I've recently been assisted by Roy in obtaining a mortgage and I could not be more grateful for his assistance to date. I wasn't hopeful anything would be available for me, but Roy found me a grea... See more
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Company details
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London & Country (L&C) is the UK's largest fee free mortgage broker & adviser. Our entire mortgage advice service is fee free with no hidden costs or surprises. Call & compare 1000s of rates from over 90 lenders. Open 7 days a week, including until 8pm Monday to Thursday.
Contact info
Unit 26 (2.06), Newark Works, 2 Foundry Lane, BA2 3GZ, Bath, United Kingdom
- 0800 953 0304
- www.landc.co.uk
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Replied to 95% of negative reviews
Typically replies within 24 hours
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Great service
Great service, very supportive and we got a good deal with out mortgage application. I strongly recommend them
Client manager Chris was exceptional
Our client manager Chris was exceptional. Knowledgable, empathetic and efficient. No stress involved and remortgage sorted within two phonecalls.
Excellent service from start to finish.
Excellent service from start to finish.
Kriska was amazing.
Great experience from start to finish…
Great experience from start to finish have used twice now and would continue to do so
We used Ellen to help with our first…
We used Ellen to help with our first mortgage, great communication from day one, regularly stepped in to check in. Found a very good package that suited both our finances and circumstances. Would highly recommend!
Staff who know what they are doing.
The case worker and broker are friendly…
The case worker and broker are friendly and timely in their communication
Highly Recommend
Everything was clear and professional from the outset. I was kept informed throughout and given clear options. I would highly recommend.
Very good customer service and dealt…
Very good customer service and dealt with friendly, helpful staff
From start to finish Jordan was amazing.
Been using L&C for quite some time and…
Been using L&C for quite some time and especially Hassan which I found to be very helpful quick at responding and has great knowledge
Lost the house
Despite repeated requests fir my case to be habdkes and confirmation of a mortgage deal, I was kept waiting and waiting, until the house I wanted was sold to someone else. Completely incompetent
Reply from L&C Mortgages
Avoid.
Used a 3rd party conveyancer who took a long time to process so we ended up on a varialble rate which cost us £700. When we complained L&C's "complaints team" told us it was our fault. Would not recommend.
Reply from L&C Mortgages
Amazing Service from Brendan
I had a great experience with L&C, especially my mortgage advisor, Brendan. He was professional, efficient, and genuinely lovely to deal with throughout the whole process. He explained everything clearly, made sure I understood my options, and was always happy to answer any questions I had. His support made what could have been a stressful experience feel straightforward and manageable.
I would definitely recommend using L&C, particularly if you get an advisor like Brendan.
The only feedback I’d give isn’t about Brendan at all, as he was excellent. The only downside was receiving quite a few calls from other members of the team about additional products like home insurance and life insurance. I completely understand these services are offered as part of the process and can be helpful, but the number of calls did feel a little excessive at times.
Overall, a really positive experience, and Brendan was outstanding. Thank you!
Mortgage application- Ismail
honestly cannot recommend Ismail highly enough. Buying my first home has been one of the most stressful experiences I've ever gone through, especially as I was navigating the entire process on my own. At times it felt overwhelming, and there were so many things I didn't understand. As I kept saying throughout the process, *I'm just a girl trying to buy her first home!* But Ismail was absolutely outstanding from start to finish.
He was incredibly patient, kind, and reassuring, and never once made me feel like any of my questions were too small or too silly. No matter how many times I asked for clarification, he took the time to explain everything clearly and made sure I felt comfortable with every decision.
He truly went above and beyond to secure me the best mortgage deal possible and worked incredibly hard to find me one of the lowest rates available for my circumstances. His communication was excellent throughout, always keeping me updated and making himself available whenever I needed advice or reassurance.
What really stood out was how much he genuinely cared. He wasn't just doing his job—he was invested in making sure I got the best possible outcome and felt supported throughout the entire journey.
I am so grateful for all of his hard work, dedication, and professionalism. I honestly don't think I could have got through this process without his help. If you're looking for a mortgage advisor who is knowledgeable, trustworthy, patient, and genuinely goes above and beyond for his clients, then Ismail is the person you want. Thank you so much for everything—you've made what could have been an incredibly daunting experience so much easier.
Umar Khaliq was shite
Umar Khaliq was shite. request for a change once they assigned him to you. very slow on uploading documents and very slow in responses. will not use their service again in the future. they try removing my review.
Always amazing
Always amazing. Reliable and free for customers. They have made the entire house buying and remortgaging process easy every time I have used them. The advisors are always knowledgeable and professional.
Hassan has been great to work with
Hassan has been great to work with. Very efficient and knowledgeable
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