The help given from Hepzheba on the telephone when I couldn't sort out a multiple booking online. Maybe you could add an option to book more than one property at a time to the website as when I tri... See more
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Very quiet place, suitable for families with children, near the beach and swimming pools (it is free). Beautiful view. Mobile homes were clean with large terrace. Staff services - exellent.... See more
+ The fact you get an answer straight away. - However, it's a shame I have to pay an additional 30€ because I asked to add (so I decided to pay more!) an extra night to my stay only one day after m... See more
I asked Vacance Select for a camping in the Dordogne and they helped me make the right choice for a mobilhome. Very detailed proposal with all services included and very good communication with the te... See more
Company details
About VacanceSelect
Written by the company
We work together with the best campsites and tour operators and with nearly 40 years of experience, our experienced team of holiday specialist are happy to go the extra mile for our customers. Our core values are passion, personal contact and hospitality.
Within three decades, VacanceSelect developed into a global player offering more than 31,000 accommodations. In 2023, VacanceSelect has been acquired by CampingVision. We have updated the brand's appearance, including the logo and website, which now has even greater search functionalities and new features.
Written by the company
Contact info
Bijster 13, 4817 HZ, BREDA, Netherlands
- +31 (0)416 849852
- www.vacanceselect.com
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The help given from Hepzheba on the…
The help given from Hepzheba on the telephone when I couldn't sort out a multiple booking online.
Maybe you could add an option to book more than one property at a time to the website as when I tried I managed to book one but then there was no availability for the others, which meant I then needed to cancel the first one. It was a very frustrating experience.
´prima service.
Vacanceselect experience
I asked Vacance Select for a camping in the Dordogne and they helped me make the right choice for a mobilhome. Very detailed proposal with all services included and very good communication with the team. The emails are clear and service is great. Also the camping they proposed is excellent
Great experience
Great experience, simple and straightforward. Great campsite as well.
May use AI-assist with repliesRead more
booked for family of 4 in belgium
booked for family of 4 in belgium. They have hidden charges to make it appear cheaper. be careful. place was not good. Most of the people were staying are elderly. no holiday feel. place was quiet.
Breebos in Flanders, Belgium.
You can probably check the details of booking by name. Thank you.
Reply from VacanceSelect
Great location and weather, but a noisy building site with zero sleep…
Great location and weather, but a noisy building site with zero sleep
We recently arrived in Sardinia and while the weather, location, and staff are lovely, our experience with Vacance Select has been incredibly frustrating.
We paid extra for Wi-Fi because I needed it to work during our stay. Upon arrival, we were told it doesn’t work in our accommodation at all, and we have to sit in the bar or restaurant just to get reception.
Worse still, there are no swimming pools available despite being advertised on the website. They are literally still building them. The entire place is a building site with loud construction noise running all day long.
If you are looking for a quiet holiday, do not book here. There is a nightclub called Phi Beach opposite on the peninsula that plays music until 4am every morning. Between the construction and the club, we have had no sleep, and the security staff just shrugged their shoulders when we raised it.
Shame on the company for not checking the state of this site before selling it to families. Do not come here until the work is finished. Very unhappy.
Reply from VacanceSelect
Cottage was Lovely and great location.
Cottage was Lovely and great location.
There are a few things that could be improved.
It need a window blind in the upstairs Bedroom.
We could not find the outdoor dog cleaning area ?
The photos need updating to show the Decking area as it is now.
Thanks
I made a silly error when booking and…
I made a silly error when booking and didn't the read small print -- I rang Vacanceselect the next day to cancel my holiday and rebook. They were brilliant. They answered the phone promptly, the service was excellent and they solved my problem within minutes so I can now book again. A big thank you to Maria :)
Process of reservation very easy
Good contact
+ The fact you get an answer straight…
+ The fact you get an answer straight away.
- However, it's a shame I have to pay an additional 30€ because I asked to add (so I decided to pay more!) an extra night to my stay only one day after my booking.
I got also imposed the final cleaning because the change meant a different type of accommodation, but they did not tell me this before accepting the change...
Get your act together!
We love our cabins on the campground, but the company behind it (Resident VacanceSelect) is an absolute nightmare. Even though we have informed them many times, we have not received general information or our annual invoices for years!! Weeks later, of course, you receive a payment reminder, but certainly each year no first invoice and no general information concerning changes being made, like other customers.
I have just one message to this company. Get your act together!
Reply from VacanceSelect
Wonderfull
I have some problem with payment
I have some problem with payment, so I called your contact number and I get very friendly and usefull information I need
Not transparant on cost.
Not transparant on cost.
€ 55 for cleaning.
€ 120 additional cleaning for pet/dog.
After conformation additional € 80 for the dog charged to pay to the facility. After showing my disappointment, I was contacted and was compensated. So it was not intentional but caused by a system fault. Good to see that my complaint is taken seriously and a compensation is proactively provided!
Reply from VacanceSelect
Fantastic response when I had a problem…
Fantastic response when I had a problem with booking, they went over and beyond to sort the issue & sorted within 24hrs.
Many thanks💥💥💥💥💥
Reply from VacanceSelect
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