I was a little apprehensive if the quality was going to hold up having ordered online without seeing our Jack and Jill seats. I needn’t have worried as the quality is excellent - much better than e... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent quality. Head and shoulders above the products I saw elsewhere and reasonably priced. Delivery was easy, I was told I may have to assist with carrying the item into position but it wasn't ne... See more
Company replied
I have purchased twice from Jati and both times the quality of the product and the delivery have been excellent. The company keeps you informed of delivery dates/times etc and their drivers are helpfu... See more
Company replied
We bought 2 teak reclining loungers with side table earlier in the year to replace 2 that we'd had for 10 years and had got a lot of use out of (we passed these on to friends, so they're still being u... See more
Company replied
Company details
Written by the company
Jati is a leading manufacturer and supplier of sustainable teak garden furniture with over 30 years of experience. Our teak furniture is sustainably sourced from plantation-grown, SVLK-accredited teak (Tectona grandis). Expertly crafted to the highest spec using the finest materials, our teak outdoor furniture is built for long-lasting quality, style and comfort.
Contact info
Jati Ltd, Unit 7-8 Gateway Business Park, Station Approach Road, CR5 2AR, London, United Kingdom
- 020 8655 6243
- customer.care@jati.co.uk
- www.jati.co.uk
4.8
Excellent
76 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quality and deliver you would like and more
The product quality and that everything came fully assembled was great. The delivery was on time and soon after ordering, and the driver was very helpful in carrying the products to where they are being used.
6 July 2026
Unprompted review
Reply from Jati
Thank you for your lovely review Christopher.
We're delighted to hear you're so pleased with the quality of your furniture and that our delivery driver was helpful.
We really appreciate your review and hope you enjoy your furniture for many years to come!
Second set of recliner chairs
This is the second set of recliner chairs that I have purchased from these guys. Excellent value for money, good build quality and easy delivery process.
1 July 2026
Unprompted review
Reply from Jati
Thank you for your review and for choosing us again James!
We're delighted to hear you're pleased with the quality of your chairs and that you found the delivery process straightforward. We really appreciate your kind comments and hope you enjoy your chairs for many years to come.
Very pleased with the recliner garden…
Very pleased with the recliner garden chair - well-made, solid and comfortable. It matches our 2 Jati banana benches. Also bought a cushion to fit the chair.
9 July 2026
Unprompted review
Reply from Jati
Thank you for your lovely review Gill.
We're so pleased to hear that you are happy with the quality and comfort of your chairs and that they complement your existing furniture.
We hope you enjoy your furniture for many years to come!
Cannot recommend highly enough
I rang Jati to find out an estimated delivery date, for two teak garden chairs I was ordering as a gift. The chap I spoke to could not have been more helpful, and he was able to get the chairs delivered within 3 days. The chairs arrived by 9.30am and the driver called me to let me know. The chairs themselves are excellent quality, and I cannot recommend this company highly enough. The service I received was second to none, and a lot of other companies could learn a lot from these guys!
24 June 2026
Unprompted review
Reply from Jati
Thank you so much for your fantastic review Joanna!
We're delighted to hear that our team was able to help arrange delivery in time for your gift, and that everything arrived promptly. It's wonderful to know you're so pleased with the quality of the chairs.
Your kind words about our customer service and delivery team really mean a lot to us, and we'll be sure to pass on your feedback. Thank you for your recommendation - we hope the chairs are enjoyed for many years to come!
We bought from this company last year…
We bought from this company last year wanted another bench. They come fully assembled. And the product is of quality. Very easy to order , delivered when sated . A good company to deal with
3 June 2026
Unprompted review
Reply from Jati
Thank you for your review.
We're delighted that you returned to us to purchase another bench and that you're pleased with the quality of our products.
Thank you for your continued support. We hope you enjoy your new bench for many years to come!
Excellent product
Excellent product , delivered quickly in perfect condition, looks as described and fits on perfectly !
4 June 2026
Unprompted review
Reply from Jati
Thank you very much for your wonderful review, we're so pleased to hear you're happy with your new item!
Excellent garden teak table delivered…
Excellent garden teak table delivered on time
27 May 2026
Unprompted review
Reply from Jati
Thank you for your review Stephen!
We're delighted to hear that you're pleased with your teak garden table and that it arrived on time. We hope you enjoy it for many years to come.
Very pleased with both the product and service
Very pleased with both the product which is robust and well constructed and the service provided by Jati, communication was easy and booking delivery at our convenience was very prompt. The delivery chap was lovely, very helpful and cheery.
1 June 2026
Unprompted review
Reply from Jati
Thank you very much for your wonderful review!
We are so pleased to hear that you were happy with both the furniture and the service - and will be sure to pass your kind words along to our driver.
Gladstone 4 Seater Outdoor…
Purchased a Gladstone 4 Seater Outdoor Bench as a present to the school from the leavers in Year 13. Lovely solid bench with a nice engraved plaque. Delivered fully assembled with the plaque attached. No problems with delivery and the school very happy with it.
22 May 2026
Unprompted review
Reply from Jati
Thank you for your review.
We're delighted to hear that you were pleased with your Gladstone Bench. It's wonderful to know that the delivery went smoothly and that the school was so happy with the gift.
Thank you for choosing us, we hope the school gets lots of use out of their bench!
A well made bench and good purchase &…
A well made bench and good purchase & delivery experience. The delivery driver was particularly helpful in carrying it down to the bottom of the garden. I'd happily recommend Jati.
21 May 2026
Unprompted review
Reply from Jati
Thank you for your wonderful review!
We're delighted to hear that you are pleased with your bench and that you had a positive experience. It's especially nice to know that our delivery driver was helpful - we'll be sure to pass these comments on.
Thank you for your recommendation and for choosing Jati. We hope you enjoy your bench for many years to come.
Great teak garden chairs…fine quality
Great teak garden chairs…fine quality, good price, speedy delivery with excellent after care instructions. Would purchase from this company again.
15 May 2026
Unprompted review
Reply from Jati
Thank you for your wonderful review Polly!
We're delighted to hear that you are pleased with the quality, value and delivery.
Thank you for choosing us, we look forward to helping you again in the future and hope you enjoy your chairs for many years to come.
Great service from start to finish
Great service from start to finish. Ordering on the website was simple, it’s a lovely bench, really solid build, good quality and delivered on time.
12 May 2026
Unprompted review
Reply from Jati
Thank you for your wonderful review!
We're delighted to hear that you experienced great service. It's fantastic to know that you found our website easy to use and that you're so pleased with the quality and solid build of your bench.
Thank you for choosing us, and we hope you enjoy your bench for many years to come!
Great product well made solid bench
Great product well made solid bench, great price, and delivered on time with care
5 May 2026
Unprompted review
Reply from Jati
Thank you for your review Phil!
We're delighted to hear you're pleased with the quality of the bench, found it to be great value, and that it arrived on time.
We hope you enjoy your bench for many years to come.
Great service
Great service. The website is detailed, ordering was easy, communication was thorough, delivery was on time, and the product is excellent.
22 May 2026
Unprompted review
Reply from Jati
Thank you for your review John!
We're delighted to hear that you found our website informative, the ordering process straightforward, and our communication helpful throughout. It's great to know your delivery arrived on time and that you're pleased with the quality of the product.
We really appreciate your order and hope to welcome you again in the future.
From order to…
From order to delivery:perfect.Lovely,helpful driver and
my bench is superb.
15 May 2026
Unprompted review
Reply from Jati
Thank you for your wonderful feedback Leslie!
We're pleased to hear that everything went smoothly and that our driver was helpful - we'll be sure to pass on these comments to him.
We hope you enjoy your bench for many years to come.
Beautiful Teak Bench -
I ordered from Jati as i wanted a bench for my small garden that would arrive in one piece. And so it did- its a beautiful shape and came with the green cushion i ordered- really happy with it and delivered to my garden with no problems- Thank you
13 May 2026
Unprompted review
Reply from Jati
Thank you for your lovely review Francesca. We’re so pleased to hear that your bench arrived exactly as you hoped and that you’re happy with both the design and the cushion. It’s great to know the delivery to your garden went smoothly too.
We hope you enjoy relaxing on your new bench!
Brilliant company
This company were absolutely brilliant from start to finish and I would thoroughly recommend them. I made an enquiry about purchasing a parasol base and what delivery time would be to my area. I got a prompt response and ordered it there and then. They Confirmed delivery date and I got an email/message on the day of delivery and a time. It arrived on time and the driver was very helpful as to where I wanted it put. Brilliant service and I am hard to please.
18 May 2026
Unprompted review
Reply from Jati
Thank you so much for your fantastic review.
We’re delighted to hear that you were pleased with the service and that communication regarding your parasol base and delivery was helpful throughout. It’s great to know the delivery arrived on time and that the driver was able to assist with placing it exactly where you wanted.
Thank you again for choosing us!
Expensive but very high quality
Expensive but very high quality unit delivered with care.
12 May 2026
Unprompted review
Reply from Jati
Thank you for your review Brian. We’re delighted to hear you were happy with the quality of the product and the care taken throughout the delivery process.
Thank you for choosing us!
Delivery was excellent with good…
Delivery was excellent with good communications. Chairs are solid and appear well put together. Very good value. I guess the test will be how long they last, but a great start.
7 May 2026
Unprompted review
Reply from Jati
Thank you for your great review Tony! We're really pleased to hear that you are happy with the delivery service and communication, and that the chairs have made such a positive first impression.
Thanks again for choosing us, and we hope you continue to enjoy your chairs for many years to come!
Perfect
The benches are just what I hoped for and were delivered in great time. Thank you
30 April 2026
Unprompted review
Reply from Jati
Thank you for your lovely review Annette! We’re delighted to hear that the benches were just what you hoped for and that they arrived so quickly.
We hope you enjoy them for many years to come!
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