eSpares.co.uk logo
Visit website

eSpares.co.uk Reviews 

433,785
•
TrustScore 4.5 out of 5

4.7

Appliance Parts Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 17,158 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that finding the correct household appliance parts on the website is exceptionally straightforward, simple, and completely stress-free. Many people are consistently impressed by the remarkably fast delivery times, secure packaging, and how perfectly the new components fit their old machines. However, some customers also noted occasional delivery delays, tracking frustrations, or long waiting times with external courier services. A few reviewers experienced minor problems such as receiving replacement items that failed during use, missing components, or needing to return products due to sizing issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items arrive quickly, fit... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive punctually and frequently the... See more

Order

People report positive experiences with order, highlighting that the process is straightforward and fast,... See more

Service

Users describe positive interactions with service, highlighting a consistent consensus regarding reliable and... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the genuine parts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used espares on several occasions to replace various kitchen appliance parts. These filters were easy to order, arrived very quickly and it was quick & easy to replace the existing ones. They f... See more

Rated 5 out of 5 stars

Delivered on time. I’ve used eSpares several times and they have always had what I wanted regardless of its age. They can supply equipment that no one else seems to stock. Highly recommended.

Rated 5 out of 5 stars

While having oven cleaned the man accidentally broke the condensation seal. He told me to order new and the company will pay. It came in 3 days. Awaiting his return to Fit itv now. Great service

Rated 5 out of 5 stars

Found the company online after someone burnt my microwave guide cover sheet. Their offering was the most competitive and the accurate description made me sure the replacement would be the right size.... See more

Company details

  1. Appliance Parts Supplier
  2. also in
  3. Battery Store
  4. Electronic Spare Parts and Components Store
  5. Kitchen Supply Store

About eSpares.co.uk

Written by the company

eSpares is the UK’s leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.

We offer:
  • Over 1 million replacement parts and accessories for appliances
  • An onsite Advice Centre with over 800 step-by-step articles on diagnosing, repairing and maintaining appliances
  • Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
  • A library of over 11,000 appliance user manuals which can be downloaded from espares.co.uk for free

In short, the eSpares motto is “repair don’t replace”.

eSpares - the online parts store
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:

Sustainable Award 2021
Sustainability Award 2021 - Winners

eCommerce Awards 2019
Best Email Marketing Campaign - Finalist

SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Birmingham Chamber of Commerce Awards
Best Customer Service - Finalist

For more information visit the website at www.espares.co.uk

You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.

Written by the company

Contact info

  • Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom

  • www.espares.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

434K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(433,785)

15,911 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Acquiring new parts

Had recently needed to source 2 appliance parts. By ensuring having the model number the search on the site was simple and efficient.
Both parts were received promptly from order. Good service. Thanks

22 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look