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At Ellasie, we believe wellness should be simple, effective, and rooted in nature. We specialize in high-quality beauty and health supplements designed to support real people with real needs — from body odor to hormonal balance, vaginal health, skin clarity, and beyond. What makes us unique is our commitment to transparency and clean formulations. Every Ellasie product is made with purposeful ingredients, backed by science and safety, and crafted in certified, GMP-compliant facilities. We cater to both women and men who are looking for a natural, modern approach to self-care without harsh chemicals, fillers, or false promises. Our mission is to help you feel good from the inside out, with supplements that work in harmony with your body. Whether you're trying to rebalance your microbiome, reduce bloating, manage odor, or enhance your glow — we've got you covered. We are proudly UK-based and serve customers across Europe and the U.S. with fast, reliable shipping and a friendly support team ready to help. Thousands of satisfied customers trust Ellasie to deliver results — and we’re just getting started. Discover why people are switching to Ellasie. Wellness is not a trend — it's a lifestyle
United Kingdom
3.6
26 reviews
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Replied to 75% of negative reviews
Typically replies within 1 week
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My experience was good wirh the product i bought through this company.
Help me with what i was going through in life.
Thank you o very much for helping me .
Thank you
Much apprieciated
My item arrived when it said it would and was delivered with care
Amazing products, made a difference already! Great customer service with Izzy. Thank you!! Would definatly reccomend!
Amazing customer service ! Always quick and happy to answer your questions.
The gummies are yummy and works ! Been feeling uncomfortable with some smell issues, and this products finally gives me confidence again.
Will keep using it x
Lovely taste! I was having recurring yeast infections after my periods. I have not had one in 3 months!
Works!!!! I don't ever leave reviews but this product not only had my V smelling like heaven but it also made my V super moist. My V is very happy with this product, delivery a bit slow
Reply from Ellasie
Wow, Deborah, your note made us smile. We are delighted that the product fits your routine and that you are happy with the results. I am sorry the delivery felt slow. Couriers can take a little longer at times and we keep pushing for faster dispatch and clearer tracking. If you ever want an update, our team is here to help.
Ellasie Team
I’ve been using the Ellasie Intimate Vaginal Probiotics for a while, and overall it’s a good product. I do feel that it helps over time, but it definitely takes consistency, you really have to take it every single day. If you miss even one dose, it feels like the progress resets and you have to start all over again, perhaps is only with me but you should try for yourself.
Reply from Ellasie
Nelda, thank you for sharing such an honest experience. You are right that consistency matters with probiotics, and your note will help others set expectations. If daily timing ever gets tricky, we can suggest simple reminders or pairing your capsule with an existing habit like brushing teeth or breakfast. Our team is here if you would like a few easy routine tips.
Ellasie Team
Absolutely fantastic product the intimate balance,am
On my second tub,that good I bought my friend some and she’s now hooked also,I had an issue with the delivery man leaving my parcel in my bin,which my bin was then emptied,contacted customer care,and they got back to me within the hour and couldn’t have been anymore apologetic and sent out a brand new package and I received it within 24hrs! Will be buying plenty
More! Thank you 🙌🏻
Reply from Ellasie
Kerry, what a journey. Thank you for spreading the word to your friend and for trusting us after that delivery mishap. I am truly sorry the courier left your parcel in the bin. We are glad support replaced it quickly within twenty four hours and we will share this with the courier so it does not happen again. We appreciate you and are here for anything you need.
Warm regards,
Customer Support Team
📩 help@ellasie.com
Izzy at Ellasie communicated like a professional superstar. A lot of care, warmth and support was given. I'm looking forward to seeing how my journey goes now I have all the products. I will keep you updated.
In conclusion, Ellasie is a safe, legitimate and secure business to buy from.
Reply from Ellasie
Sophie, your words truly lifted our day. Thank you for recognising the care and warmth in our support. I am cheering you on as you start your journey with the products and I would love to hear how you get on. If you ever need help or have questions, I am here for you. As I told you on the email, Ella, our founder asked to thank you!
Warm regards,
Izzy A.
Customer Support
📩 help@ellasie.com
Ellasie – Wellness Made for Life
Writing a second review as the company believed my first one was defamatory.
I bought this because my usual brand had increased in price . I buy such products from the UK and EU only for safety reasons .
The packet had not arrived after multiple weeks . I tried the track and trace , but it connected my to a Chinese delivery company where more information was required and it was too time consuming to switch if all cookies in that site .
After realising the product came from China , I decided it was likely a scam , and gave up on getting the product or the money back . However months later the product arrived .
In a package from China … I’ve kept the envelop as proof . There is no bar code in the packaging or in the product . Due to my own concerns for safety as this is not from the EU or UK .
I will not ingest this product .
My personal advice , is not to waste your money .
Adding after response from company … absolutely no bar code on the product , in the packaging , in the packaging , non . Chinese writing on the delivery package , and Chinese track and trace . I’ve only reviewed 3 items on trustpilot only use trust pilot to stay away from companies. I’ve since seen your social media ads … wish I’d seen them before because they would have kept me away .
I’ve reviewed one other product that was a supplement aimed at women in peri/ menopause . And I do get angry at men ( your CEO is male) selling crap products to women who are in peri/ menopause.
I stand corrected on delivery , but it was still over 3 weeks .
Reply from Ellasie
Hi B.,
We’re sorry to hear you feel this way, but we’d like to clarify the facts for anyone reading.
Your order was placed and dispatched within 24 hours and delivered within two weeks, not months as mentioned. ELLASiE is a UK-registered company (Company No. 13320984, VAT GB499421154) and all our supplements are lab-tested, safety-certified, and manufactured according to strict UK and EU regulations.
Each bottle carries a GS1-verified barcode (for example, 5061107950006, which corresponds exactly to your order) along with a batch number and expiry date, ensuring complete transparency and traceability. You can confirm this barcode’s authenticity directly on the official GS1 website.
Occasionally, tracking links may display a Chinese logistics leg during transit. This is simply a routing stage with our international linehaul partner before the parcel enters the UK or EU courier network. Every order is fulfilled and quality-checked through our authorized UK and EU facilities.
After reviewing your Trustpilot profile, it appears that all of your reviews are one-star and directed toward similar supplement brands, which provides useful context. Some individuals will always find something negative to say, even when the product is genuine, delivered, and meets every safety standard.
At the end of the day, it’s entirely your choice. We never pressure anyone to buy or believe us, but the thousands of verified four- and five-star reviews from real customers who use ELLASiE products daily speak far louder than isolated negativity.
We take every concern seriously and treat all customers with respect, fairness, and transparency. If we didn’t, we wouldn’t have built the loyal, returning community who trust ELLASiE for their wellbeing across the UK and EU.
Team ELLASiE
Trusted by customers across the UK, EU, and beyond for safe, science-led wellness.
"Since I started taking the tablets the unpleasant odour after exercising from my vagina it’s gone!!! I’m extremely happy with the results. Makes
Me feel way more confident when I’m at the gym or around anyone. Many thanks👏🏽🔥👏🏽🔥👏🏽
5⭐️⭐️⭐️⭐️⭐️" - Susan
I've ordered the deodorant capsules a few times now, and I've found them to be effective for getting rid of my BO. I've also contacted the customer service team - once for advice and a second time to cancel an order - and on both occasions I've found them to be very responsive, helpful and friendly.
Reply from Ellasie
Thank you so much for your kind words and continued support! 💚
We’re so glad to hear the deodorant capsules are working well for you — and it truly means a lot to know you’ve had a positive experience with our customer service team too.
We’re always here if you need anything at all!
Warm regards,
Izzy A.
Customer Support
📩 help@ellasie.com
excellent service also fast delivery perfect product
these are very nice and work a treat i feel great loads of energy!!
Highly recommend 🫶🫶🫶
Reply from Ellasie
Hi Polly,
Thank you so much for your amazing review! 💜 We're thrilled to hear that you're loving the product and feeling full of energy — that’s exactly what we hope for!
We truly appreciate your kind words and recommendation. If you ever need anything or have any questions, we’re always here to help.
Wishing you continued wellness and good vibes,
— The Ellasie Team ✨🫶
They sent me fake gummies from China do not order here. Their products are scams i want my money back. Dropshipping from China they advertise with get your money back if you are not happy but their contact details dont work
Reply from Ellasie
Hi Sherris,
First and foremost, we’ve responded to all your emails promptly and have already offered a full refund, as per our satisfaction guarantee. We're committed to standing by our policies and always do our best to make things right for our customers.
Regarding your concern about the product being "fake" — please rest assured that our gummies and all other products are 100% authentic and safe, manufactured in GMP-certified facilities and compliant with EU health regulations. We ship directly from our international warehouse, which includes China, Germany, UK and US, but that doesn’t mean the products are not legitimate. In fact, we hold all necessary certifications and quality documentation.
The absence of a barcode in your batch is due to a packaging update currently being rolled out — not a reflection of product authenticity or safety.
We’re a verified, growing brand already available on Amazon UK and expanding to Amazon NL, DE, and FR — platforms that require strict compliance.
To claim we’re a “scam” while ignoring our refund offer and communication efforts is not only misleading but harmful.
Lastly, our contact email and support system are fully operational. If you’re still facing any issues, we kindly invite you to respond to our last message so we can promptly resolve this for you.
This review was probably left in bad faith or with competitive intent. We encourage full transparency — our team is here, active, and ready to resolve genuine issues.
Thank you,
Team Ellasie
Scammers!!! Didnt get my package. You Guys don’t anwser on whatsapp/email. Just pethetic
Reply from Ellasie
Hi Marwa,
We're genuinely sorry to see this review — especially since we've responded promptly and professionally to all your messages through our official contact form and email support.
According to the tracking information (which we’ve shared), your parcel is now in the final delivery stage and is scheduled to arrive tomorrow 📦.
As your order contains health and wellness supplements, it was subject to standard customs clearance and security checks, which may extend delivery times — something outside of our control, but required for all reputable international shipments.
We’d also like to clarify that Ellasie is a registered, fully transparent brand, trusted by thousands of customers across Europe. We take pride in our products, our service, and the relationships we build with customers who value honesty, quality, and patience.
While we always strive to provide a smooth and supportive experience, we understand that our brand may not be the right fit for everyone — and that’s okay too.
If you still need assistance after your parcel arrives tomorrow, we remain fully available and happy to help via our website contact form or official email support.
– The Ellasie Team
False advertising. They use the same before/after photos as three other companies: Neuderma, Ultrazeen, and Skinfiy.
Reply from Ellasie
Hi Megan,
Thank you for your feedback — we genuinely appreciate all reviews, including critical ones, as they give us the opportunity to clarify important aspects of how we operate.
Regarding the images you've referenced: some licensed before/after visuals are provided by manufacturers or labs under commercial usage agreements. These visuals may also appear on other legitimate retailers' websites — which is permitted under the licensing terms. This does not indicate false advertising, nor does it compromise the integrity, safety, or effectiveness of our products.
At Ellasie, we are a fully registered brand operating across the UK, EU, AU and North America. Our products are manufactured in certified, CE, GMP and ISO-compliant facilities, and we comply with strict health and advertising regulations — including image licensing, product testing, and truthful marketing.
That said, we fully understand your concern and are actively working to feature more original customer-submitted content and real user testimonials. Transparency and trust are central to our values.
We welcome anyone to contact us directly through our official website for detailed information on our certifications, sourcing, or product documentation. We’re proud of the quality we deliver — and we remain committed to honesty, compliance, and customer care at the highest level.
Warm regards,
The Ellasie Team
I’ve been using the Ellasie Vegan Probiotics for Vaginal Health for a couple of weeks now, and I’m really happy with it. It’s easy to take, and I love that it’s vegan. I’ve noticed things feel more balanced and comfortable since I started using it.
The fact that it helps with pH balance and includes vitamins makes it super convenient. It’s also nice knowing it doesn’t have any weird additives. Definitely worth trying if you’re looking for a natural way to support your health.
Would recommend!
Reply from Ellasie
Hi Hayley,
Thank you so much for sharing your Ellasie journey! 💜 We’re genuinely delighted to hear that our Vegan Probiotics are helping you feel more balanced and comfortable — that's exactly what we designed them for.
It means a lot to us that you appreciate the clean, vegan formula and added vitamins. Your kind words and recommendation truly make our day!
We’re always here if you need support or have any questions. Wishing you continued comfort and wellness 🌸
— The Ellasie Team
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