Carglass Reviews 

Friendly staff and excellent service.

Carglass Pocomaco, a Coruña, very professional and efficient.
Staff extremely polite and attentive. Great service

5” experience from A-Z
Very punctual, very friendly and helpful. Ended had the dint fixed in my garage didn’t have to go anywhere. I highly recommend Carglass.

On the 28th May 2026 our car Hyundai i10 was hit by something on the motorway in Spain and the windscreenwas hit but stayed in one piece.
I called our insurance who passed me on to Autoglass UK. They took all our details and said they would pass it on to their sister company Carglass Spain.
The following day Carglass called us and took all our details then told us it would take 10 - 15 days to get the windscreen, we still had a month left of our holiday but would be moving to a new camp site in a weeks time. They said that would not be a problem as they would just send the glass to there.
After 12 days I called Carglass for a update on the windscreen and was told that they could not source a windscreen in Spain as it was a right hand drive car, so they would have to order it from the UK. It would take a further 10 - 15 days to get it. We were still hopeful that it would get here so we could enjoy our holiday as we were stuck on the camp site with 2 dogs. Over the next few weeks I made calls to them but was always told the same thing that they had not got a delivery date yet. I also called Autoglass UK to complain which they said they would pass it on to their international dept. But we never heard anything from them.
On the 24th Jun 2026 Carglass phoned us to say they would not be getting the windscreen and would pass it back to Autoglass to sort it out.
I called Autoglass the following day and it was booked in for repair on 2nd Jul 2026 and is now repaired.
I asked the person in Autoglass how long it took them to get the glass and he told me 2 days. So I don't understand as to why Carglass would waste time trying to get a windscreen for a R/H/D car in Spain, why not just talk to Autoglass and have one sent out.
I do feel that Carglass had no intention of repairing our car and always got the couldn't be bothered attitude from them. Lucky enough we have a A-frame and were able to tow our car back to the UK.
But I had a really poor experience with Carglass and they helped to ruin our holiday.

Carglass Cartagena did a brilliant job replacing the windscreen in my VW Transporter, very polite and professional service, great communication from their office. 110%

Great communication, quick replacement and a free gift too - great work by the Carglass team in Huesca

Great service, highly recommended *****

Perfect...

I made my second service visit to Carglass MATARÓ La Teixidora, just north of Barcelona, and like the first visit it was excellent in all respects. This is a top-level, high-quality operation from start to finish, with company-owned shops and not franchises.
They take care of the paperwork with your insurance company, all that I had to do was bring the care in on time and they have it all prepared for immediate work.
Their staff are excellent people, the two technicians that took care of my car, Ismail and Sebastian, were both very professional and polite.
I added in the optional windshield glass protection and am happy with it, it's like the glass doesn't exist and the rain simply rolls off. More clear at night as well, I can see without any glare so safer night driving.
I'm sure that you will be satisfied with Carglass, wherever you are.

I have been waiting 5/6 months for this. I needed to call you guys 20-25 times. Whatsapped , and emailed. No one replied or gave me info. Roberto the manager of carglass Alicante stopped replying after 2 messages, didnt pick up the phone anymore and eventually blocked me on whatsapp.

Its absolutely unaccaptable. What an terribe service and shame for your company.

I will put a review on google and the website accordingly.

Please also note that I dont need you to come for replacement anymore.

I will strongly advice anyone who will ask not to use carglass.

Please raise a official complaint for it.

Have a good day.

An amazing experience, I was an hour early for my appointment and explained I'd dropped off a family member at the hospital for chemo, they could have not been more understanding or more efficient. Two technicians immediately started on the vehicle whilst I sorted paperwork in the office, they got a little bit more by changing the wiperblades, reception were very efficient, helpful and friendly, the job was completed speedily and first class. A pleasure from start to finish. ☆☆☆☆☆ Thank you.

Fantastic service and staff.

Excellent service! I needed a windscreen replacement for my Range Rover Sport and Carglass was recommended by my insurer. It took a week to obtain the glass find a slot to fit me in, but they did a great job in their Marbella depot. Nice clean job, including camera calibration and they even gave me a small gift. Very good experience.

Carglass too ages to get back to me with a price for my rear window. This gave me the time to look around and I found a good alternative which eventually was a much better deal. Carglass came back to me with a price of 750Eur. Meanwhile I check other options and found Ralarsa who charged me for the same replacement 485Eur.
So the slow response of Carglass backfired on them.

Carglass CASTELLÓ DE LA PLANA

Helpful staff, spoke English, dealt with my issue immediately, fast, friendly and professional. A rental car with a chip in the windsceen.

Rental company didnt notice the repair, nice work !!

It would have been zero stars but last week their fitter who came to my house resolved the issue very quickly and efficiently . Serafin was prompt and courteous and could identify why the problem arose and repaired it plus he repaired the near side pillar as he said a problem would arise because of how the windscreen pillar had been re fitted. Carglass Chiclana is undoubtedly the very worst example of customer care, reliability and communication, but they have at least one knowledgeable and professional mobile fitter, Serafin, who restored my faith in their work skills. The company itself did nothing to amend their attitude or communication and It is not helped by the insurer ISP who placate you with idle promises and failure to support their clients. However, thank you Serafin.