car ownership by bringing essential car services—including parking, car insurance, car washes, auto refinance, gas savings, EV charging, and more—into one easy-to-use platform.

Designed for convenience, transparency, and savings, Way.com helps drivers make smarter decisions with clear pricing, verified partners, and a seamless booking experience on both web and mobile app.

What users rely on Way.com for:

  • Airport & City Parking – Book reliable, safe, and affordable parking with upfront pricing and instant confirmation.
  • Car Insurance Quotes – Compare personalized rates from top carriers to save on premiums.
  • Nationwide Car Wash Access – Find single washes or enjoy unlimited monthly car wash subscriptions.
  • Auto Loan Refinance – Lower monthly car payments with competitive refinance options.
  • Gas Cashback & Fuel Savings – Discover the best gas prices and earn cashback at participating stations.
  • EV Charging Locator – Easily locate fast, dependable EV charging stations.
  • Auto Repair & Mileage Tracking – Keep maintenance organized with repair booking and automated mileage logs.

Way.com is built for drivers who want trusted services, honest pricing, and convenience—all in one place. With millions of satisfied users and thousands of verified partners nationwide, we help make car ownership simpler, more affordable, and stress-free.

Way.com — the smarter way to care for your car.

Your Complete Car Companion — Way.com

Written by the company

Smarter Parking, Better Savings, Happier Drives
Way is an online platform that brings together car and travel services like airport and city parking, auto insurance, car washes, EV charging, and more in one easy-to-use app. Travelers, commuters, and everyday drivers can book instantly, see clear prices, and use digital tools to plan and manage trips. Whether you fly often, live in the city, or love road trips, Way makes routine errands simple and stress-free. The goal is to save you time and help you travel or drive with confidence, making car ownership and travel easier and more affordable.

Lowest Price Guarantee

We match or beat any online rate.

If you find a lower price for the same parking location, date, and time, we’ll match it—no questions asked. Book with confidence knowing you’re always getting the best deal.

Contact info

Trustpilot Exclusive Deal!

Use code TRUST10 for 10% off parking★ T&Cs apply

4.1

Great

TrustScore 4 out of 5

78K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(78,392)

2,948 reviews in the last 12 months

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Rated 2 out of 5 stars

Price kinda made up for the hastle

Price kinda made up for the hastle. Receptionist has no clue where anything in the airport is, yikes! And that's the person you talk to for a shuttle ride back to parking. 3 hrs to find the right spot and to be picked up.

3 September 2026
Rated 3 out of 5 stars

A bit sketchy

Booking had one address. Upon arriving, there was a sign directing to another address. Staff was not particularly polite or friendly. Instructions were not very clear.

4 September 2026
Rated 5 out of 5 stars

Always save on most parking locations using this app

A fast and easy way to choose discount parking locations

4 September 2026
Way logo

Reply from Way

Hello,
Thank you for your wonderful feedback! We’re glad to hear that you found it fast and easy to discover discounted parking locations. We appreciate you choosing Way!
Team Way

Rated 5 out of 5 stars

We were in and out

We were in and out, no hassel with the reservation.

4 September 2026
Way logo

Reply from Way

Hello,
Thank you for sharing your experience! We’re happy to hear that your parking experience was quick and hassle-free. We appreciate you choosing Way!
Team Way

Rated 5 out of 5 stars

Easy airport parking

Easy parking, good price, fast shuttle.

3 September 2026
Way logo

Reply from Way

Hello,
Thank you for the great review! We’re delighted that you had a smooth parking experience and enjoyed the value and speedy shuttle service. We hope to see you again!
Team Way

Rated 5 out of 5 stars

Great customer service

Great customer service! Very easy check in. I use them all the time, twice a year. Never had any issues. I highly recommend them.

3 September 2026
Way logo

Reply from Way

Hello,
Thank you so much for your continued support! We’re thrilled to hear that you’ve consistently had smooth check-ins and great experiences with us. Your recommendation means a lot, and we look forward to serving you on your next trip!
Team Way

Rated 5 out of 5 stars

Quick service

Quick service friendly driver and easy parking

2 September 2026
Way logo

Reply from Way

Hello,
Thank you for sharing! We’re happy to hear everything was quick and convenient, from the easy parking to the friendly driver. We appreciate your support!
Team Way

Rated 1 out of 5 stars

Understaffed

I arrived to park at 7 am, there was only one attendant parking multiple cars by 7:45 the shuttle still hadn’t arrived. another group who had parked and been waiting before me took a uber. I eventually had to order a Lyft myself because my flight was boarding in an hour.

3 September 2026
Rated 1 out of 5 stars

Parking lot was oversold

Parking lot was oversold. Left many of us scrambling for last minute parking. Horrific onsite experience

Customer service when I called was helpful

3 September 2026

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