Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
Company replied
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Review summary
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Hidden charges. On the service schedule it includes brake fluid and states "Check and top up brake fluid", however I am being charged for brake fluid. Customer service was friendly and professional.... See more
Company replied
Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
Company replied
Customer service was great from Chris. Clearly outlined exactly what the issues of my car was including cost. Obviously they increase the cost from the garage but in terms of service, can’t complain.... See more
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Company details
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
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3.8
Great
77K reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Good communication and service
23 July 2026
Total fraud and scam company
Total fraud and scam company, i had booked service and mot with them, which they advertise for lower price, then they fail your mot for no reason and charge you lucrative amount and pass mot in minutes of getting money without fixing any issue
30 June 2026
Unprompted review
Captur is awful.
23 July 2026
Quick pick up and kept me informed.
23 July 2026
We really appreciate the service.
23 July 2026
Collection little later but no problem…
Collection little later but no problem being what needs diong very infornative.
23 July 2026
The time to time update when the car…
The time to time update when the car was with them, gives me assurance that my car is safe with the car doctor. I spoke with Gary, and he assured me that my car will be in its best condition.
Excellent customer service I must say
23 July 2026
great thanks
23 July 2026
Quick and efficient
23 July 2026
Although it turned out my car needed…
Although it turned out my car needed additional work I'm glad I did it as made a big difference to the car
21 July 2026
Unprompted review
DISAPPOINTING.
Plus points:car collected on time by reputable garage and returned promptly.
The service paid for appears to have been done satisfactorily.
I asked to be called re possible auto gearbox oil change in addition to the full service paid for. Had to chase them up for this. When I received a callback it was from a London number,a guy called Gary. He went into a hard sell mode stating the brake fluid was contaminated and must be changed possibly along with the brake pads. With the gearbox oil change it would probably be in excess of £500 and he could do a credit deal.He was quite insistent they must do my brakes. At this point I refused all extras and requested my car be returned. My car had recently been MOT’d and there is nothing wrong with the brakes.
Blatant attempt to rip me off in my opinion. Would not use them again.
This is no reflection on the garage used which is a well established business.
22 July 2026
Unprompted review
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