Excellent online products & services and the only negative experience has been APMEX's inability to ship my purchase after the funds clear. Being a long time, several years actually, customer still do... See more
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Review summary
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Always an easy transaction when dealing with Apmex. Best Precious Metals company around. Help support them as they are offering you insurance against a declining paper currency. Help them, help you it... See more
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Always quality precious metals .. Fair and reasonable prices with the quickest shipping in the business.. especially when you use the bullion card.. anything extra you pay using the bouillon credit ca... See more
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Been buying from APMEX for a couple of years on a somewhat regular basis. The variety of coins available for purchase is great. I buy mainly for the workmanship and beauty of the designs. The prices a... See more
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Company details
About APMEX
Written by the company
APMEX is one of the largest online retailers of precious metals, serving customers for more than 25 years.
Our catalog includes more than 30,000 gold, silver, platinum and palladium products from mints around the world. Since our founding, we have processed over $20 billion in precious metals transactions.
More than 1.8 million customers have trusted APMEX for their precious metals purchases, supported by a 4.9-star rating from over 220,000 verified customer reviews.
In addition to offering a wide selection of products, APMEX provides educational resources through the Knowledge Center to help investors better understand precious metals and the factors that influence the market.
Customers can shop a wide range of bullion, coins and collectibles on APMEX.com while accessing tools and resources designed to support informed precious metals ownership.
Shop Gold & Silver Online
Written by the company
- Largest Precious Metal Inventory
- Over 30,000+ gold, silver, and platinum bullion and collectible products are in stock and shipping.
- Synonymous with Precious Metals
- For more than 25 years, APMEX has been a leading force in the U.S. precious metals market. With more than $20 billion in transactions and over 1.8 million customers served, the APMEX name has become synonymous with buying precious metals online.
- Industry Leading App
- Download the industry's best app and track your orders, manage your portfolio and set price alerts while shopping our extensive inventory on the go.
- Use Our Free Tools
- Monitor current spot prices through our website or the app, look up the values of rare coins with our interactive coin value guide, or use our calculators to estimate the value of your holdings through our Knowledge Center.
- Sell Your Old Gold to Us
- APMEX provides industry leading offers on old gold and silver. Skip the pawn shops and get a better offer for unused jewelry, silverware, decor and dental gold through our convenient and private mail-in process.
Contact info
226 Dean A. McGee Avenue, 73102, Oklahoma City, OK, United States
- 405.595.2100
- customerservice@APMEX.com
- www.apmex.com
4.3
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 week
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APMEX has the best selection of vintage…
APMEX has the best selection of vintage us PM
27 August 2026
Sold coins but was never paid
I sold several dozen silver coins to APMEX and received notification the payment had been approved and processed. However, after 5 days the payment had not arrived at my bank. I called my bank and they verified the payment had been sent, but the ACH number was missing a number thus getting rejected. I have since called APMEX customer service multiple times asking for the payment to be resent only to be told it's an accounting issue and they would escalate the problem. I'm not out silver coins and my money. Terrible customer service and thieves.
25 August 2026
Unprompted review
Trust!!
Trust!!for years I have been dealing with you guys and you have never failed me. Thanks
2 September 2026
Very easy to pay by ACH check
Very easy to pay by ACH check. Payment recieved in no more than 24 hrs. Track shipping is great. APMEX has been good to me. Near perfect but not quite. But who is.
3 September 2026
Good price and an easy-to-use website.
3 September 2026
It is great to be able to lock in price…
It is great to be able to lock in price at any time.
27 August 2026
I find what I want and can get it at a…
I find what I want and can get it at a reasonable price.
What more could I expect? Thanks. Lawrence Johnson
3 September 2026
A great experience
As normal easy to use website and quick shipment. Always a pleasure to do business with them be it buying from them or selling to them.
27 August 2026
Great Site for Precious Metals
Great prices, silver at spot! Simple and easy order instructions. Wonderful selection.
3 September 2026
APMEX is great
APMEX is great! It's never let me down. Prices are good and shipping is fast.
3 September 2026
Good selections Easy to find items Only…
Good selections Easy to find items Only improvement I can see now is to give points for purchases without requirement of using Bullion card.
3 September 2026
I am an APMEX Premier member
I am an APMEX Premier member, and the level of customer service I have experienced is simply unacceptable.
I missed a UPS delivery. This should have been a very simple problem to resolve: reschedule the delivery. However, APMEX placed so many restrictions on the shipment that I, the recipient, am unable to make any changes or reschedule it directly with UPS.
I contacted UPS, and they clearly told me that they cannot reschedule the delivery unless APMEX, as the shipper, authorizes them to do so. I have repeatedly contacted APMEX asking them to provide this authorization, but APMEX simply does not respond and appears completely uninterested in resolving the problem.
So the situation is absurd: UPS has my package and is apparently willing to redeliver it, but cannot do so without APMEX's authorization. APMEX could help resolve the problem, yet it does not respond to my requests.
What is the point of being a Premier member if customer service is virtually nonexistent when you actually need assistance?
For a company dealing with expensive precious-metal shipments, this level of customer service is outrageous. Based on my experience, I would strongly recommend staying away from APMEX.
1 September 2026
Unprompted review
Delivery process with Fedex was a pain
Delivery process with Fedex was a pain. I wished I could just pick it up at their hun instead of waiting at home for hours.
2 September 2026
Great company
26 August 2026
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