I ordered boxes for mooving and they were mishandled and came in bad condition. Order came way earlier than the said time and I was still at work. the person I was on the phone with com unicated well,... See more
Company replied
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I ordered boxes for mooving and they were mishandled and came in bad condition. Order came way earlier than the said time and I was still at work. the person I was on the phone with com unicated well,... See more
Company replied
This delivery was to our summerhouse at a time we were not there to meet in person. So I was a bit anxious but that was no need. From the "booking" we got all information needed, also during the tra... See more
Company replied
Honestly the best shipping experience ever. The tracking was super accurate and said that the package would be delivered withing a 2 hour timeslot and it did. And the shippper rolled the 125kg package... See more
Company replied
I recently used this freight forwarding company to deliver some very heavy gardening equipment, and I couldn’t be happier with the service. The delivery arrived exactly on time, and I was kept inf... See more
Company replied
I Danske Fragtmænd trækker vi på mere end 100-års erfaring. Vi ved, at effektiv transport med høj leveringskvalitet skaber konkurrencemæssige fordele. Det er ikke uden grund, at 40.000 erhvervskunder har valgt os som deres transport- og logistikpartner. Det gør os blandt andet til Danmarks største transportør af stykgods, og vi leverer overalt i Danmark fra dag-til-dag med stor fleksibilitet. Men vi kan også så meget andet. Danske Fragtmænd tilbyder et komplet sortiment af logistikløsninger til både små og store virksomheder inden for alle brancher. Det krydrer vi med en lang række IT-servicer. Heriblandt er vores totalløsning WebFragt med online booking og integrerede IT-løsninger så som Consignor. Vi tilbyder også fuld sporbarhed og dokumentation med Track & Trace og miljørapporter.
Tomsagervej 18, 8230, Åbyhøj, Denmark
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Replied to 98% of negative reviews
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its a very unfriendly service
coz the guy deliver 10m away from my door n denied. to help me get inside coz its just basement house
Reply from Danske Fragtmænd A/S
I ordered boxes for mooving and they were mishandled and came in bad condition. Order came way earlier than the said time and I was still at work. the person I was on the phone with com unicated well, but the damaged goods were an inconvinience
Reply from Danske Fragtmænd A/S
I didn't receive the package I was expecting because the company delivered it to a different address, even though the box and documents clearly state my correct address. I don't understand this strange logic and ignoring the obvious.
Reply from Danske Fragtmænd A/S
Extremely poor service. I purchased a TV twice; they never bring the item to an apartment downstairs, instead leaving it roughly 150 meters from the building, despite choosing home delivery.
Additionally, when returning my first TV, I politely assist with loading it onto their truck, yet they treat this effort as expected. This is the worst delivery company I have encountered.
Unreliable service involves consistent delays and zero updates about your belongings.
Reply from Danske Fragtmænd A/S
Reply from Danske Fragtmænd A/S
They were fast, precise, polite and the delivery guy helped me carry the heavy package to my door! It was really thoughtful of him.
Reply from Danske Fragtmænd A/S
Home delivery at working hours without prior notification or possibility to choose the delivery time.
When called customer service they said to contact the sender to register a new delivery.
Did you guys know that other delivery companies leave the package at pakkeshops if they could not deliver it to your home? And not just send it back immediately :)
Reply from Danske Fragtmænd A/S
12 bottles of champagne were delivered in front of my front door in a busy street in the heart of Copenhagen. I was home, the deliverer did NOT ring the door bell, and I obviously did NOT give permission for this way of delivery.
Reply from Danske Fragtmænd A/S
The worst delivery company in Denmark, they deliver things outside opening hours of the restaurant, they don't phone call when they are at the place and after want 300dkk for second delivery. They come at 10:55 they see it's close so next day they also come at ,10:50 STUPID SCAM.
Reply from Danske Fragtmænd A/S
The guy who brought our new treadmill to us was so amazing. He managed to get our product out to us even though it was incredibly icy. He was is such a good mood even though it was a hard delivery.
Thank you!!!
Reply from Danske Fragtmænd A/S
God advisering med leveringstid og i et tidsinterval på 0-2 timer.
Og blev leveret ca. 1 time i intervallet.
Reply from Danske Fragtmænd A/S
I recently used this freight forwarding company to deliver some very heavy gardening equipment, and I couldn’t be happier with the service. The delivery arrived exactly on time, and I was kept informed throughout the process with regular SMS updates and an online tracking link, which made everything easy to follow.
The driver also called me when they were getting close to my address, which I really appreciated. I wasn’t home at the time, but they were extremely accommodating — they left the equipment in the agreed drop-off spot and even sent photo proof of delivery right away.
Overall, the communication, reliability, and professionalism were excellent. Highly recommend!
Reply from Danske Fragtmænd A/S
The delivery guy was lazy enough to come upstairs, he just said he does't have a time even I told him I physically unavailable to carry. This never happened from the other carriers so I'm quite surprised.
Reply from Danske Fragtmænd A/S
The parcel was delivered to a wrong adress with the same name but another city. They are not paying attention to the deliveries.
Reply from Danske Fragtmænd A/S
Second time ordering with this provider, and second time they leave my package on the ground floor next to the main entrance - I live on the 4th floor, and there is an elevator. PACKAGE WAS PARTIALLY OPEN
Reply from Danske Fragtmænd A/S
Ignored delivery instructions, left the 800 kg parcel on the wrong side of the house to be manually moved.
Reply from Danske Fragtmænd A/S
I've now had 2 deliveries failed because the courier was not able to ring the doorbell while I was at home waiting. Meanwhile, I have had other couriers that have had no issue delivering packages in the same time intervals, and not just taking a photo of the door, but actually ringing the doorbell - which is an issue regarding the company I've heard about before. When I call customer support, they tell me they won't send out a new delivery. Before I can even get to ask how I proceed with getting my package they hang up on me, just because I express my disappointment with the delivery. So now, I'm left to my own devices. Lackluster and disappointing, and would not recommend.
Reply from Danske Fragtmænd A/S
God kvalitet og tag for hurtig aflevering.
Reply from Danske Fragtmænd A/S
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