Danske Fragtmænd A/S Reviews 

9,318
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

I ordered boxes for mooving and they were mishandled and came in bad condition. Order came way earlier than the said time and I was still at work. the person I was on the phone with com unicated well,... See more

Company replied

Rated 5 out of 5 stars

This delivery was to our summerhouse at a time we were not there to meet in person. So I was a bit anxious but that was no need. From the "booking" we got all information needed, also during the tra... See more

Company replied

Rated 5 out of 5 stars

Honestly the best shipping experience ever. The tracking was super accurate and said that the package would be delivered withing a 2 hour timeslot and it did. And the shippper rolled the 125kg package... See more

Company replied

Rated 5 out of 5 stars

I recently used this freight forwarding company to deliver some very heavy gardening equipment, and I couldn’t be happier with the service. The delivery arrived exactly on time, and I was kept inf... See more

Company replied

Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Crane Service
  5. Storage Facility

Written by the company

I Danske Fragtmænd trækker vi på mere end 100-års erfaring. Vi ved, at effektiv transport med høj leveringskvalitet skaber konkurrencemæssige fordele. Det er ikke uden grund, at 40.000 erhvervskunder har valgt os som deres transport- og logistikpartner. Det gør os blandt andet til Danmarks største transportør af stykgods, og vi leverer overalt i Danmark fra dag-til-dag med stor fleksibilitet. Men vi kan også så meget andet. Danske Fragtmænd tilbyder et komplet sortiment af logistikløsninger til både små og store virksomheder inden for alle brancher. Det krydrer vi med en lang række IT-servicer. Heriblandt er vores totalløsning WebFragt med online booking og integrerede IT-løsninger så som Consignor. Vi tilbyder også fuld sporbarhed og dokumentation med Track & Trace og miljørapporter.


Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.0

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(9,318)

2,275 reviews in the last 12 months

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Rated 1 out of 5 stars

its a very unfriendly service

its a very unfriendly service
coz the guy deliver 10m away from my door n denied. to help me get inside coz its just basement house

6 August 2026
Unprompted review
Danske Fragtmænd A/S logo

Reply from Danske Fragtmænd A/S

Hi Yogendra

Thank you very much for taking the time to share your experience with us. I can see from the consignment note that delivery to your door was not included in the service booked. Therefore, the driver was not required to carry the goods up to your door. If you require this service in the future, it must be arranged through the sender when placing the order.

We have therefore carried out the delivery in accordance with the agreement made with the sender. However, we understand your disappointment and are sorry that the delivery did not meet your expectations.

Best regards
Maria, Danske Fragtmænd

Rated 3 out of 5 stars

I ordered boxes for mooving and they…

I ordered boxes for mooving and they were mishandled and came in bad condition. Order came way earlier than the said time and I was still at work. the person I was on the phone with com unicated well, but the damaged goods were an inconvinience

1 July 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Rado

Thank you very much for your feedback. We truly appreciate you taking the time to share it with us.

We are, of course, very sorry that the goods have been damaged. If you need to file a claim, as a private recipient you should contact the sender. We apologize for the inconvenience.

Best regards
Maria, Danske Fragtmænd

Rated 1 out of 5 stars

Delivery to incorrect address

I didn't receive the package I was expecting because the company delivered it to a different address, even though the box and documents clearly state my correct address. I don't understand this strange logic and ignoring the obvious.

23 June 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Lidia

Thank you very much for your review. We sincerely apologize for not delivering to the correct address. We are very sorry about this and understand your frustration. We will do better next time.

Best regards,
Maria, Danske Fragtmænd

Rated 1 out of 5 stars

Super bad service

Extremely poor service. I purchased a TV twice; they never bring the item to an apartment downstairs, instead leaving it roughly 150 meters from the building, despite choosing home delivery.

Additionally, when returning my first TV, I politely assist with loading it onto their truck, yet they treat this effort as expected. This is the worst delivery company I have encountered.

Unreliable service involves consistent delays and zero updates about your belongings.

22 June 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Eric,

Thank you very much for your review. We truly appreciate it. We are sorry to hear that you have had a negative experience.

Based on your name, I am unable to locate you in our system. Therefore, I cannot see what has happened with your shipment unless you can provide the tracking number

Best regards
Maria, Danske Fragtmænd

Rated 5 out of 5 stars

Top job.

Top job.
No complaints.
Driver was friendly and professional.

8 April 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Trausti,

Thank you very much for your positive review. We are pleased to hear that you were satisfied with our service and our driver.

Have a great day.

Kind regards
Maria, Danske Fragtmænd

Rated 5 out of 5 stars

Timely

Timely, accurate information.

7 April 2026
Unprompted review
Danske Fragtmænd A/S logo

Reply from Danske Fragtmænd A/S

Hi Ulf,

Thank you very much for your positive feedback. We are very pleased to read that you were satisfied with the delivery time of your shipment as well as our level of communication.

Have a great day.

Kind regards
Maria, Danske Fragtmænd

Rated 5 out of 5 stars

Perfect delivery

They were fast, precise, polite and the delivery guy helped me carry the heavy package to my door! It was really thoughtful of him.

25 March 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Monica,

Thank you very much for your positive feedback. It is a pleasure to hear that our drivers make a good impression and provide excellent service.

Have a great day.

Kind regards,
Maria, Danske Fragtmænd

Rated 1 out of 5 stars

Home delivery at working hours without…

Home delivery at working hours without prior notification or possibility to choose the delivery time.
When called customer service they said to contact the sender to register a new delivery.
Did you guys know that other delivery companies leave the package at pakkeshops if they could not deliver it to your home? And not just send it back immediately :)

18 March 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi DS,

Thank you for your feedback – we’re sorry to hear about your experience.

We understand how frustrating it can be when a delivery is attempted during working hours without prior notice or the option to choose a time. We continuously work to improve our delivery options and communication to better match our customers’ needs.

Best regards
Sidse, Danske Fragtmænd

Rated 1 out of 5 stars

Dumped on a busy street

12 bottles of champagne were delivered in front of my front door in a busy street in the heart of Copenhagen. I was home, the deliverer did NOT ring the door bell, and I obviously did NOT give permission for this way of delivery.

18 February 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Dear customer,

Thank you for your review. Unfortunately, we are unable to locate the shipment based on your name alone. To help us investigate this matter, please update your review with the shipment’s tracking number. Once we have this information, we can look into the delivery and assist you further.

Thank you for your understanding.

Best regards,
Sidse, Danske Fragtmænd

Rated 1 out of 5 stars

The worst delivery company in Denmark

The worst delivery company in Denmark, they deliver things outside opening hours of the restaurant, they don't phone call when they are at the place and after want 300dkk for second delivery. They come at 10:55 they see it's close so next day they also come at ,10:50 STUPID SCAM.

21 January 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Hello Michal

Thank you for your review. We really appreciate your feedback. We are sorry to read that you have not been satisfied with our service. Unfortunately, I am unable to locate your shipment based on your name alone. If you could update your review with your consignment number, I would be happy to look into the matter further.

Kind regards
Sidse, Danske Fragtmænd

Rated 5 out of 5 stars

The guy who brought our new treadmill…

The guy who brought our new treadmill to us was so amazing. He managed to get our product out to us even though it was incredibly icy. He was is such a good mood even though it was a hard delivery.
Thank you!!!

8 January 2026
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Charmaine

Thank you for your positive review of Danske Fragtmænd. We’re happy to hear that our driver delivered your goods exactly as expected.

Have a great day.

Kind regards
Maria, Danske Fragtmænd

Rated 5 out of 5 stars

God service

1 December 2025
Unprompted review
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Reply from Danske Fragtmænd A/S

Hej Uffe

Tusind tak for din positive anmeldelse. Vi er glade for at læse, at du har været tilfreds med vores service.

Du må have en god dag.

Med venlig hilsen
Katrine, Danske Fragtmænd

Rated 5 out of 5 stars

God advisering med leveringstid og i et…

God advisering med leveringstid og i et tidsinterval på 0-2 timer.
Og blev leveret ca. 1 time i intervallet.

24 November 2025
Unprompted review
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Reply from Danske Fragtmænd A/S

Hej Roel og Grete

Mange tak for den positive anmeldelse og de fem stjerner. Vi sætter stor pris på jeres feedback. Det glæder os at høre, at I har været tilfreds med leveringstiden af din vare.

Du må have en god dag.

Med venlig hilsen
Katrine, Danske Fragtmænd

Rated 5 out of 5 stars

Smooth Delivery of Heavy Gardening Equipment

I recently used this freight forwarding company to deliver some very heavy gardening equipment, and I couldn’t be happier with the service. The delivery arrived exactly on time, and I was kept informed throughout the process with regular SMS updates and an online tracking link, which made everything easy to follow.

The driver also called me when they were getting close to my address, which I really appreciated. I wasn’t home at the time, but they were extremely accommodating — they left the equipment in the agreed drop-off spot and even sent photo proof of delivery right away.

Overall, the communication, reliability, and professionalism were excellent. Highly recommend!

7 November 2025
Unprompted review
Danske Fragtmænd A/S logo

Reply from Danske Fragtmænd A/S

Hi Sidse,

Thank you so much for your kind words! We're thrilled to hear that your gardening equipment arrived smoothly and that our updates and driver communication made the process easy for you.

We really appreciate your recommendation and look forward to helping you with future deliveries!

Best regards,
Sidse, Danske Fragtmænd

Rated 1 out of 5 stars

The delivery guy was lazy enough to…

The delivery guy was lazy enough to come upstairs, he just said he does't have a time even I told him I physically unavailable to carry. This never happened from the other carriers so I'm quite surprised.

6 November 2025
Unprompted review
Danske Fragtmænd A/S logo

Reply from Danske Fragtmænd A/S

Dear MT

Thank you for your message. We’re sorry that the delivery did not meet your expectations. Unfortunately, we do not offer carrying services, and deliveries are only made to the kerbside. We understand that this can be frustrating and appreciate your feedback.

Best regards
Sidse, Danske Fragtmænd

Rated 1 out of 5 stars

The parcel was delivered to a wrong…

The parcel was delivered to a wrong adress with the same name but another city. They are not paying attention to the deliveries.

29 October 2025
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Jordan

Thank you for your feedback. We're very sorry to hear that your parcel was delivered to the wrong address. We take incidents like this seriously. We hope you have now received your parcel, and please contact us if you need any further assistance.

Have a great day.

Kind regards
Katrine, Danske Fragtmænd

Rated 1 out of 5 stars

Don’t use them

Second time ordering with this provider, and second time they leave my package on the ground floor next to the main entrance - I live on the 4th floor, and there is an elevator. PACKAGE WAS PARTIALLY OPEN

14 October 2025
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Julia

Thank you for your feedback, and we’re sorry for the inconvenience. As a standard, our deliveries are made to the curb or ground floor. Any additional handling, such as delivery to higher floors, needs to be arranged directly through the sender at the time of order.

We appreciate you bringing this to our attention and hope future deliveries meet your expectations.

Have a nice day.

Kind regards,
Katrine, Danske Fragtmænd

Rated 1 out of 5 stars

Ignored delivery instructions

Ignored delivery instructions, left the 800 kg parcel on the wrong side of the house to be manually moved.

17 September 2025
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Mantas,

We sincerely apologize that your delivery instructions were not followed and that the 800 kg parcel was left on the wrong side of the house. We understand that having to move it manually was inconvenient, and this is not the experience we want for our customers.

Once again, we are very sorry for the inconvenience.

Best regards,
Sidse, Danske Fragtmænd

Rated 1 out of 5 stars

I've now had 2 deliveries failed…

I've now had 2 deliveries failed because the courier was not able to ring the doorbell while I was at home waiting. Meanwhile, I have had other couriers that have had no issue delivering packages in the same time intervals, and not just taking a photo of the door, but actually ringing the doorbell - which is an issue regarding the company I've heard about before. When I call customer support, they tell me they won't send out a new delivery. Before I can even get to ask how I proceed with getting my package they hang up on me, just because I express my disappointment with the delivery. So now, I'm left to my own devices. Lackluster and disappointing, and would not recommend.

11 September 2025
Unprompted review
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Reply from Danske Fragtmænd A/S

Hi Mike,

I’m very sorry to hear about the trouble you’ve experienced with your deliveries. To help us look into this and resolve the issue as quickly as possible, could you please provide your consignment number?

Thank you for your cooperation, and we’ll do our best to get this sorted for you.

Best regards,
Sidse, Danske Fragtmænd

Rated 5 out of 5 stars

God kvalitet og tag for hurtig…

God kvalitet og tag for hurtig aflevering.

10 September 2025
Unprompted review
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Reply from Danske Fragtmænd A/S

Hej Yonas

Tusind tak for din positive anmeldelse. Vi er rigtig glade for at læse, at du har været tilfreds med vores kvalitet samt leveringstiden af din vare.

Du må have en god dag.

Med venlig hilsen
Katrine, Danske Fragtmænd

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