Gezondheid aan huis BV Reviews 

5,915
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have repeatedly ordered from Gezondheid ann huis BV over the past two years and never had a negative experience until last week. Hermes attempted to deliver my package but I wasn't home. Hermes sent... See more

Rated 5 out of 5 stars

Great experience and great shop for NL/BE customers. I've ordered 4-5 times already, and despite initial shipping delays, I haven't been disappointed. What stands out: + A very good select... See more

Rated 5 out of 5 stars

I am ordering from this shop for several years now and everything went smoothly every single time. The shipment is always VERY fast!

Company details

  1. Vitamin and Supplements Store
  2. Hair Product Store
  3. Perfume Store
  4. Pharmacy
  5. Skin Care Clinic

About Gezondheid aan huis BV

Written by the company

Wij versturen inmiddels al ruim 19 jaar gezondheidsproducten (vitamines, mineralen, kruiden, homeopathie) naar met name particulieren.

Enkele bekende merken:
AOV, Biotics, Bonusan, Lamberts, Lucovitaal, Orthica, Pharma Nord, Plantina, Solgar, SuppWell, Vitals, Vogel, Weleda, enz

Mocht u producten in ons assortiment missen of meer informatie (over ons of onze producten) willen... bel of mail ons gerust!
De drogisten (en orthomoleculair therapeuten) van Gezondheid aan huis staan graag voor u klaar!

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(5,915)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing Experience

Disappointing Experience – Misleading Product and Poor Customer Service

I recently purchased the Blue Ice Fermented Skate Liver Oil and Fermented Cod Liver Oil from Gezondheid aan Huis, and I am extremely disappointed. One of the bottles I received had an expired date, and instead of providing a new, fresh product, they had put a new label on the package with a different expiration date. This is not only misleading but also concerning, given how fragile and sensitive these oils are—it could potentially be dangerous to consume.

This issue was not mentioned on the website, which makes it even more frustrating. If I had known about this, I certainly would not have made the purchase. When I contacted customer service, their response was to simply send the package back and an excuse regarding the expiration date. I also found it unfair that I was asked to return the package at my own expense, especially when it was their misleading information that led to this problem in the first place.

Despite my attempts to address the issue, including asking for reimbursement of postal costs, the company ignored my requests. It’s clear that Gezondheid aan Huis lacks a customer-focused approach and proper service. I won't be shopping here again and would strongly advise others to be cautious.

13 January 2025
Unprompted review
Gezondheid aan huis BV logo

Reply from Gezondheid aan huis BV

Dear Randa Nassar,

Thank you very much for your review.

How nice that you have found us as your supplier of Green Pasture products! We are proud to have their products in our webshop. After extensive testing, the Fermented Skate Liver Oil Capsules have been extended with a 3-year expiry date! Naturally, Green Pasture informed us of this themselves, and for clarity's sake they have hung a card on the product explaining this. You indicate that you would like this to have been mentioned on the website, we will change this immediately.

You have indicated to our customer service that you did not like this and that you would like to return the product. This has not been a problem at all, and after receiving your return we have refunded the paid amount to your account.

We hope this has resolved the matter for you and we look forward to serving you again in the future.

Yours sincerely,
Team Gezondheid aan huis

Rated 5 out of 5 stars

Everything's fine!

I am ordering from this shop for several years now and everything went smoothly every single time. The shipment is always VERY fast!

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Best customer support

I have repeatedly ordered from Gezondheid ann huis BV over the past two years and never had a negative experience until last week. Hermes attempted to deliver my package but I wasn't home. Hermes sent the package back. I sent a message to Gezondheid ann huis BV expressing my disappointment in HERMES. They immediately responded positively and without further questions resent the package at no additional cost. This is great customer seervice. Another eason why I will continue to buy at Gezondheid ann huis BV!

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Great experience and great shop

Great experience and great shop for NL/BE customers. I've ordered 4-5 times already, and despite initial shipping delays, I haven't been disappointed.

What stands out:
+ A very good selection. They'll have nearly everything you need on a basic level. You can definitely find it there.
+ Service and communication is strong. They reply immediately and help solve any issue.
+ In most cases, shipping is super quick. From the Gezondheid Aan Huis perspective, they ship it out their warehouse very very quick.
+ Prices are also quite reasonable. For most items it's very cheap.

What is a bit less:
– Website is a bit outdated and lacks functionality. They have so much choice, but nearly no options to filter effectively. So you might get 4800+ results when searching, but you can barely filter on it.
– They have a huge inventory/stock of local (NL/BE) brands, but sometimes I feel like they lack some diversity (some people will roll their eyes, but it's true). Example: They rarely have anything from Nordic Naturals available, which is arguably the #1 brand in terms of Omega 3's.. but they have tons of local brands.
– More traditional attitude. As a young professional, I'm looking for products that will keep my brain young and focused. There are many, many up and coming brands that are focusing on this space. However, I don't see this reflected in the selection from Gezondheidaanhuis.

9 April 2022
Unprompted review

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