D-reizen Reviews 

I've been buying travel packages here more than once and I can say it's the best site.

Their service is good. I have booked with them for the third time. Everything went smoothly in the previous two vacations. Hope we will have a good experience this time too.

I had a good experience. Good price. Easy to book and pay. Have not used any customer service though and still have to make final payment so might review again! So far so good

Good selection of Tours and pleasant communication with employees

A very good company; this isn't the first time I've booked a trip with them. They treat you well and do everything to the highest standard.

D-reizen is the best vacation company in Holland and I am very happy to be here with d-reizen dankjewel

Excellent friendly service. Always satisfied with our bookings. Thank you.

I like this company ,working good.

⭐ 2/5

Unfortunately, we were disappointed not only with the hotel itself but also with the quality and accuracy of the information presented on the travel agency's website.

Important details that could have significantly influenced our booking decision were missing. For example, there was no information about the pool depth, which turned out to be only 140 cm at its deepest point. The description also created the impression that the beach next to the hotel belonged to the property, while in reality it is a public beach where guests must pay extra to use sunbeds.

In addition, some of the information and photos provided during the booking process did not reflect reality. Certain facilities and amenities were advertised even though they were no longer available.

It appears that the travel agency publishes information received from hotels without adequately verifying whether it is accurate, current, and complete. As a result, customers may make purchasing decisions based on incomplete or outdated information, which can lead to significant disappointment during their vacation.

I would like to see a more thorough verification process for hotel descriptions and a greater level of transparency so that customers can make informed decisions based on reality rather than marketing materials.

Thank you Emma, for your help in organizing our trip to Portugal. The recommendations of all three hotels were acceptional!
It made our holiday extra special!

Patricia & Kerry

The best travel network – instant booking, simple selection system, fast document delivery, and the ability to pay through Klarna – it's very convenient. Thank you so much for your efforts. In the future, I will only use your company and recommend you to my friends.

Excellent holiday booked through D-Reizen! Everything was well organized from start to finish. The hotel was clean, comfortable, and the staff were very friendly. The area was quite lively and a bit noisy at times, but that only added to the fun holiday atmosphere. Salou is a fantastic destination, and I would happily book with D-Reizen again. Highly recommended! 😊

The booking situation isn't entirely clear. Was it approved or not? After the money is debited, you're constantly under pressure. It's unclear whether the trip is still valid or if they'll send a cancellation notice. When I first booked, the company canceled my reservation.

We’ve been using this website for years and have always had a great experience. Booking our vacations is quick, easy, and stress-free. The site offers a wide range of options, competitive prices, and a very user-friendly experience. Thanks to this service, every trip we book becomes a wonderful and memorable vacation!

I am very satisfied with my holiday booking via D-Reizen! 👍 The entire process was smooth, the offers were great, and our vacation was exactly what we hoped for. Everything was perfectly organized. I highly recommend D-Reizen!

I am a long time customer of D-riezen Beuningen ( previously Nijmegen). I can never truly express the tremendous service that I have received years. Each year , for the past twelve years , I have book a trio for my family and I to the U.S. In all the twelve years , I have never once had a problem in our travel arrangements. Everything has always gone perfectly. Several times over the years , I ran into problems , which had to do directly with the airlines , and/ or hotels, but they were immediately attended too and resolved by either Joyce , or Nena ( Beuningen office ), within a short time and at no inconvenience to me or my family. The kindness , patients and respect that I have always been treated with by each of your employees in the Beuningen office has been outstanding . Always efficient and extremly well organized. I feel confident that I have always received the best prices and most well suited to my needs travel arrangements. It has been, and continues to be, a pleasure and comfort booking with your Beuningen office. My family and I know we are in good hands , with no worries each year we book our trip with D- riezen ( Beuningen) . I am sincerely thankful for all of the patients and commitment that we have received each year from d- riezen, particularly from joyce and nena in the Beuningen location.

Thank you so much for organizing our holiday. Everything was excellent, from the accommodation to the activities. We had a fantastic time and created many wonderful memories. Your professionalism and attention to detail made our trip truly special.

I would like to express my disappointment regarding the transfer services associated with my booking (Dossiernummer: 597083) for Cala Dor, Spain, in April.

For this trip, I paid €176 for the Standard Transfer service. Unfortunately, the service provided was far below acceptable standards.

Upon arrival at the airport, my family and I had to wait for more than one hour before the transfer bus finally arrived. This was already an inconvenient and frustrating start to our holiday.

The return transfer was even worse. We were waiting at the hotel reception at the agreed pickup time, yet the transfer bus left without us. After the hotel reception contacted the local transport company, they admitted that a mistake had been made on their side and advised us to take a taxi to the airport and submit the invoice for reimbursement.

To ensure there would be no issues, I immediately contacted D-reizen customer service while still in the reception . The customer service representative confirmed the same advice: take a taxi to the airport, keep the receipt, and submit it afterward for reimbursement.

As a result of the transport company's mistake, I had no choice but to pay an additional €80 for a taxi from the hotel to the airport in order not to miss my flight.

After returning to the Netherlands, I submitted a formal complaint together with the taxi invoice. However, more than 45 days have now passed, and D-reizen has still not refunded the costs. This is unacceptable, especially considering that both the local transport provider and D-reizen customer service acknowledged that the transfer failure was not my fault.

At a minimum, I believe I am entitled to:

A refund of the Standard Transfer fee of €176.10, as the service paid for was not delivered correctly.
Reimbursement of the €80 taxi expense that I incurred solely because of the transport provider's admitted mistake.

The lack of communication, the stress of almost missing our flight, the additional costs, and the lengthy complaint handling process have left me extremely dissatisfied with the service provided.

I hope D-reizen will review this matter fairly and provide the reimbursement that is clearly justified under the circumstances.