Home Telecom Reviews 15,967

I spoke with Daniel today, and I’m very satisfied and pleased with the support and explanation he provided. The job was completed quickly and smoothly, which I truly appreciate. He was professional, k... See more

Home Telecom was really helpful in make the house move utility part very smooth. Manish was kind enough to explain all aspects very patiently which helped a lot in making the right decision with ri... See more

I had a call with Keddis about setting up some bills for gas and electricity, which he clearly explained the details of the contract and was open to the many questions I had for him at the time. I... See more

Home Telecom's customer service was excellent and helped us access our HT account which was previously managed by a third party billing service. George was immensely helpful and friendly, he also high... See more

I recently spoke with Diego regarding broadband options for our upcoming move, and I couldn’t be more impressed. He was extremely kind, patient, and accommodating throughout the entire conversation.... See more

Daniel was helpful and professional. He assisted me in getting all my bills organised before moving into the new place, which made the whole process much smoother and stress free.

The sales representative Dave was very friendly was and extremely knowledgeable and very helpful. He covered every topic, and listened to me and was able to answer all of my questions. To be honest,... See more

Olaf was very helpful, patient, friendly and honest. Fleur Telecom have always offered top class service and now my experience with Home Telecom is the same. Thank you so much for your help.

Incredibly friendly and amazing customer service, made it straightforward and didn’t take too much my time! Ahmed was lovely and very easy to talk to, giving me a very clear understanding about everyt... See more

Ergin delivered a fast, exceptional service. He provided the services in a friendly, supportive manner and was respectful of privacy. (P.S. The Ways of the Lonely Ones was the book!)

A bit of a wait to get answered, but once I was speaking to an advisor, excellent customer services and very knowledgeable about issue. Had the patience to stay on line whilst I connected devices and... See more

I'd like to thank Jade from Home Telecom for assisting me through registering WiFi, Gas, electricity and water. She was very patient with me and very professional. With Jade the process of registerin... See more

Had a call from Daniel at Goodlord Home Move in team to discuss broadband and utilities. Unfortunately I have brought everything over so he was unable to provide me with that support but really nice g... See more

Diego was very helpful talked me through everything coming from a 10 hour shift it was lovely to hear from a friendly but professional voice keep up the good work

Daniel was really helpful and patient with me. He took the time to explain everything in detail, which made the whole experience much easier to understand and more comfortable. I really appreciated hi... See more

I was emailed and called by phone about this service, which had been very helpful even though i choose to stay with my current Internet provider. I was impressed with your customer service and w... See more

Olaf was very knowledgeable, he talked through all of my options and managed to save me a considerable amount of money. I can rest easy knowing my regular bills are bunched together and this removes a... See more

I spoke with Raj today to help sort out my utilities for the new house me and my partner are moving into. He was very clear and good at explaining everything and answering any questions I had. He made... See more

Kevis was super helpful on the phone when setting up my utilities and internet. 10/10 would recommend, was super clear about everything that was going on and explained everything really well. Thank yo... See more

stunnen! Norbert got me sorted out so quickly when my wifi cut out due to an openreach incident, insane ball knowledge give him a raise

Excellent service from Manish. He called me this morning to offer support in setting up utilities for our new house and he was just lovely and very helpful. Can't rate him high enough!

I spoke with Olafs today and he was very kind, patient and understanding. He explained everything clearly and made the whole process easy for me. He even stayed calm while my daughter was constantly d... See more

Was very friendly, helpful, easy to understand and very patient. This was despite the fact it was the last call on a Friday and he was staying over past closing time. The peace of mind was much needed... See more

Daniel was really thorough and helpful Gave me an honest answer and sorted out things as best as he could Very competent snd kind

Ergin was really helpful and made setting up all our bills straightforward and provided as much detail as asked

I about to move into a new home and needed all my utilities set up quickly—electricity, gas, water, internet, the whole package. Daniel was absolutely fantastic from start to finish. He was fast,... See more

It was a pleasure speaking with Amir today. He was very helpful and answered all my questions professionally and promptly while his manner was friendly. It’s always nice to speak to someone who... See more

Ergin helped us really a lot to save good money on the new bills and made the transition as anxiety free and painless as possible, this could have been really stressful but ended up as a feel-good exp... See more

I had no previous experience of this service but have been very pleasantly surprised at how helpful and informative it is. Also, when there so many issues to deal with prior to moving home, any assis... See more

Cal was very patient and helpful as i told him i need to understand everything before i make a decision. He explained everything very well and i am very happy with the service he provided. Keep it up!... See more

After a service update I lost Internet connection. I then contacted the technical team who were very helpful and patient. My Internet is working again. Thanks

Jay was very helpful and patient with us. We got everything sorted. He also explained everything about the Internet and electricity bills. Thank you Jay!

Excellent service from Daniel! Daniel from Hometelcom was super helpful getting my WiFi set up. He was patient, friendly, and made the whole process really easy.

Olaf was very knowledgeable and helpful in setting up both my broadband and my utilities, and saved me a good deal on my rates in the process.

Rinade was very patient with us, followed our work schedule, even tho it was odd hours, he called as on the exact free time provided

Daniel I believe it was but he helped me understand everything that was being done and was so warm and welcoming

Nice experience and easy talk with Daniel . Thanks for explaining everything related to utility and WiFi.

I received a phone call from Daniel today concerning moving house . I found him very helpful and transparent

I enjoyed the customer service rendered to me this afternoon by Rinarde. It was a wonderful experience, putting me through the processing of the service package patiently and with friendliness. Th... See more

Jay Brown was very kind and helpful setting up our utility bills for our upcoming move.

Daniel attended to me,very friendly and helpful He was also patient with me and gave me time to ask questions,He is brilliant

It was nice speaking with Manish on phone he's a professional on his job

Jenad was very polite and efficient went through the details for me and made sure I understood them

Ergin Azis was really helpful throughout the process of setting up the electric and gas related queries and was very patient and thorough throughout the whole process making sure I understood everythi... See more

Dave was wonderfully helpful. Clear and patient. We are very grateful to him.

Kebbis was patient and friendly when he helped me with my Broadband and gave me some great advice. Thank you and keep up the good work Kebbis!

Daniel gave me call you help setup my utilities and he was very polite and friendly.

Daniel called me this morning and tried to assist us with the products and Home Telecom offers, but we have already transferred all our accounts from our previous home to our new one, so we did not n... See more