RxSport Reviews 

16,680
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally smooth online ordering process, highly competitive pricing across major designer brands, and the outstanding quality of the delivered products. Many people also appreciate the remarkably fast shipping times alongside the incredibly helpful customer support team when seeking professional advice. However, some customers also noted occasional problems with delivery delays or packages not arriving on time. A few reviewers experienced frustrating order cancellations due to website errors or received incorrect items that required returns. People occasionally mentioned difficulties regarding incorrect sizing choices or communication challenges when sorting out replacements.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items arrive quickly, match their... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

Users describe positive interactions with service, highlighting quick responses, helpful support for complex... See more

Order

Consumers find order to be positive, highlighting that the online process is straightforward and easy to... See more

Price

People report positive experiences with price, frequently highlighting competitive rates that are much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had great service from Rx Sport, time and time again, as my prescription has changed. One frame with updated varifocal, photochromic and plain lenses - they've enabled me to run, cycle and ski... See more

Rated 5 out of 5 stars

Excellent. Just great service start to finish. The service really shines though when you have an issue to resolve, I had a small defect in my product but the team, HUMAN team, responded promptly and t... See more

Rated 5 out of 5 stars

First time I used RxSport and overall it was a good experience. I managed to buy sunglasses for 65 pounds less than what i found on the high street and on Ray-Ban's official website. There was a delay... See more

Rated 5 out of 5 stars

Ordered set of inserts that arrived very quickly but then realised the optician - not RX - had got the prescription wrong. RX didn't hesitate to say send them back for replacement once prescription wa... See more



Company details

  1. Sunglasses Store
  2. also in
  3. Glasses Store

Written by the company

Experts in sports eyewear, RxSport offer impartial advice to maximise your sporting vision. We specialise in prescription eyewear, but also offer a wide range of off-the-shelf sunglasses, goggles and ski helmets. We have partnerships with all the leading brands, including Oakley, Ray-Ban, Rudy Project, Smith and Bolle.

Why RxSport?

Written by the company

Official Products
Free Delivery & Returns
Excellent Prices
5 Star Service

Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(16,680)

761 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'll be back!

Good range of products at very competitive prices. Good communication with speedy delivery. A1+ First time using RXSport, sure to shop again.

12 October 2026
Rated 5 out of 5 stars

Excellent service

The service as always from RXSport is excellent. Easy to order online, very quick to reply to any questions. Within 2 weeks the product was delivered. I will continue to use RXSport in the future. 100%.

22 September 2026
Rated 5 out of 5 stars

RX Sport - amazing service

RX Sport went way beyond what anyone could reasonably expect. It started with me needing new prescription inserts for my goggles, and they advised me to send them in by post in order to make the right assessment. Well, they did this, and then kept them safe until I purchased the recommended inserts online. Dior helped me so much and remained patient because this whole thing took almost 6 months from the start - only because I am so slow to do anything.
It is simple - I wouldn't recommend anyone else for this kind of service.
Thanks again to Dior for all the help and support.

4 October 2026
Rated 5 out of 5 stars

Excellent, human, service

Excellent. Just great service start to finish. The service really shines though when you have an issue to resolve, I had a small defect in my product but the team, HUMAN team, responded promptly and took decisive action, really made me feel looked after and very swiftly a handover with a courier was arranged. Will be buying from again for sure

6 October 2026
Rated 5 out of 5 stars

Buying new ski helmets for myself and…

Buying new ski helmets for myself and my son. I selected the wrong sizing for him and model wrong for me. The team were excellent with further advice and arrange a return and re order. Would certainly look to use again

20 September 2026

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