I didn’t even knowed that it’s possible to get into the real movie, doing nothing and getting paid for it. I like try new things and this experience, being a part of something to tell your friends abo... See more
Company replied
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See what reviewers are saying
Very pleased with the help and support would hands down recommend stage pool for every striving actor/actress
Company replied
Terrible! A lady called me offering 3 months trial for 50% off. No contract signed, they kept sending me after 3 months invoices and I can’t cancel my registration of those 3 trial months! There are... See more
Company replied
I haven’t been able to take full advantage of all StagePool has to offer because of time constraints, but I have been treated very kindly thus far.
Company replied
Company details
Written by the company
Största jobbportalen för scen, film, musik och media i Europa! Dagligen nya auditions och castings för skådespelare, sångare, dansare & backstage crew!
Kontakta vår prisbelönta kundservice
Written by the company
- Få personlig service och hjälp så snabbt som möjligt!
- Våra duktiga medarbetare finns här för att hjälpa dig reda ut eventuella problem eller om du behöver hjälp med våra tjänster. Tveka inte att ta kontakt med oss: https://stagepool.zendesk.com/hc/sv/requests/new
StagePool Nöjdhetsgaranti
Visste du att vi erbjuder alla Premium-medlemmar en nöjdhetsgaranti?
Om du genomfört alla garantivillkoren men ändå inte blivit inbjuden till en casting, audition eller intervju, ger vi dig två månaders prenumeration gratis! Läs mer här
Contact info
Södra Hamnvägen 32, 115 41, Stockholm, Sweden
- 08-676 02 00
- kundservice@stagepool.com
- www.sv.stagepool.com
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Nice and supportive even if I never got…
Nice and supportive even if I never got a job. I live far away from the city.
28 January 2026
Very pleased with the help and support…
Very pleased with the help and support would hands down recommend stage pool for every striving actor/actress
29 June 2026
Reply from StagePool Sverige
Hi Sofie,
Thank you very much for your review. We are truly pleased that you recommend our service to others who also want to become actors.
Please feel free to reach out if you need any assistance in the future!
Best regards,
Stagepool
Money Grabbers.
Don't waste your money on this nonsense agency. The customer service seems nice to begin with, but they don't care about you whatsoever. I've spent loads of money on them now to receive nothing. Now that's not totally on them, of course, but the point is you pay them in order to apply for more options, then a few months later you've paid them lots of money for nothing. It's better to sign up for a free agency where they deduct money from your earnings. Don't sign up for this or get lured into their trap. Plus, it's a contract. Most of the jobs are also only 500 SEK for a day's work and are in Stockholm.
4 November 2025
Unprompted review
Reply from StagePool Sverige
Hi Stellan,
Thank you for your review!
At StagePool, it is important that you actively apply for jobs in order to have a chance at getting engagements. That’s why we offer a satisfaction guarantee: If you send at least 30 applications within six months and follow our tips, you will receive compensation if you are neither invited to a casting nor receive an extra role. We see potential in your profile and would like to schedule a call with you to help you further.
Sincerely,
StagePool
How my stagepool experience have been
I write this review in a rage of anger as i have paid so much money for nothing. In the contract that stagepool gave me it said that i would get atleast one job. Now, one year later i have still gotten no job, i have nearly applied all requests that can i can apply for and i’ve spent nearly 3500 skr (swedish krona). I don’t recommend this bad app to no one and i hope that i can get a full refund
21 June 2025
Unprompted review
Reply from StagePool Sverige
Hej Otto,
Tack för att du delar din upplevels och vi beklagar att du känner dig besviken.
Därför är det viktigt för oss att förstå vad som gått fel, och vi vill gärna komma i kontakt med dig för att reda ut detta. Hör gärna av dig till oss på kundservice@stagepool.com så att vi kan hjälpa dig vidare på bästa sätt.
Vänliga hälsningar,
Teamet på StagePool
Hi Otto,
Thank you for sharing your experience and we are sorry that you feel disappointed.
That's why it's important for us to understand what went wrong, and we'd like to get in touch with you to sort this out. Please contact us at kundservice@stagepool.com so that we can help you in the best possible way.
Kind regards,
The team at StagePool
I didn’t even knowed that it’s possible…
I didn’t even knowed that it’s possible to get into the real movie, doing nothing and getting paid for it. I like try new things and this experience, being a part of something to tell your friends about, saying “ My scene is coming” it’s worth to give a shot:))) It’s not that expensive to subsribe, pcitures, where you’re supposed to be stared in, not a scam. Not bad, if you considering trying new.
18 March 2025
Unprompted review
Reply from StagePool Sverige
Hi!
How exciting that you’ve had such a great experience with us! 😃
Being part of a real production and getting to say, ‘My scene is coming up!’ is truly a special feeling. We’re happy to hear that you see it as a fun and worthwhile opportunity to try something new.
Thank you for your review and for sharing your enthusiasm – we hope to see you in more productions in the future!
they tried to scam me lolololol
1 November 2024
Unprompted review
Reply from StagePool Sverige
Hi! StagePool always strives to deliver the best experience for our customers. Feel free to contact us at kundservice@stagepool.com so we can assist you further. Thank you for taking the time to review us!
/ StagePool, Northern Europe's largest casting site.
Service is the best thing that has ever…
Service is the best thing that has ever happened in this phone call I really appreciate it.
4 November 2024
Reply from StagePool Sverige
Hej Lenny,
Thanks for your message.
We are delighted to hear that you appreciate our service. Your positive feedback means a lot to us.
If you need further support, please get back to us anytime.
Have a great week!
Sincerely,
Customer service team at StagePool
Reply from StagePool Sverige
Hi Carrybelle, and thank you for sharing your feedback!
We’re sorry to hear that you’re unhappy with the subscription terms. We’d like to clarify that when signing up for our Premium service, there is a six-month binding period, which is clearly stated in the subscription terms. We do understand that this can feel frustrating, especially if you haven’t used all the features yet.
We strive to offer valuable services to help our members find jobs in the industry, and many have found success through our platform. However, we also understand that everyone’s experience is different, and we sincerely appreciate your feedback.
If you have any questions or would like more information, please feel free to reach out to us directly, and we’ll do our best to assist you further.
You cant cancel your pro/subs without paying 3 months extra!
%90 of the jobs are same with statist.se and better jobs wants "premium pro" for apply so you cant.. And i wanted to cancel my pro subscription because i never ever get job also paying 269kr is a lot for me as a student. But they wanting 3 months money for cancelling my subs!!! Which they didnt inform me when i join pro plan. So now i have to pay more this platform which i dont use... This is total nonsense and it is basically fraud!
That is absolutly not right to force people to pay more... Also i never ever informed about that which i was asked before i sign in.
8 July 2024
Unprompted review
Reply from StagePool Sverige
Hi,
Thank you for sharing your feedback. We are sorry to hear that you have had a negative experience with our service.
To clarify, we offer a 6-month commitment period from the upgrade date for our Premoium-plan, which means you are bound to your subscription during this period. This information is available in our terms and conditions, which must be accepted upon registration. We understand that this can be frustrating, and we strive to be as clear as possible about our terms.
Regarding your other concern, we continuously work to ensure that our job listings are both unique and of high quality. We apologize if you have found many jobs to be the same as on other platforms.
We value your feedback and would like to discuss this further to find a solution. Please contact our customer service, and we will see how we can best assist you.
Best regards,
StagePool
Terrible
Terrible! A lady called me offering 3 months trial for 50% off. No contract signed, they kept sending me after 3 months invoices and I can’t cancel my registration of those 3 trial months!
There are other platforms with more castings and better paid than Stagepool.
18 June 2024
Unprompted review
Reply from StagePool Sverige
Hello Ana Julia,
Thanks for your message.
We strive to provide the best service, and it seems we have fallen short in this instance. I would like to assist you in resolving this matter.
We do not offer a 3 month trial. If there was a misunderstanding, please get back to us at customer service.
Regards,
StagePool Customer Service Team
Expensive !
The Jobs that I have secured have all came from statist and A casting without even having a premium account ! These were the same jobs that I applied for through Stage pool with my subscription !
It’s expensive and so far not worth the money. Sorry =)
27 May 2024
Reply from StagePool Sverige
Hi Kerry-Anne,
Thank you for sharing your experiences with us. We truly appreciate your honesty and take all feedback seriously.
We’re sorry to hear that you haven’t had the desired experience with your StagePool subscription.
Please make sure to conact our costumer service, so we can help you with your CV and profile the best we can.
Great so far
23 May 2024
Reply from StagePool Sverige
Hej Christopher,
Tack så mycket för din positiva feedback! Vi är glada att höra att du är nöjd hittills.
Hälsningar från
StagePool
Reply from StagePool Sverige
Hej Anjan,
Vad roligt att du är nöjd med bemötandet du har fått från oss!
AUDITIONS???????
AUDITIONS???????
I am paying for the premium service. I’ve updated my photo and resume. I’ve put in over 20 auditions and not even a single message. Stagepool costs 5X as much ans other casting websites and gets me less communication with casting directors and less auditions. I think Im going to quit it again.
9 October 2023
Reply from StagePool Sverige
Hello Kathryn,
Thank you for your feedback!
I'm sorry to hear you haven't got the response you wanted. Please get back to us in an e-mail so we can schedule a premium coachning so we can help you optimize your profile and hopefully help you book more castings.
Please contact us on:
kundservice@stagepool.com
Sincerely,
StagePool
I haven’t been able to take full…
I haven’t been able to take full advantage of all StagePool has to offer because of time constraints, but I have been treated very kindly thus far.
4 October 2023
Reply from StagePool Sverige
Thank you Jennifer for your feedback!
Just let us know if there is anything we could do to improve your time as a member of ours.
Sincerely,
Team at Customer Service
the majority of jobs are not in sweden
the majority of jobs are not in sweden. and i haven’t had any luck booking anytbing through this site.
31 August 2023
Reply from StagePool Sverige
Hello Ahmad,
I'm sorry to hear you haven't got the response you wanted. Please get back to us in an e-mail so we can schedule a Vita coaching and optimize your profile.
Sincerely,
StagePool
No guaranteed job
The guaranteed job didn’t happen. Would have loved more support throughout the whole process not just intense calls in the beginning.
25 June 2023
Reply from StagePool Sverige
Thank you for your feedback!
We at StagePool have nothing to do with the actual addition of roles. What we do is to present the assignments that various casters and employers have published on our website, provide coaching and help check that the conditions are as good as possible for our subscribers. Who gets the advertised role at the end of the day is always up to the producer/production company.
We are keen that you as a Premium should be as satisfied as possible, which is why we apply a satisfaction guarantee. You can find more information about the guarantee on the website.
We always try to contact all our members but prioritize those who want to be called and book coaching, so please contact us if you need help and we will be happy to call you back!
Have a wonderful day!
Min kontakt person Tina var fantastisk…
Min kontakt person Tina var fantastisk trevlig positiv, glad, energisk.
3 January 2023
Reply from StagePool Sverige
Vad roligt att höra Paula! Du är alltid välkommen att kontakta vår kundservice om du har några frågor längre fram. Allt gott!
Didnt get a single job through them in…
Didnt get a single job through them in the year period I was with them. I get a lot of jobs in Denmark and Norway.
27 December 2022
Unprompted review
Reply from StagePool Sverige
Hi Simon! I'm sorry to hear that you didn't get the response you wanted.
We at StagePool have nothing to do with the actual addition of roles. What we do is present the assignments that various casters and employers have published on our website, provide coaching and help check that the conditions are as good as possible for our subscribers. Who gets the advertised role at the end of the day is always up to the producer/production company.
We are keen that our subscribers should be as satisfied as possible, which is why we apply a satisfaction guarantee. You can find more information about the guarantee on our webisite: https://sv.stagepool.com/om_stagepool/6724/stagepool_nojdhetsgaranti
Please contact our customer service if you feel that you meet the requirements for the warranty, and I will be happy to help you further.
Reply from StagePool Sverige
Hello, Beverly!
Thank you for your review.
The list you're applying for, "matching jobs" is 1 of 2 main ways of getting assignments. In general, "matching jobs" only matches you solely with the correct gender and acting age.
However, your CV is also visible in the largest database in the Nordic region, allowing them to match you with everything else on your CV, such as language/skills/apperance etc. But in order to receive as many requests as possible, it is of utmost importance that your CV follows the guidlines provided by the Premium coaches.
I would recommend you to either call or mail kundservice@stagepool.com - so that they can go through your profile and see if any adjustments are required! :)
Warm regards,
/StagePool Team
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