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Creditplus Bank AG Reviews 

984
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I found this company at the portal called Verivox, it was the best rated in interest charges and I can see why, it was really fast and they always tried to find contact with me which made the communic... See more

Company replied

Rated 1 out of 5 stars

Worst service ever seen. Too many hidden charges, they kept debiting me even after pay off of the credit. Multiple interest charged in a single month, charges for early payment even after only 1 year... See more

Rated 5 out of 5 stars

Very fast response!👍 After my request, the money arrived in my account the very next day. Since I applied for the loan through an intermediary (Volksbank, where I already have an account and where my... See more

Company replied

Rated 5 out of 5 stars

I can wholeheartedly recommend CreditPlus; whenever I needed help, I was granted a loan very quickly. They work professionally and punctually. Thank you for your support.

Company replied

Company details

  1. Credit Counseling Service
  2. Car Finance and Loan Company
  3. Loan Agency

Written by the company

Wer wir sind? Wir machen Wünsche machbar – unsere Mission ist es, das Leben unserer Kund:innen zu bereichern und mit unseren Finanzdienstleistungen Träume zu verwirklichen. Wir verstehen uns nicht als typische Bank, sondern als lebendige Gemeinschaft von Gestalter:innen, die keine Angst davor haben, neue Wege zu gehen. Dabei setzen wir uns alle auch noch für Themen mit Impact wie Nachhaltigkeit und Digitalisierung ein – ob in unserer Zentrale in Stuttgart, an unserem Standort in Offenbach oder deutschlandweit in unseren 21 Filialen. Bei der Creditplus denken wir größer, denn wir profitieren von Synergien mit unseren (inter)nationalen Schwestereinheiten und Business Units unter dem Dach der Crédit Agricole. Produkte, Services, Leistungen Mit der Creditplus als Kreditgeber geht der Kredit schnell und einfach online. Bequem vom Sofa aus und unabhängig von Öffnungszeiten einer Filiale. Bestimmen Sie Ihre Kreditsumme und Laufzeit mit unserem Kreditrechner ganz einfach selbst. Danach erhalten Sie von uns ein individuelles Kreditangebot zu attraktiven Konditionen. Sie nehmen Ihre finanzielle Freiheit selbst in die Hand und schließen den Kredit mit wenigen Klicks online ab: 100% digital – mit Video-Identitätscheck und elektronischer Signatur. Das ist up to date und spart Zeit. Mit einem Onlinekredit von Creditplus sind Sie zu jeder Zeit auf der sicheren Seite und profitieren von der zusätzlichen Flexibilität. Kennzahlen Mitarbeiter 767 Umsatz 230 Mio. EUR (2024)


Contact info

Promotion box for Creditplus Bank AG

Jetzt Kredit beantragen

Erfüllen Sie Ihre Wünsche mit unseren Krediten zu Top-Konditionen.

4.2

Great

TrustScore 4 out of 5

984 reviews

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4.2

All reviews

(984)

317 reviews in the last 12 months

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Rated 5 out of 5 stars

Creditplus

Great and fast servive

19 August 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello Aga,

Thank you for taking the time to share your feedback. We appreciate your recognition of our service and are pleased that you experienced it as efficient.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars

Bank is fast a friendly

Bank is fast a friendly

6 August 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello, Marco S.,

thank you for your feedback. We appreciate that you associate our bank with friendliness.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello Ursula Schmüser,

thank you for your feedback. We appreciate that you experienced our service as fast and reliable.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars

Everything was quick and uncomplicated

Everything was quick and uncomplicated! Short procedures and transparency

16 July 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello Katerina Kreuzer,
Thank you very much for your positive feedback! We are very pleased that you are satisfied with us and our service and appreciate your support.
Kind regards,
Yours Creditplus Bank

Rated 5 out of 5 stars

I can wholeheartedly recommend…

I can wholeheartedly recommend CreditPlus; whenever I needed help, I was granted a loan very quickly. They work professionally and punctually. Thank you for your support.

10 June 2026
Unprompted review
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello Nataliakoch,

it is greatly appreciated that you took the time to share your positive experience with CreditPlus. Your feedback regarding the quick and professional support when you needed a loan highlights what matters to us.

Best regards,
Creditplus Bank

Rated 1 out of 5 stars

14.10.1974

7 July 2026
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Reply from Creditplus Bank AG

Guten Tag,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Feedback zu geben. Es tut uns sehr leid, dass Sie mit uns nicht zufrieden waren. Wir nehmen Ihre Kritik sehr ernst und würden uns freuen, die Angelegenheit persönlich zu klären und gemeinsam mit Ihnen eine Lösung zu finden. Geben Sie uns die Chance, Sie von uns zu überzeugen! Kontaktieren Sie uns gerne per Mail: beschwerdemanagement@creditplus.de . Wir freuen uns, von Ihnen zu hören.

Beste Grüße
Ihre Creditplus Bank

Rated 5 out of 5 stars

I would recommend it for a credir

Easy credit process, highly suggested.

21 April 2026
Unprompted review
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello Juli,

thank you for your feedback and for taking the time to share your experience. We appreciate your recommendation.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars

Clear and quick!

Clear, followable processing, quick solution, very good work!

23 June 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello, J.T. H.,

thank you for taking the time to share your feedback. We appreciate your recognition of the clear process, the efficient solution, and the quality of the work.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars

Absolutely fair terms

Absolutely fair terms, fast processing, and very friendly service. Highly recommended! 👍🌞🌞🌞🌞🌞

23 June 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello Gerhard,

thank you for your feedback. We appreciate that you experienced our terms as fair, the processing as fast, and our service as friendly.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello HANA,

thank you for your feedback. We appreciate that the process was fast and uncomplicated for you.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello, Deea Const

thank you for your feedback. We appreciate the opportunity to assist you quickly and correctly.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars

Case handling was extremely…

Case handling was extremely professional.
All in all the process was completed in a very accelerated manner,

29 May 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello, ZORICA and MATTHIAS,

thank you for taking the time to share your feedback. We appreciate your recognition of the professional case handling and the efficient processing of your request.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello well done,

your feedback on our uncomplicated and excellent service is greatly appreciated. It reflects the effort we put into ensuring a smooth experience.

Best regards,
Creditplus Bank

Rated 4 out of 5 stars

This was my first time using the online…

This was my first time using the online document upload feature and I must say the review was precise in stating what additional documents were needed. Once that was done, all was quickly resolved.

12 May 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello, Eugene Wommack,

it’s great to hear that your first experience with our online document upload feature was smooth. We appreciate your feedback on the precise review of the required documents and the quick resolution afterward.

Best regards,
Creditplus Bank

Rated 1 out of 5 stars

12071982Elena

6 May 2026
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Reply from Creditplus Bank AG

Guten Tag Elena Iulia Stroie

vielen Dank für Ihre Rückmeldung. Es tut uns leid zu hören, dass Ihre Erfahrungen mit uns nicht Ihren Erwartungen entsprochen haben. Solche Rückmeldungen nehmen wir ernst und werden sie gerne intern sorgfältig prüfen. Wir bitten Sie daher, eine E-Mail an beschwerdemanagement@creditplus.de zu senden, damit wir uns darum kümmern können.

Beste Grüße
Ihre Creditplus Bank

Rated 1 out of 5 stars

Very disappointing

Changing my review to 1 star as they have non-existent customer service. I have been paying my loan for 5 months now, and cannot create an online account. I have reached out multiple times, and have simply been ignored. So I have no idea what the details of the loan are at the moment. No mail, no email, nothing!

7 April 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello customer,

your feedback about the unbelievably fast and smooth process means a lot to us. We’re glad to hear the instant approval and quick reflection of funds made your financing experience the best you’ve had.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars

The process is fast and easy

The process is fast and easy, very smart

2 April 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello Wolfgz,

thank you for your 5-star rating. We’re glad to hear that you found the process fast and easy.

Best regards,
Creditplus Bank

Rated 5 out of 5 stars

Creditplus is very fast and reliable

Creditplus is very fast and reliable. Its the second credit i had to take and i am happy i did that with them

23 March 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Hello Cher Stoicescu,
Thank you very much for your positive feedback! We are very pleased that you are satisfied with us and our service and appreciate your support.
Kind regards,
Yours Creditplus Bank

Rated 1 out of 5 stars

08.01.1968

17 March 2026
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Guten Tag,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Feedback zu geben. Es tut uns sehr leid, dass Sie mit uns nicht zufrieden waren. Wir nehmen Ihre Kritik sehr ernst und würden uns freuen, die Angelegenheit persönlich zu klären und gemeinsam mit Ihnen eine Lösung zu finden. Geben Sie uns die Chance, Sie von uns zu überzeugen! Kontaktieren Sie uns gerne per Mail: beschwerdemanagement@creditplus.de . Wir freuen uns, von Ihnen zu hören.

Beste Grüße
Ihre Creditplus Bank

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