Buildfix Reviews 

878
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly professional, knowledgeable, and friendly staff who often go above and beyond to explain processes. People frequently highlight the excellent communication, noting that every step was clearly explained and updates were consistently provided. Consumers report high-quality service and excellent results, often noting that the work exceeded expectations and left properties clean and tidy. Reviewers also commend the company's efficiency and punctuality, with teams consistently arriving on time and completing work smoothly. Many express overall satisfaction, highlighting a fantastic experience and readily recommending the company for its reliable service.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, efficient, and highly... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the prompt, courteous, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the overall process as... See more

Quality

Customers consistently note positive experiences with quality, highlighting the meticulous workmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professionsl company and specialised teams to deal with. Starting with the structual engineer Chris that explained what needed to be rectified and provided the detailed quotes. Jack and team do... See more

Company replied

Rated 5 out of 5 stars

Engaged Buildfix to do ground work wall cracks and plastering. Ground work Sen and Harrison did a great job. Wall cracks and bars George and Kyle worked really good together and explained every s... See more

Company replied

Rated 5 out of 5 stars

This is the most efficient company we have ever dealt with. The communication was excellent and explained thoroughly by Bruno and Pedro. We had complete confidence. Andy checked the pipes and informed... See more

Company replied

Rated 5 out of 5 stars

Extremely happy to see my laundry room base sinking issue has been fixed perfectly. A huge thank you to Joe and Jamie. They arrived on time today as planned and explained the work they were going to d... See more

Company replied


Company details

  1. Structural Engineer
  2. Building Restoration Service

Information provided by various external sources

The Experts in Structural Repairs

Buildfix

Written by the company

The Experts in Structural Repairs
Combining the latest technological innovations with our extensive knowledge, we can repair wall cracks, stabilise foundations and stop rising damp with minimal disruption to the building, your daily life - and your budget!

Free On Site Inspection

Our Engineers will inspect your structural problem free of charge

Not only will we treat your home as if it’s ours, we also offer free house inspections and come to look at your house for no cost.

Contact info

4.9

Excellent

TrustScore 5 out of 5

878 reviews

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No recent history of asking for reviews

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4.9

All reviews

(878)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

The most friendly and efficient compamy…

The most friendly and efficient compamy you could ever ask for. Harrison, Jack,Luke and Kyle were all professional and informative. Harrison was my main contact and he kept me informed on each step of the process. But it didn't matter who you spoke with the were all prepared to stop for a moment to explain what was happening. The job proceeded smoothly and effectively my home got the lift and stabilisation l was quote. I couldn't be happier. Thank you.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Our experience with Buildfix regarding…

Our experience with Buildfix regarding a recent subsidence job was excellent. Jordan and Quintin’s work was top class. They kept us informed of the work they were doing throughout the day and happily answered our questions. The communications from Buildfix during the whole process were prompt, courteous and professional at all times and their process was truly innovative. Would highly recommend.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

What is it about Buildfix…

What is it about the Buildfix management and culture? Everyone we dealt with was both professional and personable and the workmanship meticulous! George & Kale finished our wall stitching today and you’d be hard pressed to find nicer guys. This has been such a fantastic customer service experience and we’re completely grateful for it!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

I would like to give a big thank you to…

I would like to give a big thank you to the Buildfix team for the excellent work they did on my house today.

Mark, the engineer who carried out the assessment and developed the treatment plan, was very professional and knowledgeable. He took the time to explain the situation clearly and walked me through the recommended solution, which gave me a lot of confidence.

Joseph and Harrison were the team members who completed the actual work. They were extremely professional, efficient, and clearly very skilled at what they do. They were patient, careful, and also took the time to explain the process and the treatment while working.

The whole experience was smooth and reassuring. I really appreciate the quality of the service, the communication, and the attention to detail from everyone involved.

I would definitely recommend Buildfix to anyone looking for a reliable and professional team. Thank you again! ⭐⭐⭐⭐⭐

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Buildfix fixed my stumps!

It’s always difficult to fix a household sink, so I’m glad I asked Buildfix to solve the problem for me.
Their effective communication and excellent customer service made the entire process easy and smooth. Chris, the structural engineer, initially came to inspect the issue, which eased our concerns. He proposed a reasonable solution and quote and patiently answered all my questions.
Lucas, the plumber, then came to mark out the pipes and also suggested a solution to address the groundwater drainage issue. Joe and Jamie did an excellent job completing the work efficiently and professionally, and the site was left tidy after the job.
I would especially like to thank Joe. After the work was completed, I noticed a small issue and texted him on Saturday evening. He responded immediately and assured me he would return on the next business day, which he did, and the problem was resolved promptly.
I am more than happy with the outcome. The fix gives me peace of mind, especially with Buildfix’s 20-year warranty. I would definitely recommend Buildfix to anyone who needs help with structural issues in their home.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Joe and Jamie were great

Joe and Jamie were great. On time, helpful, polite, tidy and efficient. They explained the process and what they were doing very well.
There were some communication issues in the lead up though and important info wasn’t relayed.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional and punctual

BUILDFIX were recommended by a neighbor who had their house re-levelled Professional, on time and great communication. Joe and the team explained everything they were doing and the process on the day. Very clear and easy to understand, the job went
Smoothly and as yet had no visual issues. Came with a full report and 20yr warranty
Would recommend to anyone

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Jack and Kyle recommendation.

Jack and Kyle came out today to complete works which were scheduled.
They were professional, provided clear communication and worked efficiently.

Thanks, from Happy customer TJ 👍

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great work and communication

I was really happy with the work done by George and Kyle on our wall crack repair. Their communication throughout the job was outstanding - this was important to me and helped me manage the needs of our household while the work was being done. Thank you.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

The repair work to the cracks in our…

The repair work to the cracks in our exterior walls has been tremendous. George & Kyle made the process very easy. They provided constant communication throughout the entire repair; they are both professional, polite & well skilled at the job.

We had Buildfix do a wonderful job resolving our subsidence issues the week prior and they have proven to be an excellent choice at resolving the issues of subsidence and cracking in our exterior walls.

Highly recommend Buildfix as a one stop shop for this work, they did it all and it was a fixed price.

Awesome work Buildfix!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Ifantastic work

It was from the word go
For a quote
To repair my sinking house
Cracks in the brick work.
Communication
Everything was great
Thank you.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Job well done & great staff

Joe, Jamie, George & Kyle, and the entire Buildfix team were excellent throughout the entire process. Great comms & follow up & both jobs done efficiently & with care for my garden.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Buildfix provided very professional…

Buildfix provided very professional services throughout our entire subsidence repair and wall crack repair process, and we are very happy with the overall experience.

Chris was excellent during the quoting and onsite inspection stage. He was very patient, detailed and professional, and always took the time to answer our questions carefully, which gave us confidence throughout the process.

Jack’s team completed the subsidence repair works professionally and efficiently, while George’s team did a great job with the wall crack repairs afterwards. Both teams were hardworking, careful and respectful onsite. The site protection was done very well, the workmanship was detailed and professional, and the teams always patiently explained things whenever we had questions. They also kept the site very clean and tidy throughout the works and after completion.

What impressed us most was the after-service support. Even after the works were completed, Buildfix responded very quickly when we reported a drainage overflow issue. Lucas attended the property promptly, carefully investigated the problem, identified the blockage and helped resolve it efficiently, even though the issue was ultimately unrelated to the repair works.

Lucas was professional, patient and extremely helpful throughout the process. We really appreciate the excellent customer service and support from Chris, Lucas, Jack’s team, George’s team and the entire Buildfix team.

Overall, the whole process was smooth and pleasant. Highly recommended.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you buildfix

Buildfix, and their team, Chris, Joe and Jamie were great to work with. They were always helpful, explained the process of resin injection and fairly priced. Definitely recommend.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

The company BuildFix

The company BuildFix has high quality working teams from engineer to technicians that they carried out the work in a very professional and efficient ways. The documentations regarding details of work and everything you need to know beforehand. The site work coordinations are excellent as well as house keeping.

4 May 2026
Unprompted review

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