Company activity
Updated 18 hours ago
This page gives you a detailed overview of how eDreams has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: May 2014.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
8,701
Verified
41,883
Invited
0
Redirected
1
Total reviews from the past 12 months
50,585
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How eDreams got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
16 October 2025
One profile merged into eDreams because it was about an identical domain.
eDreams's TrustScore became 4.3 after this profile merge (previously 4.3).
See details18 December 2024
5 profiles merged into eDreams because of rebranding.
eDreams's TrustScore became 4.4 after this profile merge (previously 4.4).
List of profilesReply behavior
How eDreams replied to negative reviews in the past 12 months
eDreams’s flagging activity
How frequently eDreams flagged their reviews in the past 12 months
What's a flagged review?
eDreams may flag a review if they think it's in breach of Trustpilot's guidelines.
eDreams selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- eDreams flagged 2,608 of their reviews a total of 2,608 times.
- 89% of those cases turned out to be invalid.
What happened to the 2608 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
2,345
Reviews removed from trustpilot.com
263
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by eDreams
2,328
Reviewer resolved the breach of Trustpilot's guidelines
17
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
263
Reviewer didn't resolve the breach of Trustpilot's guidelines