Bulder Reviews 

97
TrustScore 3.5 out of 5

3.6

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Company details

  1. Bank
  2. Mortgage Lender

Written by the company

Norges første rene mobilbank, og en del av Sparebanken Vest. Bulder har de mest fornøyde bankkundene, ifølge EPSIs bankundersøkelse i 2023 og 2024. Hos oss får du gebyrfritt boliglån, automatisk lavere rente på boliglånet ditt, gøy og personlig sparing, Apple Pay og mulighet for kundeutbytte.


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3.6

Average

TrustScore 3.5 out of 5

97 reviews

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3.6

All reviews

(97)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

I became a member of Bulder Bank…


I became a member of Bulder Bank expecting free and simple banking, but my experience has been disappointing.

SWIFT transfers in NOK are the only way to avoid the 2% currency surcharge+other fees, but even then the transaction can be blocked if sending to family with a foreign bank. You can only send it to yourself .
Their advertised SWIFT fee of 60 NOK was not applied; it was 75 NOK.
SEPA transfers NOK/EUR always incur a ~2% fee.

Transfers on behalf of third parties are not allowed, which makes using the bank for regular international payments very restrictive.
Customer support sometimes gives inconsistent answers and doesn’t clarify these limitations clearly.
In addition, no notifications about receiving payment, slow transactions even to Norwegian accounts.
Expensive physical and digital card
Slow display of account movements

12 December 2025
Unprompted review
Rated 1 out of 5 stars

PATHETIC service when it comes to…

PATHETIC service when it comes to shopping online. Expect your card to have your purchase declined and make your life a thousand times more difficult with a chat in which 10 different people try to talk to you (pretty sure it is AI) and NOT solve your problem.
They will say it is to protect customers from fraud etc. NOT OK, they simply make buying online nearly impossible. Doesn't change much which store it is.

Debit card service is not reliable, I've has several problems buying abroad being forced to withdraw money from the ATM because the card refused to work but the customer service insisted that "there's nothing wrong with the card".

Don't waste your time, try a serious bank. I seriously REGRET migrating to Bulder and do not recommend to anybody. Spare a headache and stick with a real bank, they will give you the old treatment just as bad as the new ones but at least you get your problem solved and can talk to real people.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

No webinterface. Only app.

This so called bank only works on Apple or Google mobile devices, so they discriminate all other users. They don't listen to feedback. They're not the cheapest bank either.

25 May 2025
Unprompted review
Rated 1 out of 5 stars

I am a potential customer

I am a potential customer. Called their phone to ask a few questions. No one answered. Tried to check out their online solution. Robotic questions and screens with questions about value of my property and loans. I DON*T WANT A LOAN!! I just wanted to check out how user friendly your online solutions are as I am not happy with my current bank and looking to move my business to a new bank. This bank doesn't appear interested.

17 December 2024
Unprompted review
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