Interflora UK Reviews 

151,964
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,005 reviews, reviewers had a great experience with this company. Many customers consistently praise the beautiful, fresh, and well-presented flowers, often noting their high quality upon arrival. The delivery service is frequently highlighted for its promptness, reliability, and timely arrival, with helpful updates and easy ordering. Reviewers appreciate the excellent overall service and the care taken by florists and couriers. However, some customers also noted that flowers occasionally arrived in poor condition, withered or dead shortly after delivery. A few other people also felt that orders were sometimes not delivered, arrived late, or were left improperly.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the beauty and freshness of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Order

People report ambiguous experiences with order, with many customers praising the ease of ordering and fast... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the beauty and... See more

Service

Consumers find service to be positive, with many reviewers recommending it due to timely delivery and superb... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although the flowers were nice I felt that the amount of flowers were less than the picture depicted. And with the price of £58 including delivery of £12.99, I was disappointed. I realise that I was... See more

Rated 5 out of 5 stars

The flowers were beautiful, well presented and arrived on the requested scheduled day and time. You can’t always guarantee that the bouquet you see on-line is going to be exactly what is made depend... See more

Rated 5 out of 5 stars

Interflora really are the best. They have a wonderful network of local florists and all the people i have sent flowers to have never been disappointed. I love to send and receive flowers. Unfor... See more

Rated 5 out of 5 stars

Fast and efficient service. I received texts for each stage of the process, including photo of proof of delivery. The flowers were delivered well within the requested time window, and looked fantastic... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more. 

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

152K reviews

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4.2

All reviews

(151,964)

6,933 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful Flowers

I ordered a bouquet for my daughter’s birthday, she lives in New York. Sometimes it can be hit and miss sending flowers internationally, as you never know which florist will be chosen by the supplier.
My daughter was delighted with her flowers, delivered on time and the blooms were very fresh.
Thank you Interflora, it made her birthday special.

22 July 2026
Rated 4 out of 5 stars

Efficient service

Efficient service. Regular updates. Delivered on time. Paid for ‘large’ version of bouquet however what arrived was beautiful but no way as large as picture suggested. It was quite small considering the cost. Regardless though, my friend loved it.

21 July 2026
Rated 2 out of 5 stars

Late

We paid extra for a morning delivery, so that we could be certain that the recipient would be there to receive. By midday we had heard nothing. I had to phone them and they advised that they hadn't had their delivery yet and it would arrive before 2pm. I was promised a refund for the extra delivery charge, but I have never received it. They should have been in contact with me earlier, to advise of the delay. It was dumb luck that the person was there to receive them when they did arrive at 2pm. 10 minutes later and the whole thing would've been ruined.

21 July 2026
Interflora UK logo

Reply from Interflora UK

Hi Tristan, I am sorry to hear this. I have sent you you a separate e-mail regarding your review. best wishes Jo

Rated 5 out of 5 stars

Excellent

Very easy to use website, kept informed at all times. Recipient delighted with quality of the flowers and beautiful arrangement.

21 July 2026

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