GWK Travelex Reviews 

My experience with Travelex Netherlands – recruitment process was equally challenging

I am sharing my experience with the recruitment process at Travelex Netherlands because I believe prospective applicants should be aware of what happened to me.

I applied for a Sales Consultant position and remained in contact with Travelex for approximately three months. During that period, I provided my CV, references, identification and the other information requested, and I cooperated with the recruitment process throughout. Travelex eventually transferred my application to the Schiphol team.

During the Schiphol recruitment process, I was asked to provide a photograph of my physical bank card, front and back. I had already provided my IBAN/account information for salary purposes. I raised concerns about sending a photograph of a physical payment card and asked whether there was an alternative way to provide the information required for payroll.
I declined to provide a photograph of my physical bank card because I did not consider it appropriate or necessary to share sensitive card information in this way.
Shortly afterwards, I was informed that Travelex had decided not to continue with my application. The explanation given was that the process had not been progressing as smoothly as expected and that the requested documents were part of their internal employment and administrative process.
I subsequently submitted a formal complaint to Travelex HR, specifically asking for an explanation of the request for my bank-card information, clarification regarding the handling and retention of my personal data, and a review of the recruitment decision.
What I find particularly concerning is that the response I received did not substantively address the specific questions raised in my complaint. Instead, the recruitment decision was maintained and the communication during the process was characterized as not providing a sufficiently positive basis for a working relationship.

For me, this is not simply a matter of receiving a job rejection. It is about how a recruitment process was conducted, how sensitive personal information was requested, and how my concerns were handled after I questioned that request.
I have retained the correspondence and documentation relating to the entire process. I will be seeking independent advice and raising the matter with the appropriate authorities where I believe this is warranted.

I am sharing this experience because I believe job applicants have the right to ask questions about what personal information they are being asked to provide and why. Refusing to hand over sensitive financial information should not automatically make someone a “difficult” candidate.

This post reflects my personal experience and the documented correspondence between myself and Travelex. I encourage anyone considering employment with the company to make their own informed decision and to carefully consider what personal information they are asked to provide during recruitment.

I would welcome a substantive explanation from Travelex addressing the questions I raised in my formal complaint, however since they are deflecting I must share my concerns about the situation.

Exquisite service. Everything was perfect. Highly recommended

I had a great experience picking up my USD at GWK Travel Exchange, Eindhoven thanks to Mr. Dennis. He provided fantastic, efficient, and professional service. The entire transaction was smooth and friendly. Highly recommended!

The process to get foreign currency was easy to navigate, the pick up location was easily accessible and very convenient for us, and the staff person at the counter was very polite and pleasant. Great first experience!

Everything went smoothly

I am very satisfied with GWK Travelex for the timely execution of my orders.

Quick, friendly, and professional service.

Everything went well and we saved money by ordering ahead online.

Excellent!!

Appointment was very easy to set. Furthermore, the lady who attended us was super kind, friendly and ready to provide the support. Recommended 100%.

The staff was very helpful and it was an easy process to get out the currency I wanted. Highly recommend!

Usually I receive a notification when my money is ready for pick up , somehow the wires got crossed and the email never got sent , nevertheless they sorted everything out and I was able to pick up my English pounds without a problem .

Reserving money is easy.
Polite employees.

Service en communicatie was goed. De koers was zoals altijd bij GWK erg nadelig. Vandaar dat ze geen vijf sterren krijgen.

Exchange rate is too crazy. They take around 20%

I ordered €2000 euros worth of Ruppea but you charged me 2019 euros but did not inform me.
I believe I have been over charged.

Awaiting your response and or €19 refund.

The currency I received was stained and damaged. I didn't even have a chance to inspect it before pickup. I'm going to South America, where they place a lot of emphasis on the appearance of dollars. Unfortunately, my rating isn't good.