Bought an Omega watch as my first one from them. Got watched checked at my local Omega store (Just to be safe) - Checked out completely as it should. All was good and the watch brand new as promised... See more
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See what reviewers are saying
Want to purchase a new, legal, and quickly delivered Rolex using Bitcoin? BitDials. Transaction from adding to my e-shopping cart, to customs, and front door delivery was flawless and well communic... See more
Company replied
Very satisfied. Delivery was quick and secure. The watch is in flawless condition and they took into consideration some special requests I had about strap size. This was my most expensive watch (a gol... See more
Fantastic and trustworthy service! Ordered model with 2 weeks estimated shipping time. Team did extraordinary job delivering this wonderful timepiece within one week from order. Could not be happier f... See more
Company replied
Company details
About BD Project: BitDials | BitCars | BitSky
Written by the company
BitDials & BitCars are proud to be the world's first crypto-only online luxury platforms, bringing together luxury dealerships to provide original and high-end premium watches, unique fine jewelry, supercars, and old-timers to the crypto community since 2016.
bitdials.eu
bitcars.eu
BitSky our latest platform established in 2022, offers truly unique and exclusive travel experiences to the crypto community.
bitsky.eu
Live Crypto.
Be Ultimate in Style and Luxury!
bitdials.eu
bitcars.eu
BitSky our latest platform established in 2022, offers truly unique and exclusive travel experiences to the crypto community.
bitsky.eu
Live Crypto.
Be Ultimate in Style and Luxury!
Contact info
Showrooms, Pick-Up Points, Security Hubs & Logistics Partners, Prague Warszawa Vilnius Amsterdam Madrid, Switzerland
- support@bitdials.eu
- www.bitdials.eu
4.6
Excellent
256 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought an Omega watch as my first one…
Bought an Omega watch as my first one from them. Got watched checked at my local Omega store (Just to be safe) - Checked out completely as it should. All was good and the watch brand new as promised. Watched arrived within the promised time and they always answered my emails quite fast.
I can only recommend this site for crypto watch buying.
15 January 2025
Unprompted review
Reply from BD Project: BitDials | BitCars | BitSky
Thank you for the wonderful feedback about our service!
We are delighted when we can fully meet the high expectations of customers like you.
Best regards,
BitDials team
Reply from BD Project: BitDials | BitCars | BitSky
Dear customer,
Thanks for leaving us your review. We apologize for inconvenience and long wait.
Our company had a restructure of our supplier network which has delayed us in processing the order. We will do our best to ensure that you receive your order as quickly as possible.
Best regards
BitDials Support
Everything perfect and delivered within…
Everything perfect and delivered within the promised time period. I highly recommend the purchase over bitdials.
29 July 2024
Reply from BD Project: BitDials | BitCars | BitSky
Thank you for the wonderful feedback about our service!
We are delighted when we can fully meet the high expectations of customers like you.
Best regards
BitDials team
Superb customer support
The response time to any request is very short and exhaustive. They managed very well the shipment and I found no problem with custom taxes. They shipped the item within the declared time.
11 April 2024
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your recent 5-star rating!
We truly appreciate your feedback and support. It means a lot to us to know that you had a positive experience with our service.
Best regards,
BitDials Team
Such a fantastic experience
Such a fantastic experience. I ordered the mint green Sky-Dweller on Jubilee, which is a hard watch to get hold of but Julia and the team were amazing in sourcing and sending the watch. Communications were exceptional, shipping perfect. I absolutely love the watch. Already in line to order the rose gold jubilee when it hits the market.
15 April 2024
Unprompted review
Reply from BD Project: BitDials | BitCars | BitSky
Thank you for the wonderful feedback about our service!
We are delighted when we can fully meet the high expectations of customers like you.
Best regards
BitDials team
Perfect site to buy goods in EU with crypto
I've received my IWC watch in time and without problems.
25 March 2024
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your recent 5-star rating!
We truly appreciate your feedback and support. It means a lot to us to know that you had a positive experience with our service.
Best regards,
BitDials Team
Very clear and straight forward website…
Very clear and straight forward website to navigate and purchase, Julia and the team were always available to answer questions and my Rolex DateJust 41 'Wimbledon' arrived brand new after only 4 weeks, fantastic!
12 March 2024
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your recent 5-star rating!
We truly appreciate your feedback and support. It means a lot to us to know that you had a positive experience with our service.
Best regards,
BitDials Team
Great experience as always!
28 February 2024
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your 5 star rating.
Best regards
BitDials Team
Another fast transaction.
Well received beautiful Breitling watch, delivered in approximately 10 days trough Fedex, warranty verified online, thanks Bitdials see you soon.
7 March 2024
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your recent 5-star rating! We truly appreciate your feedback and support. It means a lot to us to know that you had a positive experience with our service.
Best regards,
BitDials Team
Excellent seller, trustworthy and fast!
My experience started the 4th march 2024, when I wrote to the bitdials support asking information about a watch that wasn't on stock, but was available in 1-2 weeks. The answer was fast, they confirmed me that their distributor has the watch on stock and I can place an order. I agreed and few moment later I got an email with a link to complete the purchase for the watch I've chose. I made it trough a bitcoin payment. Once the txi was confirmed I got the email that confirm my order. After the payment I waited about 9 days before that the watch was sent from the distributor to bitdials HQ, then bitdials took 1 day to deliver the watch to my address. During those days I wrote to them few time to have some update, and the answer was always fast. I had even some chat with Julia on telegram. The 15th the watch left the bitdials HQ and I got the tracking number, the delivery was planned for the 22, one week later, but it took only 5 days to arrive at my address. At the end since the payment to the actual delivery passed exactly 15 days. I'm glad to have use it finally. Hope to use it again soon.
20 March 2024
Unprompted review
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for taking the time to leave such a wonderful review!
We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Best regards
BitDials team
Professional and convenient!
Super friendly staff and very communicative!
At first I had my doubts because you have to be very careful online while ordering Luxury watches.
First I had a chat with one of the employees. After feeling comfortable I made my first purchase. Despite some delay the watch arrived very very neatly packed. Also I could pick the delivery method that was most convenient for me. Definitely recommend!
And shoutout to Julia for the support over the past days.
18 February 2024
Reply from BD Project: BitDials | BitCars | BitSky
Thank you for the excellent review. Every positive feedback motivates us to do everything in our power to ensure customer satisfaction.
We are thrilled that our customer service was of great help. We will pass on the praise to our colleagues. We are, of course, always here for you if you have any further questions.
We are proud to have customers like you and hope for a long-term customer relationship.
Best regards
BitDials Team
Great experience
5 December 2023
Reply from BD Project: BitDials | BitCars | BitSky
Hello Angelo,
Thank you for the wonderful feedback about our service. We are delighted when we can fully meet the high expectations of customers like you.
Best regards
BitDials team
My 4th buy in this shop
My 4th buy in this shop. Amazing experience. Full safe and very fast. Delivery 24h after buy. Just Wow. Pro team. Best regards!!
8 November 2023
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your kind words! It's always such a pleasure to see you at BitDials.
We can't thank you enough for your ongoing support and can't wait to have you with us again.
Best regards
BitDials team
Happy customer
The item arrived at the anticipated time in excellent condition and with proper warranties.
23 October 2023
Reply from BD Project: BitDials | BitCars | BitSky
Thanks so much for sharing your great experience with us.
Best regards
BitDials Team
This is the second watch I have ordered…
This is the second watch I have ordered and the experience was the same as 2 years ago. (Fantastic)
Julia Was amazing to deal with on both occasions, payment was super easy. Packaging and item tracking perfect.
Thank you bitdials for allowing me to get the watch I want before my 40th birthday at a reasonable price for such a quick delivery.
5 June 2023
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your 5 star rating!
Returning customers are the best compliment we can get.
Best regards
BitDials team
Reply from BD Project: BitDials | BitCars | BitSky
Dear customer,
thank you for your rating.
Ordering goods from outside of the EU will always be attached to importing fees on your end. This is not just the case on BitDials. We are transparently advertising that we ship from the European Union and cannot avoid importing processes by your local customs office.
We have asked you multiple times to answer the request of the parcel service to finish the import process and pay duties without success.
Please reply or contact the parcel service to release the parcel for delivery or answer our emails to get help.
Best regards
BitDials Team
Reply from BD Project: BitDials | BitCars | BitSky
Thanks so much for sharing your great experience with us.
Enjoy your beautiful timepiece!
Best regards
BitDials Team
Always great service and fast response.
21 March 2023
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your 5-star review!
Best regards
BitDials Team
Great customer Service
Great customer Service, Julia was extremely helpful and assuring when placing an order and everything went super smooth.
My watch had some minor scratches which was quite unfortunate but it does not look worn so I believe it has happened in handling or during inspection. A polish might help but overall I'm very happy and I'll very likely place another order at BitDials in the future!
24 January 2023
Reply from BD Project: BitDials | BitCars | BitSky
Hi Hampus,
thank you so much for taking your time to leave us feedback.
We put special emphasis on our customer service and thank you in particular for acknowledging that.
The item is brand new from our storage. It’s unfortunate, but a tiny scratch can be caused on sensitive materials such as yellow gold even by handling in our logistics. Of course, we will compensate for the polishing.
Best regards
BitDials team
flawless service
flawless service, delivered the watch I wanted, email support was fantastic... highly recommended.
15 January 2023
Reply from BD Project: BitDials | BitCars | BitSky
Thank you so much for your 5-star review!
Best regards
BitDials Team
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