Promo Direct is an amazing company for fulfilling your promotional needs! Diana has been our Account Rep for the several years that we have been ordering through PD, and she is absolutely amazing! She... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Highly recommend! Products were as described, and very nice! Pricing very competitive. Had small issue with a shipping mishap, but this was taken care of very quickly and satisfactorily with Tamara’s... See more
Company replied
Exceptional customer service! Rose has always been wonderful to work with. She finds items that aren't shown in the catalog, she responds quickly and makes me feel like we are her most important custo... See more
Company replied
The promotional product advisor, Mr. Mulani, was so helpful in finding unique, a higher quality, and the right amount to fit our budget. The products came much quicker than expected and there were no... See more
Company replied
Company details
- Promotional Item Store
- Business to Business Service
- Corporate Gift Supplier
- Custom T-Shirt Store
- Media and Marketing Agency
- Promotional Products Supplier
Written by the company
Promo Direct provides more than just quality Promotional Products, with thousands of satisfied customers and tremendous buying power. We keep our overhead low and buy at high volume for deep discounts on hundreds of top quality, brand name promotional products.
Written by the company
Promo Direct - Promotional Products!
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Contact info
931 American Pacific Dr. Suite 100, 89014, Henderson, United States
- 1-800-748-6150
- info@promodirect.com
- www.promodirect.com
20% Off Sitewide Today!
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products/infinite variety/good…
Great products/infinite variety/good pricing/efficient ordering!!! It's ALL good!!
13 August 2026
Christopher Nadar is among the best…
Christopher Nadar is among the best representatives I have ever worked with. Highly recommended!
3 September 2026
Unprompted review
The product is great
The product is great! We had a problem with UPS, they did not call me to meet them at the storage unit and unloaded 40 cases behind the storage facility office, which I had to load in my vehicle and take to the storage unit to unload (2 trips).
12 August 2026
Everything was processed in scheduled…
Everything was processed in scheduled time and was delivered on time. Good service.
14 July 2026
Our order was fast, accurate, and quality!
Our order was fast, perfectly accurate, and quality! We ordered pens and alligator clips for a banquet event...and they were a hit! THANK YOU so much!
7 August 2026
My customer service rep Marshal was…
My customer service rep Marshal was phenomenal. This is why we came back to reorder.
11 August 2026
I will order again for sure!
The Golf Shoe bags we ordered far surpassed our expectations. Also the customer service was amazing!
10 August 2026
Great customer service!
11 August 2026
Last minute order and needed them…
Last minute order and needed them quick! Shirts, Pens where here in time for our Function. Thank you Sean, Team and PromoDirect!!
3 August 2026
These pens are perfect!
These pens are great, and the craftsmanship to put our name on them is perfect. That's why this is the third time we've ordered the very same pens. No reason to look anywhere else when everyone already loves them.
7 August 2026
Highly recommend!
Highly recommend! Products were as described, and very nice! Pricing very competitive. Had small issue with a shipping mishap, but this was taken care of very quickly and satisfactorily with Tamara’s help.
31 July 2026
Reply from www.PromoDirect.com
Thank you for the wonderful recommendation! We're delighted to hear you were pleased with the products and pricing. We're also glad Tamara was able to quickly resolve the shipping issue and ensure everything was taken care of to your satisfaction. We truly appreciate your business!
– The Team Promo Direct
Customer service was very politeand…
Customer service was very politeand knowledgeable. The products were awesome !
5 August 2026
Reply from www.PromoDirect.com
Thank you for your kind feedback! We are thrilled to hear you had a great experience with our polite and knowledgeable customer service team and that you loved the products. We truly appreciate your support and look forward to serving you again!
– The Team Promo Direct
My rep Christopher was great
My rep Christopher was great, informative, prompt, and helpful. Our products look good and are what we wanted.
12 August 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for the wonderful feedback! We are glad Christopher provided informative, prompt, and helpful service throughout your experience. It's great to hear your products turned out just as you wanted. We'll be sure to share your kind words with Christopher!
– The Team Promo Direct
Reply from www.PromoDirect.com
Thank you for your kind review! We are happy to hear you had a great experience with our customer service and were pleased with our pricing. We truly appreciate your business and look forward to serving you again!
– The Team Promo Direct
Quality products and great customer…
Quality products and great customer service! Our representative, Christopher Nadar is really excellent in fulfilling all of our orders.
20 August 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for your continued trust in Promo Direct! We are thrilled to hear you're pleased with the quality of our products and service. It's especially wonderful to know Christopher consistently does an excellent job fulfilling your orders. We'll be sure to pass along your kind words!
– The Team Promo Direct
Excellent communication
Excellent communication. Fast shipping. Quality products. Marshall was a very helpful customer liason. Will definitely do business again.
13 August 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for the great review! We are delighted to hear you were pleased with our communication, fast shipping, and product quality. We're also glad Marshall provided such helpful customer service. We truly appreciate your support and look forward to doing business with you again!
– The Team Promo Direct
Great experience!
It's been lovely working with Manish. I've used Promo Direct 3 times so far, and I've been very happy with the service and products. Our items arrive on time, every time. Thank you Promo Direct for partnering with us on the branded items and making sure they got to their intended destination on time, and without issue.
10 August 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for your continued trust in Promo Direct! We are thrilled to hear that Manish has consistently provided a great experience and that your orders have arrived on time and without issue.
We truly appreciate your repeat business and will be sure to share your kind words with Manish.
We look forward to helping with your next project!
– The Team Promo Direct
Exemplary Service
From start to finish Chris was quick to respond and answer any questions I had. He was attentive in finding out what items would best suit our event. Upon ordering he was very communicative and quickly let me know of any changes or updates that were needed. Although my order was a rush, he made sure everything got here on time and then followed up to make sure we liked our products.
12 August 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for the wonderful review! We are delighted to hear that Chris provided attentive, responsive service from start to finish and helped you find the right items for your event.
We are especially glad everything arrived on time despite the rush. We will be sure to share your kind words with Chris, and we truly appreciate you choosing Promo Direct!
– The Team Promo Direct
Promo Direct is fantastic
Promo Direct is fantastic. I ordered 300 pens with my company info imprinted on them, had a proof right away, shipped the next day and arrived within a couple days. Excellent customer service, product, quality, pricing and communication.
27 July 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for the fantastic review! We are thrilled to hear your pens were produced and delivered so quickly and that you were pleased with the quality, pricing, communication, and service throughout the process. We truly appreciate your business and look forward to helping with your next order!
– The Team Promo Direct
This was my first time using Promo…
This was my first time using Promo Direct and it will not be the last. Tremendous product and delivery time, customer service was amazing. Highly recommend
27 July 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for choosing Promo Direct for your first order! We're delighted to hear you had a great experience with the product, delivery time, and customer service. We truly appreciate your recommendation and look forward to working with you again!
– The Team Promo Direct
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