After a shipping debacle the staff, particularly Laura, saved the day and did the right thing. If the logistics wasn’t an issue this would be a 5 star review, I will order order again.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery company delivered to a community mailbox in my condo that I have no access to. I am disabled and ASKED the driver to bring to my door when he buzzed my apt. code and he ignored this reque... See more
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Once I figured it out, it was pretty easy. At the beginning, it wasn't too straight forward. We then discovered a $25 gift card is NOT accepted! If you are looking for a small dinner, this probably... See more
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We were excited to be given a Tinggly gift experience for our trip to Madeira Island. We chose a Jeep tour, but did not have a good experience. Although we booked an 8-hour Private tour, another c... See more
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Company details
About Tinggly
Written by the company
Tinggly is changing the way we give gifts.
We realize that people are tired of giving, and receiving, material possessions we don’t need, we don’t use, or add no value to our lives. The word on the street is that people want experiences, they want adventures, new, life-enhancing moments, and they want to take life by the horns instead of sitting back being controlled by consumerism.
Let’s make it simple. It’s cousin Gary’s birthday and you want to give him a gift. But here’s the thing, Gary already has everything he needs. Or, at least he thinks he does. You go to the Tinggly website where you find the ‘Perfect For Him’ gift box. You investigate a little further where you find that the box is filled with a massive 1000+ amazing experiences selected from over 100 countries right around the world. James Bond island sightseeing in Thailand, an adrenalin-pumping ride down Bolivia’s most dangerous road, bungee jumping in the UK, or paragliding in Armenia, surfing lessons in Gran Canaria, the list goes on and on.
And here’s the bonus, all of Tinggly’s experience are fully sustainable. When you buy a Tinggly gift box, at least 1% of your gift price goes to the Eden Reforestation Project to plant and protect trees in Haiti, Madagascar, Nepal, Kenya and elsewhere. Also we offset expierence generated carbon footprint by a massive 200%. Now you can give the perfect gift, with a clean conscience.
Let’s make it simple. It’s cousin Gary’s birthday and you want to give him a gift. But here’s the thing, Gary already has everything he needs. Or, at least he thinks he does. You go to the Tinggly website where you find the ‘Perfect For Him’ gift box. You investigate a little further where you find that the box is filled with a massive 1000+ amazing experiences selected from over 100 countries right around the world. James Bond island sightseeing in Thailand, an adrenalin-pumping ride down Bolivia’s most dangerous road, bungee jumping in the UK, or paragliding in Armenia, surfing lessons in Gran Canaria, the list goes on and on.
And here’s the bonus, all of Tinggly’s experience are fully sustainable. When you buy a Tinggly gift box, at least 1% of your gift price goes to the Eden Reforestation Project to plant and protect trees in Haiti, Madagascar, Nepal, Kenya and elsewhere. Also we offset expierence generated carbon footprint by a massive 200%. Now you can give the perfect gift, with a clean conscience.
Contact info
228 Park Ave S, 10003, New York, United States
- +1 (646) 459 2776
- hello@tinggly.com
- www.tinggly.com
4.3
Excellent
1K reviews
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Replied to 100% of negative reviews
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Reply from Tinggly
Thank you for your review! We are pleased to hear everything went smoothly and that you found our service easy to use. Our goal is to make sure that our clients enjoy their experience before it even starts, and we are always happy to see returning clients!
Had a great experience with Tinggly…
Had a great experience with Tinggly Customer Service after the experience did not appear bookable threw the website. They even upgraded my booking from 4 to 5 persons. Extremely pleased with them and had a fun family experience.
26 June 2026
Unprompted review
Reply from Tinggly
Hi Petra, thank you for your review! We are so pleased our customer support team could help make everything work out for you. It is great to hear you and your family had such a memorable experience!
I could not apply the discount offered
I could not apply the discount offered. Sent an email with no response from Tinggly. Customer assistance not responsive.
27 June 2026
Reply from Tinggly
Hi Beth, thank you for reaching out. We are very sorry to hear there was a delay in getting the discount code applied to your gift. A member of our team has reached out to find a resolution, and we hope we can continue to be of assistance moving forward. Thank you for your feedback, it helps us to improve!
Responsive customer service
Customer service ended up exceeding expectations after an issue. Greatly appreciated.
24 June 2026
Reply from Tinggly
Hi Julie, thank you for reaching out about your concerns. We are very sorry to hear that there was any delay in getting back to you. We can see your order did have a discount code applied, but that it was for 10% and not 20%. We would be happy to resolve this. Based on our records we can see that the shipping and tracking information was received and opened by your email the same day as your order was placed. Please feel free to respond to the email recently sent to you if this is not the case, as we would be happy to look into the matter further. Once again, we would love to improve your experience with us, and we look forward to speaking with you further.
Ordered an $800 box on Tuesday
Ordered an $800 box on Tuesday. Today is Thursday and per the shipment tracking, UPS doesn't even have my box at their facility for shipping. This box was ordered for a wedding happening this Saturday. I was so excited to present them with this gift on Saturday, but it appears that will not be happening. Extremely disappointed.
22 June 2026
Reply from Tinggly
Hi June, thank you for reaching out about your order. We are very sorry to hear that your order has gotten lost with USPS! We appreciate your understanding that Tinggly does not have any control of the package once it has left the shipping department. Our team has reached out to you with the eVoucher (which is available immediately after purchase) and also information about the priority reshipment of your gift. We would love to hear back from you at your earliest convenience.
Problem solved quickly
Very responsive, courteous, and clear in her instructions.
22 June 2026
Unprompted review
Reply from Tinggly
Hi Paul, thank you so much for your kind words! We are thrilled to hear our team was able to help you out quickly and clearly. We will be sure to pass along your lovely feedback! Thank you for choosing Tinggly!
i dont see order number on my email
24 June 2026
Reply from Tinggly
Hi Mushfeque, thank you for reaching out about your concern. I can see our team has tried to contact you via email and phone call regarding your order. Please let us know the best way to contact you, and we would be happy to help! You can reach us via our phone number
+1 607 800 3805 or our email hello@tinggly.com. Looking forward to assisting you.
My experience with Tinggly has been one…
My experience with Tinggly has been one of the most frustrating customer experiences I have had in a long time.
The core issue is a complete lack of transparency around value, pricing, and how the gift system actually works. I received a gift box that was originally described as having a value of $139 USD. Later, I was told it was worth only $97.30 USD. My account continues to show $0, yet customer service insists there is value attached to it. To this day, I still do not have a clear understanding of what the actual value is or how it is calculated.
The situation is made worse by the confusing use of currencies. Support refers to values in U.S. dollars, while many experiences appear to be displayed in Canadian dollars. There is no obvious exchange rate, no clear explanation of how conversions work, and no transparency regarding how one value becomes another.
Trying to redeem the gift has been equally frustrating. When browsing experiences through the gift box, prices are often not shown, making it impossible to understand whether an experience is included, partially covered, or requires additional payment. As a customer, I should not need multiple emails just to understand what I have been given and how to use it.
Communication has also been disappointing. I have requested a phone call multiple times and have yet to receive one. Instead, I continue to receive explanations that seem to create more questions than answers.
What should have been a simple gift experience has become an exercise in trying to understand currencies, conversions, wallet balances, and redemption rules. The overall process feels unnecessarily complicated and lacks the transparency customers deserve.
Perhaps there is a logical explanation for all of this, but if there is, it certainly has not been communicated clearly. At this point, I simply want to use whatever value I have left and move on.
Based on my experience, I would not recommend Tinggly unless they significantly improve the clarity of their pricing, redemption process, customer support, and communication.
22 June 2026
Unprompted review
Reply from Tinggly
Hi Stephen Farrell, thank you for your feedback. We would like to address a few points for clarity. Our support team responded to your inquiries on multiple occasions with detailed explanations covering your gift box value, how to use it, and the difference between using it directly versus exchanging it for credit. To confirm again here: your Merry Christmas gift box can be used at no additional cost toward any experience inside the box, as those experiences are already included within the box's value. No purchase or extra payment is required to use it this way.
Regarding currency, all purchases are processed in USD, and this is reflected on the order receipt sent at the time of purchase. Our website also allows browsing in different currencies for convenience via a currency selector, which does not change the underlying USD value of your gift box. We stand by the information provided throughout our emails.
That said, we would really like to improve your experience, please let us know how we can move forward together.
If you need help finding an experience, please contact our customer support team at hello@tinggly.com with your preferred dates, location, and number of participants, and they will send you the available experiences in your preferred location.
Thank you again!
This is a one of a kind gift and I was…
This is a one of a kind gift and I was desperate to get something meaningful and needed it right away.
21 June 2026
Reply from Tinggly
Hi Leslie, thank you so much for your review! We are so happy we could help you find something truly meaningful right when you needed it most. Thank you for choosing Tinggly!
Always perfect!
We have used Tinggly in several countries and have always had an amazing and unique experience. It also makes the perfect gift!
25 August 2025
Reply from Tinggly
Hi Sara, thank you for these wonderful words! Hearing that Tinggly has given you amazing and unique experiences across several countries truly makes our day. We are so glad we could be part of your gift-giving moments. Thank you for being such a loyal Tinggly customer!
Because it wouldn't work with the other…
Because it wouldn't work with the other 3 I tried, I was getting ready to give up
19 June 2026
Reply from Tinggly
Hi Mary, thank you for the review and for giving Tinggly a try! We are happy you chose Tinggly!
I just begin but I must say it's…
I just begin but I must say it's satisfied
17 May 2026
Unprompted review
Reply from Tinggly
Thanks so much Chris! You will love what Tinggly has to offer, we can't wait to hear about your adventure.
We booked an experience a couple of…
We booked an experience a couple of months ago for a specific date. Now we are about to be on the date for the experience. We haven't received any communication about:
- where we need to go
- at what time
- to which person we need to contact
We're trying to call and email. No one is replying and nobody's confirming anything. We have been trying to contact Tinggly for the last couple of days and nobody is replying or providing any answer. Even though it's not even allowing us to do anything, just showing that the voucher is there. It's really really bad service, a lack of confirmation. Just repetitive chats with the same questions all over again, not even replying to any email
Update:
Today is May 17th. We're supposed to have the activity today. We haven't received any call, any email, any confirmation that they are reviewing our case, not even anything from them.
Second update
They replied late on the 17th, apologising for the late response and offering a compensation. However I missed the experience.
They commit to monitor the case closely. They don't understand why I was unable to book the experience or what happened with the experience in that case. I feel like it is 50/50 because yes they replied late but let's see if the compensation will work once I decide to rebook another experience
16 May 2026
Unprompted review
Reply from Tinggly
Hi Humberto, thank you for your feedback and for reaching out to us regarding this. We are very sorry that your experience was missed, and our team has been doing troubleshooting regarding this particular experience. We thank you so much for bringing this to our attention, as this is not common practice from our provider companies. The customer service team has been making some changes, and we are committed to making your next booking a fantastic one. We look forward to assisting you in any way necessary with any future experiences. Thank you again!
horrible verification process
29 April 2026
Unprompted review
Reply from Tinggly
Hi Dawid, thank you for your message. We are sorry to hear you experienced some difficulties. If you could kindly reach out to hello@tinggly.com with your concern and some additional information, our team would be happy to help. Looking forward to assisting you.
The Gift He’ll Never Stop Talking About
If you’re looking for a gift that actually means something and doesn’t just sit on a shelf… this is it.
I bought my best friend the Limited Edition Birthday Experience Gift Box from Tinggly, and I can honestly say it turned out to be one of the greatest gifts I’ve ever given in my life.
This wasn’t just a present. It was a memory creator.
From the moment he received it, you could see the excitement. The packaging alone felt premium and special, but what really blew it away was what came next. He got to choose from incredible experiences all over the world, and when he finally picked one and went, it became something he still talks about to this day.
I’m not exaggerating when I say this. He didn’t just enjoy it, he raved about it.
Weeks later, months later, he’s still telling people about that experience like it just happened yesterday. Every time it comes up, he lights up, and I sit there thinking, yep, that gift hit different.
That’s what makes Tinggly so powerful. You’re not giving stuff. You’re giving stories. You’re giving moments people never forget.
In a world full of boring, forgettable gifts, this stood out as something unforgettable. It brought real joy, real excitement, and created a memory that will last forever.
If you want to give a gift that people will talk about long after the birthday is over, this is it.
10 out of 10. Game changer. Best gift I’ve ever given.
29 April 2026
Unprompted review
Reply from Tinggly
Thank you so much for taking the time to share such a thoughtful and heartfelt review.
We’re truly delighted to hear how meaningful the Limited Edition Birthday Experience Gift Box was for your best friend. The way you describe their excitement and the lasting impact of the experience perfectly captures what we hope to create with every Tinggly gift — moments that stay with people long after the occasion has passed.
It’s especially rewarding to know that your gift continues to spark joy and conversation months later. Creating experiences that turn into lasting memories, rather than just physical items, is at the core of what we do, and your words beautifully reflect that.
Thank you again for choosing Tinggly and for trusting us to be part of such a special moment. We hope to help you create many more unforgettable memories in the future.
Awesome Customer Service
There were some issues getting an activity booked and Ausrine was able to book it manually for me at the exact time we needed. So grateful for her help and looking forward our experience.
24 April 2026
Unprompted review
Reply from Tinggly
Thank you so much for writing us about our lovely Aušrinė! We are glad our team was able to assist you, and we appreciate you reaching out about the issue. Please never hesitate to let us know how we can continue to make your experience at Tinggly even better.
Went above and beyond to book a hotel…
Went above and beyond to book a hotel that was not showing on my voucher when I contacted. Thank you
24 April 2026
Unprompted review
Reply from Tinggly
Thank you for your message Rose! We are glad our team was able to assist you. Feedback such as yours keeps our team happy to help-- we appreciate you!
Initial Concerns, But item Arrived Successfully
I purchased the package box from Tingly, but no order number or tracking number was ever sent to me. I reached out through the chatbot, but the conversation ended without any tracking information being provided. I also called 646-459-2776, and the customer service representative appeared to deliberately hang up on me. Given this experience, I am seriously concerned that this may be a scam.
***Edited ***
I had some concerns at first regarding order updates and tracking, but the product arrived successfully and was appreciated. Customer service later followed up and the issue was resolved.
18 April 2026
Unprompted review
Reply from Tinggly
Hi Yumi,
Thank you for your review, and we’re very sorry to hear about your experience.
We understand how important timely delivery is, and we sincerely apologize for any concern caused. All of our gift boxes are dispatched within 24 hours of the order being placed. Depending on the delivery address, orders are shipped from either our US or European fulfillment centers to ensure the fastest possible delivery.
I’ve checked your order and can confirm that it was shipped yesterday as promised, and a tracking number has been provided. Our support team also responded to your emails promptly and attempted to reach you by phone to assist further.
We would really appreciate it if you could confirm whether you’ve received our messages by sending us an email to hello@tinggly.com, so we can ensure everything is resolved for you as quickly as possible.
Terrible experience in UK
Terrible experience in UK.
Voucher was bought for me by family in USA. Booked Parliament tour, turned up on day to find they no longer do that type of tour. Refund given so got voucher for cookery class in Italy. Went to book tonight and cookery class cannot be booked/withdrawn.
It’s now been a year and I’m struggling to find something in UK that is legit.
19 April 2026
Unprompted review
Reply from Tinggly
Hi there,
Thank you for your feedback, and we are truly sorry to hear about your experience. We understand how frustrating it must have been to encounter multiple issues when trying to redeem your gift from your family. This is certainly not the experience we aim to provide.
Please note that, as we work with a wide range of independent providers, availability can occasionally change or experiences may be withdrawn. That said, we continuously review our partners to minimize situations like this.
We would really appreciate the opportunity to look into this for you and help find a suitable experience. Could you please contact us at hello@tinggly.com
with your voucher details? Our support team will do their best to assist you in resolving this.
Experience Missed
We recently missed an experience we had booked because the company did not follow up with contact. Tinggly responded to my review and refunded our voucher so we will be able to rebook. We appreciate their follow up and would recommend them.
14 March 2026
Unprompted review
Reply from Tinggly
Hi Bridget, thank you so much for reaching out. We are so sorry to hear about the situation! Laura from our support team has reached out to you via hello@tinggly.com. If you could be so kind as to let us know how to reach you, either by phone or by email, we would love the opportunity to make this right. We are looking forward to hearing from you.
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