The products were shipped within a few days. Have previously used tape hair extensions and clip-ins. Can recommend. I only wish they had more colours to chose from and that the information videos were... See more
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Hair is our passion! Since foundation in 2007, we at Rapunzel of Sweden have helped hundreds of thousands of customers worldwide achieve the dream of perfect locks. Always with passion, service and quality in mind. Our mission is to give every customer the best hair experience and help you fulfill the dream of longer and thicker hair. We gratefully accept your constructive feedback, so that we can improve the experience for all our customers. For more information about our products, visit our website!
Sweden
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Fast delivery, good quality hair, had my previous hair tape extensions for over a year!
Fast delivery and the hair looked great. However, the hair became frizzy and lost its shine after the first use. I had to look for instructions to keep it looking good. There were no instructions in the shipment.
Good quality of products. Didn't test any of the curl/straighten iron but everything else is so far best i can order online in Norway/Sweden
Quick delivery, very nice hair piece but too expensive. other stores out significantly pricy. Still enjoy the product but not really affordable.
Reply from Rapunzel of Sweden
I appreciate Rapunzel because they have high quality products.
Reply from Rapunzel of Sweden
Arrived damaged, box was crumpled ~ two of the 3 clips had been snapped and had fallen off the hairpiece. The hair quality is fabulous but the attachment is very flimsy plastic fine clips.
I got in touch via Instagram , told to email. Emailed & nothing back as yet. It was very expensive for what it is. Still hope to hear from them soon. 🤞🏼
Reply from Rapunzel of Sweden
I ordered 2 things and nothing came because it was out of stock
Reply from Rapunzel of Sweden
Reply from Rapunzel of Sweden
I bought samples but the colour I need in Clip ins « Dark Ashy Highlight» is sold out and you can only buy it in one length and only in medium volume. Lacks variation…
Reply from Rapunzel of Sweden
The products were shipped within a few days. Have previously used tape hair extensions and clip-ins. Can recommend. I only wish they had more colours to chose from and that the information videos were not so «quick». Difficult to see how to do things.
Reply from Rapunzel of Sweden
Reply from Rapunzel of Sweden
Great service! My welcome discount wasn’t working, but they quickly provided me with another code and it actually gave me an even bigger discount. Very happy with the service
Reply from Rapunzel of Sweden
Fabulous product: great quality and fast delivery service. Finally I can wear extensions with my thin hair
Reply from Rapunzel of Sweden
The real hair medium volume 50cm clip ins are really high quality, the hair is very healthy and soft even after washing and blends in with the hair nicely. I recommend you use their sample hairs before purchasing because after you take the hair out of the box you can no longer return it so it’s a good idea to be very sure the colour matches your own hair correctly. Highly recommend!
Reply from Rapunzel of Sweden
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