The company made a mistake but were quick to rectify it. It then involved more effort from me than I expected to return the incorrectly sent items then await the refund of the postage. A bit of a fa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great products at an affordable price and delivered on time as per usual.vitamin express handle their dealings with customers in a very professional manner
Order placed in July. Was delivered ok. Then received another in August. They checked subscription as default I called to cancel they said they did For got to pay. In November received... See more
Company replied
Vitamin D3 tablets From ordering the product to delivery everything was good. I’ve been ordering from them for a number of years and have not had any problems.
Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health and Beauty Shop
- Herbal Medicine Store
- Pharmacy
About VitaminExpress
Written by the company
VitaminExpress ist einer der führenden Online Vitamin Shops für qualitativ hochwertige Vitamine und andere Vitalstoffprodukte. Seit mehr als 20 Jahren vertrauen immer mehr Kunden auf unsere hochwertigen Produkte, hervorragenden Service und schnelle Lieferung. Unser Ziel ist es, dass Ihnen jeder Einkauf bei VitaminExpress pure Freude bereitet.
Bei uns finden Sie eine große Auswahl an Nahrungsergänzungsmitteln von führenden Marken für Gesundheit, Diät und Sport. Weiters bieten wir Ihnen mit den von unseren Experten entwickelten Produktlinien Vitality Nutritionals und NutraSport außergewöhnlich hochwertige Produkte in geprüfter Qualität, auf die Sie sich verlassen können.
Ein hochqualifiziertes Team von Experten, wie Ernährungswissenschaftler, Lebensmittelingenieure und Pharmazeuten, sorgt dafür, dass sie bei uns natürliche, wirksame und sichere Nahrungsergänzungsmittel in höchster Qualität kaufen können.
Unser Versand
Gratis Versand & Rückversand & kurze Versandzeit
Profitieren Sie von unserem kostenlosen Versand sowie dem Rückversand, damit Sie kein Risiko eingehen.
Zudem beträgt die Lieferzeit lediglich 1-2 Werktage.
Contact info
4.1
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GRAND JOB... Great products at an affordable price…
Great products at an affordable price and delivered on time as per usual.vitamin express handle their dealings with customers in a very professional manner
8 July 2026
Delivery was really quick
Delivery was really quick. Product is in a nice sturdy hard plastic screw-top jar which can be reused. Nice to see that there is no change to the presentation and quality.
14 July 2026
Vitamin D3 tablets
Vitamin D3 tablets
From ordering the product to delivery everything was good. I’ve been ordering from them for a number of years and have not had any problems.
13 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivered fast and correctly
Delivered fast and correctly, yet to see any benefits of the product I bought.
1 July 2026
Reply from VitaminExpress
Dear Customer,
Thank you for your positive feedback and for choosing VitaminExpress! 💚
We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and motivate us to continue providing the highest quality and customer care.
Thank you for taking the time to share your experience with us.
Kind regards,
Your VitaminExpress Team 💚
Good product no added bulking agents…
Good product no added bulking agents pure third party tested I always Oder magnesium glycinate from vitamin express.
30 June 2026
Reply from VitaminExpress
Dear Customer,
Thank you for your positive feedback and for choosing VitaminExpress! 💚
We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and motivate us to continue providing the highest quality and customer care.
Thank you for taking the time to share your experience with us.
Kind regards,
Your VitaminExpress Team 💚
Reply from VitaminExpress
Dear Customer,
Thank you for your positive feedback and for choosing VitaminExpress! 💚
We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and motivate us to continue providing the highest quality and customer care.
Thank you for taking the time to share your experience with us.
Kind regards,
Your VitaminExpress Team 💚
Cheap not premium.
Items are almost out of date! Tried calling customer services and spoke to a German man who could not speak english. Product is not premium 👎👎
1 July 2026
Reply from VitaminExpress
Dear Customer,
Thank you very much for your review.
I’m sorry to hear that you are not satisfied.
Please send an email to our customer service team.
Kind regards,
Vitamin Express
Customer Service
Excellent service… and fab on the ball …
Excellent service… and fab on the ball delivery 👍✨
30 June 2026
Reply from VitaminExpress
Dear Customer,
Thank you for your positive feedback and for choosing VitaminExpress! 💚
We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.
Thank you for taking the time to share your experience with us.
Kind regards,
Your VitaminExpress Team 💚
Reply from VitaminExpress
Dear Customer,
Thank you for your positive feedback and for choosing VitaminExpress! 💚
We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.
Thank you for taking the time to share your experience with us.
Kind regards,
Your VitaminExpress Team 💚
Reliable company and good delivery times
25 June 2026
Reply from VitaminExpress
Dear Customer,
Thank you for your positive feedback and for choosing VitaminExpress! 💚
We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.
Thank you for taking the time to share your experience with us.
Kind regards,
Your VitaminExpress Team 💚
Overall positive experience
The company made a mistake but were quick to rectify it. It then involved more effort from me than I expected to return the incorrectly sent items then await the refund of the postage. A bit of a faff in the end.
The product seems to be of high quality so far, as never used them before.
22 June 2026
Reply from VitaminExpress
Thank you very much for your positive review!
We are delighted to hear that you are satisfied with your experience at VitaminExpress. Your positive feedback is a great motivation for our team and confirms our commitment to providing high-quality products and reliable service.
Thank you for taking the time to share your experience. We look forward to serving you again in the future.
Your VitaminExpress Team
The Packaging was good and the time it…
The Packaging was good and the time it took was fast. I've not took enough of the B12 vitamins yet to see how they perform.
21 June 2026
Reply from VitaminExpress
Thank you very much for your positive review!
We are delighted to hear that you are satisfied with your experience at VitaminExpress. Your positive feedback is a great motivation for our team and confirms our commitment to providing high-quality products and reliable service.
Thank you for taking the time to share your experience. We look forward to serving you again in the future.
Your VitaminExpress Team
GOOD QUALITY PRODUCTS
I like that VitaminExpress provides very detailed information on their products resulting in easier decision making. I order all of my supplements from this company. I can highly recommend it.
13 June 2026
Reply from VitaminExpress
Dear Customer.
We are so pleased to hear that our detailed product information helps with your decision-making. We truly appreciate your loyalty and recommendation!
Kind regars,
Vitaminexpress
Reply from VitaminExpress
We appreciate your kind words. We are so pleased to know you had a positive experience. Thank you for the review.
The products are glamorous the best…
The products are glamorous the best thing I've ever used and the best result They deserve a hundred stars
1 June 2026
Reply from VitaminExpress
We are so happy to hear you love our products and had such a positive experience! Your kind words mean a lot to us. Thank you and enjoy the products.
Kind regard
Vitaminexpress
Delivered to wrong address
Delivered to wrong address
The product was delivered to the wrong address address. I did not use a wrong address.
6 June 2026
Reply from VitaminExpress
Dear Customer,
We are sorry to hear, that you used a wrong address. If you want to receive a refund or a new order, please contact the customer service. We are happy to help you. Thanks for bringing this to our attention.
Please don't hesitate to contact us any time, if you have further questions or Problems.
Kind Regards
Vitaminexpress Customerservice.
Fast delivery
I ordered Glycine that I have been using for some time. It arrived very quickly in perfect condition.
6 June 2026
Reply from VitaminExpress
We're so glad your Glycine arrived quickly and in perfect condition! Thank you for your continued support and positive feedback.
Reply from VitaminExpress
We're glad to hear you enjoyed our products and prompt service. Thank you for your feedback!
Received the product in a timely…
Received the product in a timely manner, too early to say what difference the product will make to my health.
1 June 2026
Reply from VitaminExpress
Dear Customer,
Thank you very much for your review.
We understand, of course. Perhaps you might share your experience with us at a later date.
Kind regards
Vitamin Express
Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.