Denform Reviews 

373
TrustScore 5 out of 5

4.8

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Company details

  1. Day Spa
  2. Hot Tub Store
  3. Swimming Pool

Written by the company

Danmarks største udespa- og sauna brand. Kundeservice og kvalitet har været vores prioritet siden 1979. Vi glæder os til at høre fra dig!


Contact info

4.8

Excellent

TrustScore 5 out of 5

373 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(373)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

Im disappointed as nothing seemed to…

Im disappointed as nothing seemed to work as they say. First I ordered my spa and was charged the wrong amount so it had to be corrected manually. Secondly it tok a month to get the delivery that was promised to happen in matters of some days and no one knew where it in the meantime. Thirdly, after one month of use the whole spa just died and didn’t show electricity and after some turns of communication I was promised that a service guy will contact me to come and repair. Now more than 10 days has gone since that and I’m still waiting for a contact
Finally today, been sitting in a phone queue telling me I’m first in line to be answered, now 30 min (14.00 - 14.30)has gone and I realizing that nobody will pick up that Phone…. I regret buying my spa

Sorry but can’t recommend this company

Note: today July 21 another 8 days gone by and still no contact made from the service guy….

13 July 2026
Unprompted review
Rated 5 out of 5 stars

A year of using our Denform hot tub 10/10 !

We bought our hot tub from Denform May 2025. The people in the shop (in particular Thorbjørn) were super professional, helpful and not pushy at all. They were patient in answering all our questions - also via email after we left the shop. Since then we have loved our spa tremendously! And any time we had a question they were there to answer and help. 10/10. Cannot recommend more highly!!!!

21 April 2026
Unprompted review
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Reply from Denform

Thank you for you review and recommendation of us! 😊🧡 We have passed it on to the team.

Have a great day! Hope to hear from you soon 😊

Best regards
Denform

Rated 5 out of 5 stars

Phenomenal service!

Phenomenal service! Outstanding!
Even if one doesn't need a Spa, I'd recommend buying one from Denform just to enjoy their customer service.
Never have we felt so taken care of as customers and we very safe that we have made an investment for life.

22 August 2025
Unprompted review
Denform logo

Reply from Denform

Hi Niklas,

We really appreciate your kind words. We strive to deliver the best customer service, and your appreciation means a lot to us!

Feel free to call us anytime 😊
Have a great summer!

Best regards
Denform

Rated 5 out of 5 stars

Helpful!

Helpful, fast and right to the point.
Better customer service is hardly seen!

15 August 2025
Unprompted review
Denform logo

Reply from Denform

Thank you for your kind review! 😊

Rated 5 out of 5 stars

Perfection in it´s entirety

Perfection in it´s entirety, the service, the help and the direct Connection is simply just a delight. I would really just recommend you all to purchase from this Company if you would to purchase a SPA.

Keep it up guys

// Daniel Eremar

7 August 2019
Unprompted review
Denform logo

Reply from Denform

Hi Daniel,

Thank you very much for your 5 star review.
We are happy to know that you are satisfied with our serivce!
Have a nice day.

Best regards,
Dennis, DenForm

Rated 5 out of 5 stars

Great prices and even better service

Great prices and even better service. We recently bought a spa from Denform and are very happy with the service received.... and we love the outdoor spa !

7 September 2018
Unprompted review
Denform logo

Reply from Denform

Hi Tina

Thank you for your review and the 5 stars.
I am glad that you are satisfied with the spa and the service.
We are looking forward to being helpful in the future.

Yours sincerely
David, DenForm

Rated 5 out of 5 stars

Bought a massage chair

Bought a massage chair. Very polite service that could answer the questions I asked.

20 August 2018
Unprompted review
Denform logo

Reply from Denform

Hi Brian

Thank you for your review and the 5 stars.
I am glad that you are satisfied with the service.
We are looking forward to being helpful in the future.

Yours sincerely
David, DenForm

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