Qogita Reviews 

very fast and safe delivery . great delivery with perfect packing with out any damage .

Great Cooperation and Best Products and prices

Ordering process was very simple. Received timely updates about order and it was delivered very quickly.
Support team is really good, reached out to me afterwards to provide suggestions and take feedback.

Fast delivery, great product range and amazing customer service! Will definitely order again :)

Good service

We have been using Qogita for our business and the experience has been nothing short of a nightmare. A parcel from Order 4P8Y3JN was never delivered, and instead of resolving the issue quickly, we have been pushed around for weeks with zero result.

This is the 4th time a claim has been closed without resolution. We were asked to provide photos and evidence for a package that was NEVER delivered in the first place — how are we supposed to photograph something we never received? On top of that, the claims portal doesn't even show the item on the list, making it impossible to submit a claim through their own system.

We have spoken to multiple agents — Maggie, Dana, Elisio — and every single one either closed the case, redirected us, or asked us to start over. Their own website chatbot told us to handle it manually, and even that led nowhere.

We are a business that depends on reliable suppliers. These repeated failures are costing us sales, customers, and money. If you are considering using Qogita, be aware that when things go wrong, their customer service is slow, dismissive, and completely ineffective.

We are still waiting for a refund. Absolutely unacceptable.

Wonderful cooperation, high-quality item, and fast delivery.

There was a wrong item in my order and I wanted to cancel it after 10 mins. The bot said cancellation is not possible. Wtf? This is a joke right? 14 days return policy applied here. My order hasn't been processed either. I am tryint to cancel. Please cancel. There is no one to contact, just a stupid bot!

Tras realizar un pedido de 200 perfumes me doy cuenta gracias a la reclamación de un cliente que algunos de los perfumes suministrados 22 que hayamos podido localizar carecen de sello de autenticidad y QR y otros son evidentes falsificaciones.

Esta es la reclamación final realizada el 24/05, a la espera de contestación y solución.

Return Request for Counterfeit Products

Good afternoon,

After confirming the lack of authenticity in two different items, we decided to inspect all the stock purchased through your platform.

The evidence is clear: missing holographic seals, defects in the packaging, and alcoholic fragrances that make no sense.

We would like to resolve this matter properly and without having to resort to legal action, because I purchased through your platform precisely because you guaranteed the authenticity of the products sold by your suppliers as 100% original. I was also assured that you personally visited the warehouses, etc. However, it has now become clear that suppliers are selling counterfeit products through your platform.

This is the list of counterfeit products, or products that lack an authenticity seal:

ORDER ---- SUPPLIER ---- GTIN ---- QUANTITY

Q3V9L22 ---- 74Z197 ---- 6291100131617 ---- 6
Q3V9L22 ---- ZLX773 ---- 6294015109313 ---- 3
Q3V9L22 ---- ZLX773 ---- 6295124024832 ---- 2
Q3V9L22 ---- ZLX773 ---- 6291106813838 ---- 2
Q3V9L22 ---- ZLX773 ---- 0614514331026 ---- 2
Q3V9L22 ---- ZL814G ---- 6295124024290 ---- 3

I ask you to treat this matter with the utmost seriousness and professionalism, because I will only accept the return of the goods and the refund to my account of the money paid for these counterfeit products.

I await your response.

Kind regards,

Everything ok with my first order. All products received were genuine. The only that have to say is that prices quickly change.

Stay away from this company! They give you false promises that you can get all the documents you need to get ungated for Marketplaces. They do not accept returns and you are left with hundreds of pounds worth of stock that you can't sell and can't return.

DECEPTIVE BUSINESS PRACTICES! A Death Sentence for Your Seller Account

Do NOT trust Qogita with your capital or your business reputation. We sourced 350+ units from them last month, and their total lack of accountability has put our entire operation at risk.

They operate like a middleman with zero control over their supply chain. When our marketplace demanded mandatory invoice verification, Qogita turned into a ghost company. For over 30 days, they have actively dodged our requests, providing nothing but pathetic, evasive excuses.

The wholesaler points the finger at Qogita, and Qogita hides behind rigid "no return" policies while refusing to facilitate a single professional communication to resolve the documentation crisis. This isn't just bad service; it is a reckless disregard for their clients' survival. They take your money, leave you with unverifiable stock, and abandon you when the marketplace flags the inventory.

Final Warning to Sellers: If you value your account health and your money, stay far away from this company. They are not a partner; they are a liability.

Fast and reliable Delivery and great customer service too

The order be in time. Some items they don’t was available but they return the money. Good experience. Thank you

It would be ZERO stars from me. Hassled to do my first order with them saying how good they are and always available for help. Turns out thats not true. Done my first order and unable to re-sell £800 worth of products because they can't provide the correct documents or invoices. Every invoice I got from got rejected. Now stuck with all products and they won't refund them. Terrible so far and very sceptical to order again from them. Be careful.

fast, trusted, reliable, clear.

When I first signed up for this company they would email and call me harassing me to make my first order on the platform. I finally did & ordered a few boxes. it was okay and then I ran into an issue with a supplier not providing the right export documents. Contacted the customer service straight away and they provided minimal to no help now the shipment has been returned back to the supplier. After being shipped out 5 days later & spending 4 days sitting in DHL office. They have not refunded me and they’re taking weeks to sort out an issue that could be solved in 1 day. Customer service is very very poor and it’s a risk if you’ll get your stock in the stated time frame. My main issue is that this is inconsistent and if your a business that relies on this platform you will lose ALOT of money from sales at any given time.
customer service should be prioritied as number 1 and it’s something they lack massively.
you don’t have contact with the manufacturers either and it seems they don’t either, so when issues arise it can take months to solve and put you in Financial ruin as a business. Order from them at your own risk & if you don’t need your products in a timely manner.
Update: No discount code was offered, no reply on emails when i asked why my 2nd order was delayed, they took no responsibility and the 10 days delivery stated on their website is FALSE. I would not bother ordering from this website, you'll get it quicker on any other website. Definetely the worse customer service I've ever recieved from a company and I wont be using my hard earned money on Qogita, you shouldnt too.

I LIKE TO BY WITH YOU GUYS BECAUSE OF THE QUICKLY CHIPPEMENT

Perfect partner
Good price, Quick delivery. Suggestied