There was a clear problem on Resurs Bank end, but the support kept blaming my bank, or the Norwegian bank accounts - I kept giving proof of them wrong, but they just could not admit it. I tried everyt... See more
Company replied
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See what reviewers are saying
Most time, I have the money to buy what I need but with Resurs Bank, it makes life easier to spend the money on something more important while there is a delay in paying back to Resurs. I think 30 day... See more
My local car dealership uses Resurs Bank if you want to pay in monthly installments. What they DONT tell you is that you have to have a job(!) to apply for it. I recive my permanent disability insuran... See more
Company replied
Very polite and professoonal customer service. Resurs provided much better conditions for our combined loans with all at one place(1 factura) which makes it way easier to manage.
Company replied
Company details
Written by the company
Resurs er en ledende nordisk bank med en enkel filosofi: Vi ønsker å skape balanse i folks hverdagsøkonomi. Se gjerne vår FAQ hvor du finner svar på ofte stilte spørsmål: www.resursbank.no/kundeservice
Contact info
Havnelageret, Langkaia 1, 0150, Oslo, Norway
- +47 22 56 37 33
- kundetjeneste@resursbank.no
- www.resursbank.no
3.3
Average
687 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Super super
15 August 2026
Unprompted review
Reply from Resurs Norge
Hei!
Takk for den flotte tilbakemeldingen.
Det er veldig hyggelig å høre at du er så fornøyd. Din positive tilbakemelding betyr mye for oss, og vi setter stor pris på at du tok deg tid til å dele den.
Ønsker deg en fortsatt fin dag.
Vennlig hilsen Resurs / Christina
Resurs bank is a trap with fines and…
Resurs bank is a trap with fines and fees. Never again!
12 August 2026
Reply from Resurs Norge
Hello Ahmet,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. At Resurs, we strive to provide clear information about fees, terms, and payment options so our customers can make informed decisions. We appreciate you taking the time to share your experience, and we will take your comments into consideration as we continue to improve our services.
Kind regards Anna, Resurs.
Reply from Resurs Norge
Hello Giampiero!
Thank you for your review.
We're delighted to hear that you are happy with our financing services and that you've had a positive experience. Your feedback means a lot to us.
Thank you for choosing Resurs!
Kind regards Anna, Resurs.
Reply from Resurs Norge
Hello!
Thank you for your kind review. We are delighted to hear that you are satisfied with our service.
You are always welcome to contact us again if you need any assistance in the future. We truly appreciate that you took the time to share your experience and leave a review.
Have a wonderful day!
Kind regards,
Resurs
Cornelia
Support are liars
There was a clear problem on Resurs Bank end, but the support kept blaming my bank, or the Norwegian bank accounts - I kept giving proof of them wrong, but they just could not admit it. I tried everything, app, browser, sent screenshots, but nothing, and they were very unhelpful and borderline rude. At some point the glitch on the system stopped and everything worked as intended - the whole interaction with support was a waste of time, and they kept lying to my face.
30 March 2026
Unprompted review
Reply from Resurs Norge
Hi, and thank you for your feedback.
We’re sorry to hear that you feel our representatives have been dishonest. This is certainly not feedback we take lightly, and we’re sorry that this has been your experience.
If there is anything specific you would like us to review, or if you feel that our communication with you has fallen short, we would be more than happy to look into the matter to understand what happened and why.
You are very welcome to contact us at need.help@resurs.no, and we will get back to you as soon as we can.
Wishing you a great day.
Kind regards, Resurs / Minna
Absolutley WORTHLESS customer support…
Absolutley WORTHLESS customer support with no intention of helping you what so ever in any way shape or form.
Stay away from this bank if possible.
16 January 2026
Unprompted review
Reply from Resurs Norge
Hi Aleksander! We are sorry to hear about your experience and regret that we did not meet your expectations. This is certainly not the level of service we aim to provide. Your feedback is important to us, and we would appreciate the opportunity to look into this matter and assist you properly. Please contact us via our email need.help@resursbank.no so we can review your case and work toward a solution. Thank you for taking the time to share your experience. Have a nice day! Kind regards Resurs / Alicia
Great bank for my needs.
I continue being satisfied with the service rendered by Resursbank. Never had any complaints. I wrote my first review in 2022.
11 November 2025
Unprompted review
Reply from Resurs Norge
Hi Kristin,
We are absolutely delighted to hear that you remain satisfied with Resurs. We truly appreciate that you took the time to share your experience with us.
Have a nice day!
Kind regards,
Resurs / Minna
Superrrr,great
8 October 2025
Unprompted review
Reply from Resurs Norge
Hi Natasa,
We are glad to hear that you are satisfied with our service. Thank you for taking the time to leave a 5-star review, your feedback is greatly appreciated.
Wishing you a nice day!
Kind regards,
Resurs / Minna
Perfect ....
1 August 2025
Unprompted review
Reply from Resurs Norge
Hej, Tack för din fina recension. Vänliga hälsningar Resurs / Elena
Avoid at all!!
Avoid at all!!! The worst bank I've ever used in my life. They charge the fees for everything they can!!!
15 May 2025
Unprompted review
Reply from Resurs Norge
Hi Lukasz
Thank you for your feedback.
Any fees and interest that may apply must be stated in your agreement. If you send an email to need.help@resursbank.no, we can look into your case.
Have a nice day!
Kind regards
Resurs / Christina
Very Poor support!
The customer e-mail support is not working.
This is not a serious bank
Stay away!
3 March 2025
Unprompted review
Reply from Resurs Norge
Hi, thanks for your feedback.
Our email address should work if you use kundetjenste@resursbank.no for contact with our customer service. Sometimes it may be that we do not have verified information from you as a customer, it can also be a matter that we cannot handle by email. Then you get a message that we do not have information or information about bank secrecy.
If you have more questions about this, you are welcome to contact our customer service on 22 56 37 33.
Have a nice day!
Kind regards, Resurs / Minna
Cant even apply if i dont have a job but disability instead
My local car dealership uses Resurs Bank if you want to pay in monthly installments. What they DONT tell you is that you have to have a job(!) to apply for it. I recive my permanent disability insurance each month (100% Ung Uføretrygd) but im unable to even apply as any application first asks me if im employed, i choose no, then they ask me "since what year i have been at my job!? I can not skip this section and cant even send in an application. I do have money to pay but i dont have 8,000.kr to pay in one setting for fixing my car. Same with trying to get a glasses account. (Brillekonto) It feels like discrimination because i do not have a job and are unable to get a job.
24 March 2025
Unprompted review
Reply from Resurs Norge
Hei Bente
Takk for tilbakemeldingen
Jeg beklager at det ikke har vært mulig å søke fordi du ikke kan jobbe. Hvis du har mulighet til å kontakte oss på telefon 22 56 37 33, så kan vi se om vi kan sende en søknad herfra til deg.
Ha en fin dag!
Med vennlig hilsen Resurs / Christina
Recommend
the process of applying for a loan was very quick and easy, the processing time was also good, even though I had a very good scoring in many banks and was described as "green" I was refused a loan. Resurs "immediately" gave consent. I recommend
19 March 2025
Unprompted review
Reply from Resurs Norge
Hi Adam!
It's great to hear that we've been able to help and that the process has been simple and smooth. If you have any questions, you are always welcome to contact our customer service.
We humbly thank you for your warm review that you have left here with us.
Have a nice day!
Kind regards, Resurs / Minna
rude, unhelpful, and incompetent customer service
I am extremely disappointed with the customer service at this bank. Every attempt to contact them has been a complete waste of time—rude, unhelpful, and seemingly incompetent at addressing even the simplest issues. This experience has been frustrating enough that I've decided to close my card and will never use this bank again. I would not recommend this bank to anyone who values their time or needs reliable support. In contrast, the Swedish Resurs Bank is much better at addressing customer issues.
1 November 2024
Unprompted review
Reply from Resurs Norge
Hi Tanya! Thank you for your feedback. How sad to hear that your experience with us turned out to be bad. You can send us an email at needhelp@resurs.no and we can take a closer look at what happened. Have a nice day! Kind Regards Resource / Christina
Reply from Resurs Norge
Hi!
I am glad that you are satisfied with your experience with us.
Thank you for taking the time to leave a review. Have a nice day! Best Regards Resurs / Christina
After one year payment of a…
After one year downpayment of a komplettflex loan. The actual subtraction from the loan was 300kr out of 8000kr I had paid. This is by far the worst decision I have made financially.
30 September 2024
Unprompted review
Reply from Resurs Norge
Hi Mustafa!
Thank you for your feedback!
I am sorry that you are not satisfied with your plan with us today. Unfortunately, I can't see anything here, but if you'd like me to take a look at it, please contact us at need.help@resurs.no and we'll get back to you.
Have a nice day!
Kind regards, Resurs / Minna
Customer review
Very polite and professoonal customer service. Resurs provided much better conditions for our combined loans with all at one place(1 factura) which makes it way easier to manage.
1 August 2024
Unprompted review
Reply from Resurs Norge
Hi!
We are glad to hear that we have been able to help. That's exactly what we always want to be able to do.
I hope this will benefit you in the future and I'm glad to hear that you are happy with your experience with us.
Thank you for taking the time to leave a review.
Have a great day!
Kind regards, Resurs / Minna
The worst bank I have ever experienced
The worst bank I have ever experienced. You would regret soon or later with this bank
22 July 2024
Unprompted review
Reply from Resurs Norge
Hi Sarbast! I'm sorry to hear about your experience with us at Resurs and of course very sorry that this is how you feel. I hope your case was resolved otherwise if you want us to look a little closer, you are welcome to email Help@resurs.no so we can take a look at your case. Have a nice day! With kind regards, Resurs/Elina
Just stay away from this bank…
Just stay away from this bank if you wish to avoid further suffering.
4 June 2024
Unprompted review
Reply from Resurs Norge
Hi Abbas! I'm sorry to hear that you're not satisfied with your experience with us at Resurs. If there is anything you would like us to look at, please email need.help@resurs.no and we will get back to you. Have a nice day! Kind regards, Resurs / Minna
Most confusing site I've ever seen
Most confusing site I've ever seen. No type of e-faktura was ever sent to me. The way things are worded is absurd. Still can't figure it out. I know I've paid in full but it doesn't show it anywhere. Never had this problem before paying a bill before.
23 April 2024
Unprompted review
Reply from Resurs Norge
Hi George! Thanks for your feedback! We're sorry to hear that you're feeling confused after paying your invoice, that's not how we want it to be. Please feel free to send an email to need.help@resurs.no and we can look into it. Have a nice day! Kind regards, Resurs / Minna
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