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Lån & Spar Bank A/S  Reviews 

5,664
•
TrustScore 4.5 out of 5

4.7

Bank
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Rated 5 out of 5 stars

We found at lan og spar all the help that we never found in other banks. More than anything is the person to person help, and the trust we can put in our advisor N****. That is unbeatable, especially... See more

Rated 5 out of 5 stars

I had a very positive experience with Lån & Spar Bank. The staff were friendly, professional, and always quick to respond to my questions. They took the time to explain everything clearly and made the... See more

Rated 5 out of 5 stars

The company did quite well everything, the reason for not more stars is because I think a bank should be able to provide more interest rate so the customer keeps him money in, considering money is los... See more

Rated 5 out of 5 stars

Great bank, very homely, personal and even cares about your morals. Can't believe I have an actual human rådgiver/adviser in this day and age.

Company details

  1. Bank

Written by the company

Lån & Spar er en dansk bank, hvor du kan få finansiel rådgivning, serviceydelser og bankprodukter som lån, kreditter og konti. Banken er ejet af over 50 forskellige fagforeninger og organisationer.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,664)

1,382 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor support quality

The support quality is very poor. Every time I try to send a message and ask a question, it becomes a nightmare for me.
Currently, I'm transferring all my accounts to a new bank, and it's a painful process too. I am looking forward to completing the transfer as soon as possible.

19 August 2026
Unprompted review
Lån & Spar Bank A/S logo

Reply from Lån & Spar Bank A/S

Hi Mojtaba
I am sorry to hear that. If you would like to tell us a bit more about your experience please contact us at trustpilot@lsb.dk so we can improve our support quality moving forward

Best regards
Morten
Lån & Spar

Rated 5 out of 5 stars

Awesome people

We found at lan og spar all the help that we never found in other banks. More than anything is the person to person help, and the trust we can put in our advisor N****. That is unbeatable, especially as non Danish speaker we have always been treated with respect

31 July 2026
Rated 5 out of 5 stars

Amazing service

Amazing attention from all the employes I have the possibility to talk or ask questions, they always take the time to answer the questions and even though you cannot understand anything, they will try to explain it to you in the most simple way.
Compared with other banks I have experienced in Denmark, this was the best, super expat-friendly.

18 June 2026
Rated 5 out of 5 stars

Excellent service and professional advice

I had a very positive experience with Lån & Spar Bank. The staff were friendly, professional, and always quick to respond to my questions. They took the time to explain everything clearly and made the whole process easy and stress-free. I highly recommend them to anyone looking for reliable and professional banking services

23 June 2026
Rated 1 out of 5 stars

So much for "reply within 24 hours"

So much for "reply within 24 hours", it has been 18 days for 1 inquiry, and 3 since a request for setting up a meeting, both with no response at all.
This "service" hardly inspires confidence in having an account with this bank.

8 May 2026
Unprompted review
Lån & Spar Bank A/S logo

Reply from Lån & Spar Bank A/S

Hi Reinier

That is not acceptable at all. Please send your contact info (name, adress and mobile) to trustpilot@lsb.dk and I will have somone contact you asap

Best regards
Morten
Lån & Spar

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