Credible Reviews 

9,576
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process easy to navigate and understand, appreciating the straightforward application and efficient service. Many highlighted the speed of response and quick funding, often receiving funds within days. People also valued the ability to compare various loan options and secure favorable interest rates, helping them consolidate debt and save money through clear and transparent information. However, some customers also noted that interest rates could be higher than expected, and some wished to avoid origination fees. A few other people also felt that the loan options presented were sometimes unsuitable or limited, with some lenders denying applications despite pre-approval.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing the application process as... See more

Service

Consumers find service to be positive, with many reviewers highlighting the quick and easy process to obtain... See more

Price

Customers consistently note positive experiences with price, often finding low interest rates and favorable... See more

Payment

Users describe positive interactions with payment, highlighting the quick and efficient funding process. Many... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to view my options and apply for a loan. Also I really appreciated seeing the different APR options so I could make an informed decision about which plan I would like. Also! Incredibly competitiv... See more

Rated 5 out of 5 stars

The loan application process was easy... completed my application and was able to review my qualifications and I signed on the dotted line...48 to 72 hours later funds in my account and now credit car... See more

Rated 5 out of 5 stars

Quick and easy. Credible asked for some basic application information and quickly gave me options with recommendations on where I had the most excellent chance. I was able to see terms and payment amo... See more

Rated 5 out of 5 stars

Credible did an excellent job with guiding and assisting me with applying for my first loan. Without Credible‘s help in explaining my credit score and how I can improve it, I would‘ve never been able... See more


Company details

  1. Price Comparison Site
  2. Non-Bank Financial Service
  3. Online Marketplace

About Credible

Written by the company

About Credible’s products
(Notice: Links below lead to Credible’s website(s))

Credible offers users the ability to compare personalized prequalified rates from multiple lenders across multiple products, such as:

  • Personal Loans
  • Student Loan Refinance
  • Private Student Loans
  • Insurance
  • Credible is different from other marketplaces and other mortgage brokers. Here’s how:

    • You’ll receive personalized prequalified rates. With Credible’s lending marketplace, you can fill out a simple, two-minute form, and instantly see which lenders you qualify for and at what rates. These are personalized, prequalified rates based on your credit history.
    • Your credit score is not impacted.* Credible performs a soft credit inquiry to provide personalized prequalified rates for the loan products on our site. Soft credit inquiries do not affect your credit score.
    • Safe and secure: Your data is encrypted and protected using transport layer security (TLS), the same protocols top banks and financial institutions use. And we don’t share your contact information with lending companies without your permission. Read more about Security at Credible.

    • Checking prequalified rates with Credible is free and our dashboard allows consumers to see important loan details, including monthly payment and total repayment costs, and sort as they prefer.

      Insurance-related services are provided through Credible Insurance, Inc. (CA Lic. # 0M90597), VA: Credible Insurance Agency, Inc., MN SOS: Credible Cover, Inc.. Not available in all states.

      *Checking rates on Credible will not impact your credit score. If you close a loan, your chosen provider or ultimate lender may perform a hard credit pull that may impact your credit score prior to loan closing (timing varies by provider).

Credible

Written by the company

Credible is a marketplace that allows you to compare financial products from multiple providers side-by-side. Credible is not a lender, a bank, or a credit card issuer — we partner with the best financial service providers so that they can provide you with a variety of competitive options, enabling you to find the right financial product for your needs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

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4.8

All reviews

(9,576)

1,133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Accuracy

The follow through. One of the things that was helpful for was the fact that while looking for a lender on credible. I was able to see the possibility of me getting the loan based on my information. That was helpful.

22 July 2026
Rated 3 out of 5 stars

The advertised rates changed…

The advertised rates changed significantly during closing. I was able to close, but cost me more than I saw on here.

21 July 2026
Credible logo

Reply from Credible

Hi,

Thank you for sharing your feedback, insights like yours help us improve the experience for all our users.

We understand that seeing a prequalified rate or loan option change during the process can be frustrating. Prequalified rate options shown through Credible are personalized estimates based on the information provided during pre-qualification, your credit profile based on soft credit pulls, lender criteria, and market conditions at that time. Prequalified rates are not offers of credit. If a user chooses to apply with a lender, the lender conducts its own underwriting review and may verify credit, income, employment, and other information before making a final decision, which may involve changes to the rate they determine you qualify for or even application denial.

We would be happy to review your specific concern privately. Please reach out to us at (866) 540-6005 or via email at support@credible.com. Representatives are ready to assist you Monday through Friday from 9 am to 7 pm Eastern Time.

Rated 1 out of 5 stars

I don't think credible did anything for…

I don't think credible did anything for me to rate them.

19 July 2026
Credible logo

Reply from Credible

Hi,

Credible is an online marketplace that helps users compare prequalified rate options from multiple vetted lender partners in one place. Credible is not a lender, and lender partners make final credit and loan decisions. Checking prequalified rates through Credible is free and does not affect a credit score.

If you have a specific concern, please contact us at (866) 540-6005 or support@credible.com so our team can review it privately.

Rated 5 out of 5 stars

The Credible application was very user friendly!

The Credible application was straightforward and user friendly. Results were quick. I was able to choose the best loan company that suited my personal needs. The overall experience was easy, not overwhelming at all. Credible is a trustworthy loan source that I will recommend to others!

19 July 2026

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