Houseofhope Reviews 

I went into House of Hope broken and hopeless. This was my last resort to get sober. I needed everything in life to stop so I could just focus on my problem and try to find a way forward that didn't end in self-destruction and death. My liver was failing and I was still drinking very heavily.
The team at House of Hope were great. I was given the help and support I needed to detox and beyond and it literally saved my life. The group therapy sessions were good. The process group sessions on Wednesdays could be hard, and pretty raw, but honestly that's where we do the work, and ultimately where I made leaps forward in my journey. Tom, Jules, Phil, Kelly, Nicole were all very open and supportive. It was a blessing that each of the staff members had their own lived experience with addiction and recovery because they have been where I was, and it takes that to truely understand. The one on one sessions with Ray were of immeasurable value to me, I was able to have him support and guide me through some of the most challenging step work I have ever done.
The yoga classes were brilliant and allowed me to find physical and mental peace. I was in the sauna heaps too, there's something deeply clensing about it, especially when followed by a cold plunge.
Mark, the PT instructor, helped me understand my way around a gym and put together a routine that met me where I was.
Tom was exceptional, he even dragged himself out on a 3.5km run with me on a 2 degree frosty morning, just because I wanted to go (he really, deeply didn't 😀)
The food was fantastic and the kitchen was open whenever needed.
The one thing I would say though is that you have to be ready and willing to change. Those that were forced into the house by loved ones, or otherwise, were often wasting their time and money in my opinion. You have to want to change, you need to admit you need help, you need to be openminded, honest and willing. House of Hope takes the care of their clients very seriously, but it is not a prison. We addicts are very crafty and devious. If we want to find a way to drink or use, we will, and there is very little that can stop us.
You can lead a horse to water, but you can't make it drink. My advice would be to make sure you or your loved one is actually ready. No rehab is a miracle cure. Recovery is hard, make no mistake. I did the 30 day programme.
As I write I am 100 days sober. The most I've had in decades.
Highly recommeded.

I paid NZ$24k for my 25yr old son to attend a 30-day rehab programme in March 2026. This place is a joke and was unprofessional from the start. Considering my son is an alcoholic who can not fully feedback what is going on I expected to receive updates. This didn't happen, I had to email/chase consistently from the UK and finally got a response to say he's 'tracking well' but he wasn't. He was taken out on day visits to the local MALL in Albany and left to his own devices which resulted in him buying alcohol. He (plus another younger inmate) were also able to organise a UBER delivery of alcohol to a house near HOUSE OF HOPE. They escaped via the back entrance (no cameras) over a field etc, collected the alcohol and returned to consume. Despite being caught intoxicated and discharged early from the programme he was still given his certificate to confirm he had completed the 30 day programme. I have emailed for updates and a review of his time there and got a response initially offering a full refund, which they then retracted and produced a report which was incorrect. I have now issued a complaint to the HEALTH & DISABILITY COMMISSIONER so hopefully someone will listen to me as this place should not be allowed to operate and continue to rip off desperate parents.