Excellent. One little suggestion; it would be important to offer to purchase nice paper bags because we are offering something from your ahop we cannot put it in a nice bag that goes with the wrapping... See more
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See what reviewers are saying
Everything was perfect! The only thing. The lady that gave me my package, when I asked her please to wrap it on Christmas paper for gift instead of doing it, she just said “I’ll give you the paper and... See more
This review is all about an employee called Natacha in Imerco Herlev. She is absolutely the best!! So professional and she understand the need of a customer. I went there 2 times and by coincidence sh... See more
Det er en stor fornøjelse at handle hos Imerco. Førsteklasses servicer, førsteklasses husholdningsartikler, et stor udvalg for enhver pengepung.
Company details
Contact info
Smedeholm 16, 2730, Herlev, Denmark
- +45 70 20 78 00
- kundeservice@imerco.dk
- www.imerco.dk
4.6
Excellent
96K reviews
Asks customers to review
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Servicen var fin
30 June 2026
Very good service
Very good service, the person who provide the information, Inge, was very helpfull
23 June 2026
Very good & a recommendation
Excellent. One little suggestion; it would be important to offer to purchase nice paper bags because we are offering something from your ahop we cannot put it in a nice bag that goes with the wrapping; the inly available option are the plastic bags that aren’t nice for a gift, especially if it is a classical. Thank u
9 June 2026
Easy and fast
27 April 2026
Tak for good service!
27 May 2026
Excellent customer service experience
Excellent customer service experience. Item delivered very fast to Imerco in Roskilde.
25 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They send damaged stuff
Bought some set of stuffs, they sent me the cup which had a tiny broken piece in the cup. And I do not have time to go exchange the cup again, they should have checked before sending it to me. Just waste of time. And not good customer service through mail too writes back mail in Danish when speaking explicitly in English,
20 May 2026
Reply from IMERCO
Hi Orusha,
Thank you for your review, and for bringing this to our attention.
We sincerely apologize for sending you a damaged cup and for the inconvenience this has caused.
This doesn't meet our quality standards, and we should have checked the item before dispatch.
We're also sorry about the language confusion in our email communication. We understand you reached out in English and should have received a response in the same language.
It appears that a solution was found after contacting our customerservice and a new cup has been sent to you.
Kind regards
Imerco
Imerco
Reply from IMERCO
Hej Christer,
Tak for din anmeldelse.
Vi er kede af, at leveringstiden ikke er tilfredstillende. Vi arbejder hele tiden på at forbedre os, så din anmeldelse vil blive taget til efterretning.
Med venlig hilsen
Imerco
Service👍👍👍
5 May 2026
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