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Hollywood Bowl Reviews 

9,145
•
TrustScore 4.5 out of 5

4.6

Bowling Alley
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Review summary

Created with AI, based on recent reviews

Looking at 2,186 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, welcoming, and attentive to everyone throughout their visits. Consumers consistently mention that booking games and setting up equipment is straightforward and stress-free. Reviewers often state that the bowling lanes and arcade areas are exceptionally clean, well-maintained, and perfectly suited for visitors of all ages. However, some customers also noted minor issues with the facilities, mentioning unpleasant smells or impractical setups in the toilets.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great family days out with bowling,... See more

Service

Users describe positive interactions with service, highlighting staff members who are consistently polite,... See more

Location

Reviewers highlight positive aspects of location, expressing satisfaction with convenient access and scenic... See more

Facilities

Clients share positive opinions on facilities, highlighting that the bowling lanes, toilets, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a really lovely experience at Hollywood Bowl. The person who checked us in was extremely friendly, welcoming and very helpful. Unfortunately, I didn’t get his name, but we checked in on 25t... See more

Company replied

Rated 5 out of 5 stars

Our experience was great as usual, we have never had any issues at hoolywood bowl resrts world, the kids love it and its great value for money. The food is good quality and tasty. The drinks are cery... See more

Company replied

Rated 5 out of 5 stars

Spent an enjoyable 4hrs at Hollywood Bowl Ashford Kent. 6 members in my group all of us were well happy & treated with respect by all members of staff. There was an accident on M20 Motorway which dela... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic time at Hollywood bowl, the food was great as always and the bowling kept us rolling. The staff are some of the friendliest people ever. However one particular member of staff reall... See more

Company replied

Company details

  1. Bowling Alley
  2. Bar
  3. Diner
  4. Indoor Golf Course
  5. Leisure Centre
  6. Video Arcade

Written by the company

Hollywood Bowl Group is the UK's largest ten-pin bowling company with 75 centres located all across the country. With state of the art bowling lanes, a delicious food & drink menu and an amusement arcade, there's something for everyone. So whether its a night out with friends, kids’ birthday parties or a team event, come and join us for a great evening out! Pre-book online and sign up to our VIP mailing list for the very best offers and exclusive discounts.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(9,145)

2,095 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great time had by all

Great time had by all, amazing staff very clean alleys and amusements the only downside was the condition of the bowling balls, but expect that I suppose with the amount of use and abuse they get.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

The Manchester site

Great venue. Such lovely staff.
We meet with friends , play a couple of games, then have lunch together which is always lovely.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant place for the whole family.

The venue was clean, well lit with comfortable seating. The table for food and drinks was adequate. Overall very good, we all had an enjoyable experience!
Only 1 reccomendation :- the music could be turned down a little lower to enable people to talk to each otjer easier.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Value for money

Value for money, friendly staff, clean and modern facilities, free drinks included in price, absolute bargain! great food, will be returning.

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Lovely experience

I had an amazing time and staff were brilliant however the quality of the drinks I had were not great. Both alcoholic and soft drinks from the taps tasted like it had been watered down. Other than this I can't fault my experience and will definitely be returning for further events.

The bowling was great and the prices were good. The offers gave us a lot more for our money and additional people had to be added unexpectedly to our group and the team dealt with this very professionals. We are extremely grateful for this.

Thank you to all the team at the Wellingborough bowling alley.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Bowling

Really enjoy visiting Rochester Hollywood Bowl! Its a favourite of ours, and we go often, with friends, family, colleagues.
Good food, great service and just a fun atmosphere.

3 September 2026
Unprompted review

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