First day of a holiday weekend our VW camper broke down, within 25 mins of reporting Harvey turned. This guy was so polite and professional towards me and my family of four. He explained and showed me... See more
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
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United Kingdom
- www.theaa.com
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Speedy arrival
Speedy arrival. The man was kind, professional and very informative. Excellent service. Very grateful
I was told the patrol man would arrive…
I was told the patrol man would arrive within the hour and he actually arrived in half that time.
Shelden was efficient and reassuring.I was back on the road much quicker than expected.
AA service
The patrol that came and helped was brilliant, he was very knowledgeable with his work and very well spoken a true asset to the AA .thank you Arif
Kind regards
Amjad Rashid
Quick response kept up to date …
Quick response kept up to date arrival time was exact. Scott was reassuring and very pleasant
Excellent service
Excellent service, I was waiting less than an hour.
Dean was very friendly and helpful
Amazing tehnician definitely he knows…
Amazing tehnician definitely he knows what he is doing a big thank you 😊
Matthew was absolutely fantastic
Matthew was absolutely fantastic! He did an amazing job helping me when my car broke down. His communication was excellent, and he was incredibly quick, friendly and professional throughout.
What really stood out was his positive attitude and politeness. When you’re stressed and stuck with a broken-down car, having someone so calm, reassuring and helpful makes all the difference.
I honestly couldn’t have asked for better service. Highly recommend Matthew – a real credit to the company!
Speedy service
The wait time was an hour which I didn’t think was too bad (although luckily I was at home). When he arrived Matthew was very efficient and explained what he was doing at every step. He diagnosed a fault with my battery and luckily had a replacement one on board, which I was given the option to purchase or not. I didn’t feel any pressure to buy it. Although it wasn’t the cheapest of batteries, I agreed because it was convenient. He swapped the battery over in no time and got my car started.
Prompt response and and efficient fix…
Prompt response and and efficient fix to my fob. Thank you
Rapid arrival
Rapid arrival , explained everything he was doing and towed the van to a safe place.
The wonderful and very helpful Gareth…
The wonderful and very helpful Gareth arrived the morning after I called, quickly identified the problem and fixed it, leaving my car in perfect order and took my old battery away to dispose of it. Perfect, thank you AA and Gareth.
Easy to contact AA good comunication…
Easy to contact AA good comunication and very good timing
Arrived quickly
Arrived quickly, friendly and informative about what he was doing. Amazing service!
Jack from the AA Leeds area is a hero
Jack from the AA Leeds area was ridiculously helpful and kind when my tyre unexpectedly burst driving whilst over an hour from home. He discussed all options clearly with me, and when observing my anxiety provided a further option to assist me which would have been an inconvenience to him (when he clearly did not have to). He was polite and kind throughout and refused to leave two females alone with the car until the tyre fitter arrived - despite evidently him being at the end of his shift some time ago. I could not recommend him enough and sincerely hope these reviews are monitored for him to receive some praise for his exemplary service and genuine kindness! What a credit to the company he is!
First class
First class, quick arrival after placing the call, identified the problem straight away, polite and friendly.
Very good service from AA mechanic was…
Very good service from AA mechanic was very helpful 10 out 10
Neil was friendly and professional
Neil was friendly and professional. He made what was a bad situation into something much better. He is a Keeper from AA’s point of view!! Thankyou Neil. Richard Johnson
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