My first Order arrived a littel late but was complete and everything was fine. The second order arrived but I only got 1 article out of 3. When I contacted customer service to ask about the 2 missing... See more
Company replied
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My first Order arrived a littel late but was complete and everything was fine. The second order arrived but I only got 1 article out of 3. When I contacted customer service to ask about the 2 missing... See more
Company replied
The shoes look amazing as fine as the original ones, the only thing I can complain about is that it lasts way to long delivering
arrived very quickly and in good condition good quality and very well processed so order if you want good clothes
Ordered canada goose jacket and today it came to croatia. Shiping was a bit long ( 1 month ) but the cuality of the jacket is the best so I dont mind.
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Order number 1714
Payed out over £50 worth of stuff back in may 26th , sent emails no response, please don’t fool for the same mistakes I’ve made by trusting these scammers, AVOID AT ALL COSTS , I’m now £50 of hard earned money down , I will be contacting my bank and reporting fraudulent activity , and don’t say in your answer that my order number doesn’t match your correspondence or accounts cause we all know that’s a complete lie
Order in May and never received my clothing. Numerous emails with no response.
Avoid at all cost the website is not to be trusted.
Reply from Luxury Drip
Ordered over a month ago and have still received nothing. Sent an email to them and have had no reply. Think this is a scam
Reply from Luxury Drip
Placed an order on the 27th May 26 and I've received nothing what a total shambles, not even and email nothing from them at all . And they've taken payment and no refund. Avoid
The reply ive just received is a total joke so not use this company unless you want to lose money.
Reply from Luxury Drip
I ordered a few items on the 15th May, i am still waiting and no response from customer service. Poor communication and i want my refund please. Order number is #1087.
Reply from Luxury Drip
Well I have seen it all now , I actually gave drip luxury A 1 star as you have to give something and can’t give a BIG FAT ZERO ! As they deserve !!
Stealing from actual working class people and then WOW have you read there answer ? They can’t even come up with anything original , every reply they have placed is actually the same !!!!!!
You are not a customer !
Your order number does not match any order placed
We have checked everything !!
WELL wHY NOT LOOK IN YOUR BANK ON THE 19 Th May And see MY Money of £35 !!!!!! And see if it was paid in by somebody else you have never heard of ?
And people pay you money for nothing fgs
You will be caught and when Trust pilot finally take a good look at you
YOU WILL BE BARRED !!!
My banks fraud team are coming for YOU !!
I will attach a picture of my original order if you would like to show people that you are a fraudulent Buisness.
Reply from Luxury Drip
Fraudulent as f*** paid on 19 th may !
Confirmed order & nothing since no tracking , no response , no replies
DO NOT SPEND YOUR MONEY WITH THESE THIEVES !!!!
Be warned
Reply from Luxury Drip
Avoid, Aviod AVIOD, order not arrived numerous emails no reply on emails as I said avoid
Reply from Luxury Drip
Order placed early May, no sign of my goods by mid June. I cannot get any answers, other than my parcel has been delivered to my home address. I have sent multiple emails and made phone calls and have had zero response other than the same tracking details that my parcel has been delivered! But not to me😡
Reply from Luxury Drip
Scam company haven’t received anything in 2 months and can’t be bothered to reply to emails.
Reply from Luxury Drip
My first Order arrived a littel late but was complete and everything was fine. The second order arrived but I only got 1 article out of 3. When I contacted customer service to ask about the 2 missing articles they convinced me that it is normal that they arrive a little later. About 3 weeks passed and guess what ... they didn't arrive. I contacted customer service two more times about it and didn't even get a reply. This is not how you should treat customers. Thanks for nothing.
Reply from Luxury Drip
DO NOT ORDER from these scammers!!! Ordered my items weeks ago and had nothing except the normal rubbish email then nothing at all!!
I have reported them to shopify also
Reply from Luxury Drip
SCAM !! don't buy from these people 50pound down for items to never turn up. This company needs to be investigated for fraud. We have contacted our bank and put a fraud claim in.
Reply from Luxury Drip
Sent several emails with no response.. 3 weeks and still no item … have contacted bank and started a fraud complaint
Your response is what you have put to everyone I have everything my card needs to submit a fraud claim. #1007 is my order number check your emails to which you have not responded.. My order was placed on 8th May 2026 there is NO tracking and if I could upload my email, messages I would so everyone could see
Reply from Luxury Drip
Dont order from here took my money no order can fake customer service email
Reply from Luxury Drip
Dont order from here. Paid 240 euro for nothing everytime i text with the owner or there coustomer service are they very unprofessional just saying its on its way i have waited for 2 months and nothing have happende, Cant belive it got 4.2 stars on trustpilot
The shoes look amazing as fine as the original ones, the only thing I can complain about is that it lasts way to long delivering
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