Banner for DFI Beds

DFI Beds Reviews 

1,721
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and comfort of the beds, highlighting that they feel supportive, beautifully crafted, and deliver a truly wonderful, restful night's sleep. Many buyers also appreciate the remarkably fast delivery service alongside the friendly and professional drivers who communicate clearly and make bedroom setup completely effortless. However, some people mentioned experiencing rather frustrating issues with missing components or incorrect parts arriving unexpectedly upon delivery. A few reviewers were definitely dissatisfied with the after-sales customer support when attempting to resolve these unexpected product problems.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast turnaround times and punctual arrivals.... See more

Product

Reviewers mention positive feedback about product quality and comfort, noting that the beds and mattresses... See more

Quality

Clients share positive opinions on quality, consistently highlighting the sturdy bed frames, beautiful... See more

Staff

Reviewers highlight positive aspects of staff, praising their helpful, professional, and accommodating nature... See more

Service

People report high satisfaction with the service, praising helpful and professional staff throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 4foot bed complete with headboard/2 drawers.It arrived within 7days.The staff arrived fitted the bed without any problems. .They were very professional, pleasant. I would recommend dfi beds... See more

Company replied

Rated 5 out of 5 stars

From first contact via email to purchase was excellent, staff very helpful and understanding when we had to delay delivery. I explained shortage of space and staff were not one bit pushy but told me n... See more

Company replied

Rated 5 out of 5 stars

Super customer service. Accommodated earlier delivery within just a few days. Very responsive and easy to deal with. Text the night before to confirm delivery timeframe which is super helpful so... See more

Company replied

Rated 5 out of 5 stars

I got standard double side mattress medium soft. All merchandisers are different ,have different profiles like medium firm for different,means soft for Jysk.etc.However I I’m satisfied with DFI.The hi... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Furniture Wholesaler
  6. Mattress Store

About DFI Beds

Written by the company

With over 20 years experience in the online bedding business we understand the importance of high quality product and great service at an affordable price.

We're the official sleep partner of the Ladies Gaelic Football Association (LGFA). Our beds & mattresses are hand made in Ireland using the finest raw materials and have been designed by Sleep Experts to give you the best night’s sleep possible.

We offer Free Express Delivery anywhere in Ireland.


Customer Service

We take great pride in our ability to provide exceptional service to all our customers.

Our friendly customer support team is always at your disposal, prepared to assist with any inquiries, concerns, or issues that may arise.

You can contact us via email, Live Chat or by phone.


Shop Beds Shop Mattresses Shop Bedding Contact Us

FREE delivery in Ireland

Written by the company

On a day that suits you
DFI Beds offer free delivery throughout Ireland and can guarantee delivery within 7-10 working days - now available on a day that suits you. Choose your preferred delivery day at checkout - up to 90 days in advance.

Delivery

Free Express Delivery

Get Free Express Delivery anywhere in Ireland

Contact info

Promotion box for DFI Beds

Affordable Luxury

Handmade Irish beds and mattresses at incredible factory prices.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,721)

437 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My purchase from DFI Beds.

I am very happy with my King size bed purchased from DFI Beds. Delivery arrived on the date and day as advised. The company were most helpful when I placed my order and made everything so easy for me.

8 August 2026
DFI Beds logo

Reply from DFI Beds

Hi Patricia,

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear you’re so happy with your new King-size bed.

It’s great to hear that everything went smoothly from placing your order right through to delivery, and that our team was able to make the process easy for you.

We hope you enjoy many comfortable nights in your new bed! 😊

Thank you again for choosing DFI Beds.

Customer Care Team
DFI Beds – Sleep Well, Live Well

Rated 5 out of 5 stars

Quick delivery and delivery driver was…

Quick delivery and delivery driver was very polite and efficent

21 August 2026
DFI Beds logo

Reply from DFI Beds

Hi Deborah,

Thank you so much for taking the time to leave us a review. We’re delighted to hear you received your delivery quickly and that our driver was polite and efficient.

We’ll be sure to pass your lovely feedback on to the delivery team — they’ll be delighted to hear it!

Thank you again for choosing DFI Beds.

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

I would highly recommend this company ……

I would highly recommend this company … seamless from start to finish and special mention to Anthony delivery man … who cane exactly when he said he would … will def use again , an excellent company

20 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you so much, Gerrie, for your fantastic review and for recommending DFI Beds! ⭐

We’re delighted to hear everything was seamless for you from start to finish. It’s especially lovely to hear your kind words about Anthony and that he arrived exactly when he said he would — we’ll be sure to pass your feedback on to him!

Thank you again for choosing DFI Beds, Gerrie. We really appreciate your kind words and look forward to welcoming you back again in the future! 😊

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

Sleep easy

Beautiful divan bed at a great price. Fast delivery and great value for money. This is the second bed we've purchased from DFI, the first one is still like new after 4+years. Highly recommend DFI.

16 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you so much, Aileen, for your lovely 5-star review! ⭐

It’s fantastic to hear you’re so happy with your new divan bed and that you found it to be such great value for money. Even better to hear that this is your second bed from DFI!

Knowing your first bed is still looking like new after 4+ years is such a lovely compliment and really means a lot to us. We’re delighted to have you back and hope you get many more happy years of sleep from your new bed too.

Thank you again for recommending DFI Beds, Aileen. We really appreciate your continued support! 😊

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

5star all round

From first contact via email to purchase was excellent, staff very helpful and understanding when we had to delay delivery. I explained shortage of space and staff were not one bit pushy but told me not to worry and when I was ready to contact her. Most pleasant experience. Delivery excellent and on time stated. Well worth 5 🌟 rating 👌 Thanks.

27 August 2026
DFI Beds logo

Reply from DFI Beds

It’s brilliant to hear that you had such a pleasant experience with us from your very first email right through to receiving your bed. We completely understand that sometimes things don’t go to plan with space and moving, so we were more than happy to work around you and wait until you were ready.

It’s lovely to hear you felt comfortable and never under any pressure — that’s exactly how we want our customers to feel. And of course, we’re delighted the delivery went smoothly and arrived on time too!

Thank you again for your kind words, Joseph. We really appreciate you choosing DFI Beds and hope you’re enjoying your new bed! 😊

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

We were waiting to move into our house…

We were waiting to move into our house and the delivery of our beds was not for a few days and I emailed and ask if I could have them any quicker and they got back onto me straight away and I had the beds within 2 days! We were so happy we could move into our house quicker.

9 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you, Lorna, for taking the time to leave us such a lovely review. We’re delighted we could help get your beds delivered sooner and that this meant you were able to move into your new home earlier than planned!

It’s great to hear our team got back to you quickly and that everything was arranged smoothly. We hope you’re settling into your new home and enjoying your new beds!

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

Incredible home delivery service

Incredible home delivery service. Paul messaged day before confirming time.

9 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you, Mel, for taking the time to leave us a review. We’re delighted to hear you were so happy with our home delivery service and that Paul kept you updated and confirmed your delivery time in advance.

We really appreciate your feedback and are glad everything went smoothly with your delivery.

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

Amazing quality amazing prices from DFI Beds

This was my first time buying a bed from DFI Beds and it won’t be my last. The bed is perfect. The mattress is very comfortable and lovely and thick. Great quality and of course the headboard is beautiful. Love the whole package and will definitely be buying again from DFI Beds

24 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you for your fantastic review! We’re delighted to hear you’re so happy with your first DFI Beds purchase and that you love the whole package, from the comfortable mattress and quality bed to the beautiful headboard.

It’s lovely to hear you’ll be coming back to DFI Beds again in the future. Thank you for choosing us and for your kind words about our quality and prices.

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

Excellent quality and comfortable bed

I am extremely happy with my new DFI bed. The quality of the materials and the overall finish are excellent. From the first night, I noticed a big improvement in comfort and support, especially for my back. The mattress and bed frame feel very sturdy, well made, and provide a great night's sleep.
The delivery and service were also excellent, with helpful and professional staff throughout the process. It feels like a great investment and I would highly recommend DFI to anyone looking for a comfortable, high-quality bed.
Thank you for a fantastic product and service.

15 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you, Joseph, for taking the time to leave such a detailed review. We’re delighted to hear you’re so happy with the quality, comfort and support of your new DFI bed, and especially that you’ve noticed an improvement in your sleep.

It’s also great to hear that you found our customer service and delivery team helpful and professional throughout the process. We really pride ourselves on looking after our customers from the moment they get in touch, right through to delivery.

Thank you again for your recommendation and for choosing DFI Beds.

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

Great to deal with very happy with my…

Great to deal with very happy with my purchase

14 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you, Tracey, for your lovely review. We’re delighted to hear you were so happy with your purchase and that you found us great to deal with. We really appreciate you choosing DFI Beds.

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

On time delivery

On time delivery. Goods as expected.

14 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you, Ruby, for taking the time to leave us a review. We’re delighted to hear your delivery arrived on time and everything was as expected.

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 1 out of 5 stars

I only got my mattress delivered this…

I only got my mattress delivered this morning and the plastic packaging has not been removed I don’t mind paying extra for a bed with handles as this is what I was looking for in the first place if I could return the mattress and order one with handles I would much appreciate this.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, customer service and delivery times. Mattresses are so comfortable.

11 August 2026
DFI Beds logo

Reply from DFI Beds

Thank you, Carol, for your lovely 4-star review! We’re delighted to hear you’re happy with the products, customer service and delivery, and especially that you’re finding the mattresses so comfortable.

Customer Care Team
DFI Beds - Sleep Well, Live Well

Rated 5 out of 5 stars

Danni was very helpful and…

Danni was very helpful and knowledegable in helping make the final decision on which mattress was the best fit. Loyalty discount for a repeat customer as well as fast delivery with a courteous helpful delivery man who helped carry in the mattress to the right room.

And of course a fabulous product.

1 August 2026
DFI Beds logo

Reply from DFI Beds

Hi Eileen,

Thank you so much for taking the time to leave such a lovely review. It was a pleasure helping you choose the right mattress, and we’re delighted to hear you were happy with the recommendation and your repeat-customer discount.

It’s also wonderful to hear that your delivery went smoothly and that our driver was able to help get the mattress into the room for you.

Thank you again for choosing DFI Beds for a second time and for your kind words about both our service and your new mattress. We really appreciate your continued support and hope you enjoy many comfortable nights’ sleep! 😊

Customer Care Team
DFI Beds – Sleep Well, Live Well

Rated 5 out of 5 stars
DFI Beds logo

Reply from DFI Beds

Hi Josephine,

It’s great to hear you were happy with your delivery and the friendly service you received. We really appreciate you taking the time to share your experience with us.

Thank you for choosing DFI Beds, and we hope you enjoy your new bed!

Customer Care Team
DFI Beds – Sleep Well, Live Well

Rated 5 out of 5 stars

Very Comfy Harmony Ottoman Bed

We had originally ordered the Hope bed which is a divian bed as our 17month old daughter will no longer go to the cott so we had to do something for comfort as we had a double bed and myself and my wife were waking up with bad backs as she would lie horizontal rather then vertical on the bed. so we looked into superking. I measured the room but didn't take into account the measurements to get the bed from the door outside to the top of the stairs as old house renovated. Anthony arrived and we tried all but no luck so he had to bring back to their office and i asked him is there any other solution.
DFI came back and were very helpful on the phone and suggested the Ottoman bed. As i used humm i had to see if they could loan me a little more and thankfully no issue so we agreed to go with the harmony ottoman and within the usual business days the new bed finally came. We got the headboard upstairs thankfully and Paul did the assembly as i booked that with my booking and after all was set up we finally got the bed we needed. Got my first night sleep last night with the new bed and so comfy. Def worth it

6 August 2026
DFI Beds logo

Reply from DFI Beds

Hi Brian,

Thank you for taking the time to share your experience and for giving us such a detailed review.

It sounds like there was quite a bit to overcome with getting the original bed into the house, so we’re really pleased that we were able to find a solution with the Harmony Ottoman Bed. It’s great to hear that everything worked out in the end and, most importantly, that you had such a comfortable first night’s sleep! 😊

We’ll also be sure to pass your kind words on to Anthony and Paul. Thank you for choosing DFI Beds, and we hope you and your family enjoy many comfortable nights in your new bed.

Customer Care Team
DFI Beds – Sleep Well, Live Well

Rated 5 out of 5 stars

I appreciate the good quality and…

I appreciate the good quality and price, 100% recommend

7 August 2026
DFI Beds logo

Reply from DFI Beds

Hi Yannie,

Thank you for your kind feedback and for recommending DFI Beds! We’re delighted to hear you’re happy with both the quality and the value for money.

We really appreciate you choosing DFI Beds and taking the time to share your experience.

Customer Care Team
DFI Beds – Sleep Well, Live Well

Rated 3 out of 5 stars

The bed frame is fabulous absolutely…

The bed frame is fabulous absolutely love it and great quality! I am only docking stars because the delivery driver would only leave it in my hall and wouldnt bring it upstairs. I know you dont do assembley and thats fine but to drop at the door and be told no because he has a hernia ? Very poor. I ordered my matress from a different company and their delivery drivers very kindly brought it up for me.

7 August 2026
DFI Beds logo

Reply from DFI Beds

Hi Gillian,

Thank you for taking the time to leave your review. We’re really pleased to hear that you love the bed frame and are happy with the quality.

I’m disappointed to hear that the delivery aspect took away from your experience. Our delivery service is to the entrance/hallway of the property, as outlined in our delivery information, and our drivers are not insured to carry furniture upstairs. That said, I appreciate that this may not have been what you expected on the day.

We’re very glad you’re happy with your new bed, and we really appreciate you choosing DFI Beds.

Customer Care Team
DFI Beds – Sleep Well, Live Well

Rated 5 out of 5 stars

Excellent Products and Outstanding Service

I purchased two beds from DFI Beds and I am extremely satisfied with both the quality of the products and the excellent service I received. From the day of purchase right through to delivery, the entire process was smooth, professional, and hassle-free.

A special mention goes to Paul, the delivery driver, who was very friendly, courteous, and highly professional. He made the delivery experience even better and is a real credit to the company.

I would highly recommend DFI Beds to all my family, friends, and anyone looking for quality beds and outstanding customer service. I will definitely be purchasing from them again in the future.

6 August 2026
DFI Beds logo

Reply from DFI Beds

Hi Ernest,

What a fantastic review — thank you for taking the time to share such detailed feedback.

We’re delighted to hear you’re so pleased with both of your beds and that everything from ordering through to delivery was smooth and hassle-free. It’s especially lovely to hear your kind words about Paul. We’ll be sure to pass these on to him — he’ll be delighted to know his friendly and professional service made such a positive impression.

Thank you for recommending DFI Beds to your family and friends, and for choosing us for your two beds. We’ll look forward to welcoming you back when you’re ready for your next purchase!

Customer Care Team
DFI Beds – Sleep Well, Live Well

Rated 5 out of 5 stars

Great price for the bed

Great price for the bed
It looks really good and is comfortable
Free delivery and the man delivering was very helpful brought it up my outside steps not all deliveries will he was really good at communicating about when he would be calling
I would definitely recommend buying from here

4 August 2026
DFI Beds logo

Reply from DFI Beds

Hi Olivia,

Thank you for taking the time to share your experience with us. We’re delighted to hear you’re happy with the look and comfort of your new bed, and that you felt it was great value for money.

It’s also lovely to hear that the delivery went so smoothly and that our driver kept you well informed and was able to help with the outside steps. We’ll be sure to pass your kind comments on to him.

Thank you for recommending DFI Beds — we really appreciate your support!

Customer Care Team
DFI Beds – Sleep Well, Live Well

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look