Heavys Audio (Headphones for Rock Music & Metal) Reviews 

2,915
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional sound quality, noting that audio details come through clearly and vividly across various music genres. Consumers also highlight the comfortable design, prompt delivery services, and extremely helpful customer support teams during their purchases. Though some customers noted that connecting via Bluetooth can occasionally be frustrating and unreliable when pairing devices. A few people additionally mentioned that the active noise cancellation and weight distribution were less than ideal for prolonged listening sessions. Others pointed out occasional difficulties with microphone feedback or experiencing delays when seeking help from support representatives.

What people talk about most

Product

People report positive experiences with product, highlighting the amazing sound quality and heavy bass.... See more

Quality

Customers had positive experiences with quality, highlighting that sound quality and build are outstanding.... See more

User experience

Users describe positive interactions with user experience, highlighting great sound quality and comfortable... See more

Customer service

Clients share positive opinions on customer service, highlighting fast responses, polite and friendly... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order Ear Buds and Headset. Overall Super improved sound for listening and gaming. Only complaint is the wired mic for gaming has wicked feedback and isn't usable. Went to Bluetooth and function no... See more

Company replied

Rated 4 out of 5 stars

Overall love the headphones! The sound is amazing with all genres of music. It’s as if the sound is “around” your ear rather than “in” your ear. You can clearly hear all instruments and vocals indivi... See more

Company replied

Rated 5 out of 5 stars

The customer service is as excellent as the product itself! The H1H headphones are simply the best audio equipment I have ever purchased in my 59 years on this Earth. The sound quality is excellent an... See more

Company replied

Rated 5 out of 5 stars

I ordered these headphones as i had read good things about them and they dont disappoint. The delivery was fast and i did contact customer services to ask a question and they replied fairly quickly. T... See more

Company replied


Company details

  1. Home Audio Store
  2. Audio Visual Equipment Supplier
  3. Electronics Store

Written by the company

Experience Artist Approved Sound & Design. Unleash the True Power of Rock Music & Heavy Metal. Dive into an unparalleled audio experience of exceptional clarity, richness, and depth with our immersive sound headphones, boasting dual frequency ranges and 8 drivers with 4 speakers on each side . HEAVYS Patented technology delivers the raw intensity of live concerts straight to your ears and generating the most optimal sound experience possible for all music genres. Experience music, the way it's meant to be heard. Engineered by the Legend Axel Grell, the HEavys H1H Headphones feature Wireless Bluetooth 5.1, Active Noise Cancellation, transparent mode, premium protective Travel Case, Ultra Comfortable design, replaceable ear cups with artist collabs/designs, 50 hours of battery life and 5 microphones, wired or wireless, for work, workout, or headbanging at home. Heavys Earbuds bring the signature award-winning sound to pocket size ultra comfortable portable design. Over 200,000 music fans are already enjoying their pair. Mobile app with EQ.

Our Promise to You

Written by the company

We strive to deliver the best sound, service, and listening experience possible.
We strive to deliver the best sound, service, and listening experience possible. Our products are built in collaboration with artists, and we believe creators deserve to be supported — which is why we pay royalties and contribute to organizations that strengthen the music community. If your experience with us ever falls short, we’ll make it right.

Worry-Free Purchase

Superfan-Worthy Experience

Easy Returns, One Year Warranty, Speedy Delivery. Artist Approved Sound & Official Designs

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,915)

555 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not good headphones

Ordered as my old headphones (Bose QuietComfort) started diconnecting and cutting in and out. I am autistic and so I ordered these headphones based on their sensory blocking marketing. The music is of much lower quality and sounds particularly bad when compared to my previous headphones. The way the headphones treated treble gave me headaches and the mixing (even after messing with the EQ) was worse than if I had played the music from my phone speaker.

The headphones were also very heavy for my head and the headband didn't adjust to a small enough size to fit comfortably - which has never been a problem for me with any type of headphone before.

The customizable shells are cool but pretty much the only upside of this product. Absolutely NOT worth the money for the quality. The app did not have enough adjustable settings for the price point - Bose for example has adjustable noise cancelling and EQ to boot.

The company's customer service were good and repsonsive to my request for return/refund and the delivery was on time.

22 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Ally,

Thank you for sharing your experience, and we’re sorry the headphones didn’t meet your expectations, particularly with the sound and fit.

We appreciate your kind words about our Customer Support. We’d like to see if there’s another option that may be a better fit for you, so our team will send you an email directly with more information.

The Heavys Team

Rated 5 out of 5 stars

Awesome things

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Saul and Malgorzata,

Thank you so much for the 5-star review! We’re glad to hear you’re enjoying your Heavys.

We really appreciate your support!

The Heavys Team

Rated 5 out of 5 stars

Good all round

Its good audio and good fit and the voice saying when its on or off is awesome

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Jordan,

Thanks so much for the 5-star review! We’re glad you’re enjoying the sound, fit, and the voice prompts on your Heavys.

We really appreciate your support!

The Heavys Team

Rated 5 out of 5 stars

Unbeatable for the price

Unbeatable for the price, arrived quickly.

23 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Anthony,

Quick delivery and great value is exactly what we love to hear! Thanks for choosing Heavys and for taking the time to share your experience.

Enjoy your Heavys!

The Heavys Team

Rated 5 out of 5 stars

The sound is amazing

The sound is amazing! Although when info bench press at the gym the tend to slip off. I put on some Led Zeppelin and I can't believe how the music sounds perfect.
My only issue is lying down they tend to slip off. Also I have a defective casing. The zipper jams. Other than that. Best sound I have ever heard for Headphones.

24 August 2026
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Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Eric,

Led Zeppelin sounding perfect is a pretty great test! We’re thrilled to hear how much you’re enjoying the sound.

We also appreciate the feedback about the fit while lying down or bench pressing. For the case zipper that keeps jamming, please reach out to our Support team so we can take a closer look and help you with it.

Thanks for the detailed feedback and the 5 stars!

The Heavys Team

Rated 5 out of 5 stars

All good sounds great

3 September 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Robinson,

Glad to hear everything’s going well and that you’re enjoying the sound. Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Overall, 10/10

Amazing sound. Very expansive, even on compressed files, that for example Spotify utilizes. Build quality looks extremely solid. Very comfortable on the head, not too tight, not loose. When on the head, sound doesn't bleed out. For the quality you get, price is more than adequate (given that samsung earbuds or apple airpods go for over 200€, and airpods max go for 700€) Overall, 10/10.

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Đurađ,

Thanks for the detailed review! Great to hear the sound, build quality, and fit are all working well for you. We really appreciate the 10/10.

Enjoy your Heavys!

The Heavys Team

Rated 2 out of 5 stars

Headphones are great! Ear buds sound budget at best.

I have the Heavy’s headphones and they’re absolutely amazing! These ear buds are f***ing sh*t. My beats have better sound quality and clarity. This is an absolute embarrassment for the price you’re charging. They’re comfortable to wear and….. that’s it.

22 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Ryan,

We’re sorry to hear the H1E earbuds haven’t met your expectations, especially when you’ve had such a great experience with our headphones.

Our Support team will reach out to you directly to learn more about what you’re experiencing and see how we can help.

The Heavys Team

Rated 5 out of 5 stars

Heavys H1H

Loved my Heavys H1H so much that i didnt want to experiment with something new so I ended up buying the same pair again. 😄 Really happy with them, great sound and overall just a solid pair of headphones. Definitely recommend!

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Martin,

Coming back for the same pair says a lot! 😄 We’re glad the H1H continues to be the right choice for you. Thanks for sticking with Heavys and for the recommendation!

The Heavys Team

Rated 5 out of 5 stars

Really nice headphones

Really nice headphones, definitely recommend!! From Australia 🇦🇺 🇦🇺 🇦🇺

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Matthew,

Thanks for the recommendation! Great to hear you’re enjoying your Heavys all the way in Australia. 🇦🇺

We appreciate you taking the time to leave a review!

The Heavys Team

Rated 5 out of 5 stars

Earbuds

The quality of the product is excellant. Love the limited edition crimson earbuds! They arrived super fast too. I own the over ear cans also and would say I wish they had a slim fit one for us ladies but other than that Heavys have been awsome!

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Tina,

Glad you’re loving the crimson earbuds, and it’s great to hear they arrived quickly! We also appreciate your feedback about having a slimmer fit option for the over-ear headphones. That’s helpful feedback for our team.

Thanks for continuing to choose Heavys!

The Heavys Team

Rated 5 out of 5 stars

Fantastic Headphones

I ordered these headphones as i had read good things about them and they dont disappoint. The delivery was fast and i did contact customer services to ask a question and they replied fairly quickly. They fit well and sound fantastic with amazing base. You can hear everything as it should sound. They feel very Premium and I would highly recommend these

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Corrin,

Thanks for the recommendation! Glad to hear the fit, sound, and bass have all impressed you. It’s also great to know our Support team was able to get back to you quickly when you reached out.

Thanks for choosing Heavys!

The Heavys Team

Rated 1 out of 5 stars

Order headset bundle over a month ago…

Order headset bundle over a month ago and hasn't even been prossed

3 September 2026
Unprompted review
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi there,

We’re sorry to hear about the delay. We’d like to look into your order and find out what’s causing the hold-up. We’ve sent you a request for additional information through Trustpilot so we can locate your order and assist you directly.

Once we receive your details, we’ll be happy to investigate this for you.

The Heavys Team

Rated 5 out of 5 stars

Amazing product

Amazing product, fast shipping and best sound ever!

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Alexandre,

Thanks for the great review! We’re glad your order arrived quickly and, most importantly, that you’re loving the sound.

Enjoy your Heavys!

The Heavys Team

Rated 5 out of 5 stars

Great Sound!

Great Sound!! Exactly as described for rock music

24 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Martin,

Glad to hear the sound is delivering exactly what you were looking for with rock music! Thanks for sharing your experience with us.

Enjoy your Heavys!

The Heavys Team

Rated 5 out of 5 stars

Good quality art

My husband loves these

23 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Emily,

So glad to hear your husband loves them! Thanks for taking the time to share that with us.

The Heavys Team

Rated 5 out of 5 stars

Awesome everything

Easy site to use, awesome delivery times and amazing quality headphones and earbuds. 100% recommend.

23 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Will,

Thanks for the recommendation! Great to hear you had a smooth experience from ordering and delivery to enjoying both the headphones and earbuds.

We appreciate your support!

The Heavys Team

Rated 3 out of 5 stars

Earbuds good, App Bad.

I would say these earbuds sound good, heavy bass sound, I am giving 3 stars because of the app, when I exit the app thinking the eq setting will stay, it goes back to original sound. The earbuds are good but the app needs to be worked on.

22 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Kyle,

Thanks for sharing this feedback. Your EQ settings should remain saved, so we’d like to look into what you’re experiencing.

Our Support team will send you an email directly to get a few more details and help troubleshoot this.

The Heavys Team

Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast shipping of my replacement part! Love my Heavys!🤘

23 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Steve,

Glad we could get the replacement part to you quickly! Thanks for the kind words about our Support team, and we’re happy to hear you’re still loving your Heavys. 🤘

The Heavys Team

Rated 5 out of 5 stars

I think they are amazing headphones

I think they are amazing headphones, just not what I was looking for , I will definitely be purchasing the earbuds in the near future

23 August 2026
Heavys Audio (Headphones for Rock Music & Metal) logo

Reply from Heavys Audio (Headphones for Rock Music & Metal)

Hi Rick,

Thanks for giving the headphones a try! We appreciate the kind words even though they weren’t quite what you were looking for. We hope the earbuds end up being a better fit for you when you’re ready to try them.

The Heavys Team

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