Abels Moving Services Reviews 

668
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and helpful, often going above and beyond to ensure a smooth process. People found the service to be seamless, efficient, and well-organized from start to finish, making their moving experience stress-free. Reviewers also highlighted the careful packing and secure wrapping of items, along with the punctual and considerate delivery service. While the overall sentiment is highly positive, a very small number of people had isolated concerns regarding specific aspects of their experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Delivery service

Clients share positive opinions on delivery service, highlighting the professionalism and helpfulness of the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the careful packing and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers reporting that boxes and furniture... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly staff, polite and courteous. Nothing is too much trouble. Were able to get us out of trouble after another removal company let us down at short notice. Very appreciative of our efforts... See more

Company replied

Rated 5 out of 5 stars

From start to finish Abels were great, our communication with the team at Head office via Marie - going through the survey process and later with Sue was incredibly clear and easy. The move itse... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Looked after from start to finish, excellent service, nothing too much trouble - ever so friendly and went above and beyond. Looked after our belongings and took great care around both prop... See more

Company replied

Rated 5 out of 5 stars

The team who moved us were all top class; courteous, helpful and hard-working. They really listened to what we wanted and were prepared to turn their hands to any task. They were mindful of the custom... See more

Company replied


Company details

  1. Moving Company
  2. Freight Forwarding Service
  3. Moving and Storage Service
  4. Shipping Company
  5. Storage Facility

About Abels Moving Services

Written by the company

For over 70 years, Abels has been delivering professional removals, relocation and storage services for private individuals, businesses and organisations across the UK and around the world. Our reputation is built on exceptional customer service, meticulous planning and handling every move with the highest levels of care and professionalism.

Whether you're moving locally, relocating across the UK, moving to or from Europe, or planning an international relocation, our experienced team provides a fully managed service tailored to your individual requirements. We handle export and import moves worldwide, offering expert guidance on packing, shipping, customs procedures and destination services to ensure a smooth and stress-free experience.

Our UK removals service covers England, Scotland, Wales and Northern Ireland, including specialist moves to the Scottish Islands, the Isle of Man and the Channel Islands. Every move is supported by a dedicated Customer Services Manager, comprehensive move planning and experienced, security-cleared crews who remain with your move from start to finish.

Our services include professional packing and unpacking, secure storage, specialist handling of fine art, antiques, wine collections and other valuable possessions, as well as move management and concierge services such as handyman, electrical, plumbing and IT support where required.

Alongside residential removals, Abels provides office relocations, commercial moving services, business storage and specialist FF&E (Furniture, Fixtures & Equipment) logistics. We work with organisations across a range of sectors, delivering carefully planned relocation projects with minimal disruption, from corporate offices to hospitality, education, healthcare and retail environments.

Whether you're moving a family home, relocating an entire business, or managing an international project, our experienced team is committed to delivering a seamless, reliable and stress-free moving experience from initial enquiry through to final delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

668 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(668)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Very nice drivers travelling in sweltering conditions provided excellent service delivering from London to Paris. All boxes and furniture arrived in perfect condition and were brought upstairs carefully so as not to damage anything.

Good communication before arrival also helped me to schedule my day around the delivery.

Thanks to Jayne, Rodney and Dan.

15 July 2026
Unprompted review
Abels Moving Services logo

Reply from Abels Moving Services

Dear James,
thank you for your kind comments about our team who supported you through your move, indeed the weather has been incredibly challenging performing moves, especially during these past few weeks. We are blessed to have colleagues who go above and beyond week in week out. May we wish you all the very best for the future.
Kind regards
Neil

Rated 5 out of 5 stars

Moving homes with Abel

The move was so swift from start to finish. From consultation to the moving of all our furniture into our new home the whole process was flawless and stress free. The team was very polite and professional. I would highly recommend the services.

24 June 2026
Rated 5 out of 5 stars

Everyone at Abel’s were professional…

Everyone at Abel’s were professional from the beginning to the end and helped to make a stressful time run smoothly

29 June 2026
Unprompted review
Abels Moving Services logo

Reply from Abels Moving Services

Dear Peter,
Thank you for your kind words which are much appreciated. We wish you all the best and look forward to helping you again in the future.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Highly Recommend

Abels recently packed our 6+ bedroom home in Central London for our upcoming International move and I couldn't recommend the team more highly. Incredibly considerate, careful, thorough and professional. If you are moving I would put these guys on the top of your list to use! We have moved many times and Abels have been the best. Highly recommend Russel, Phil and the team.

12 June 2026
Abels Moving Services logo

Reply from Abels Moving Services

Dear Mrs Sloane,

Thank you for your very kind words which will be shared with your moving team shortly. We wish you all the very best and will look forward to helping again in the future.

Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Thank you Ables Team

Thank you Ables Team. You made this transition so smooth, so easy. Thanks to Marie Neave for all the help through this process, also want acknowledge the delivery team, they were professional and flexible, Luis in perticular.

16 June 2026
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Reply from Abels Moving Services

Dear Prashant
Thank you for the lovely words you've shared. The team will be delighted to read your comments, especially Marie and Lui. We hope you settle in your new home quickly and wish you all the very best.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Excellent professional staff

Excellent professional staff. There were some difficulties moving in but the guys dealt with things really well. From Paul's professional estimate to Nicola's co-ordination the whole experience was excellent. Don't use man and van outfits, use Abels.

15 May 2026
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Reply from Abels Moving Services

Thank you for your kind review, we will be sure to let Paul, Nicky & the team know
We wish you many happy years in your new home
Best Wishes,
Neil Pertoldi

Rated 5 out of 5 stars

Quick

Quick, very helpful response to my need for a grandfather clock to be moved within 48 hours. Luke was very knowledgeable about clocks, took it apart and reassembled it very carefully with no damage and was most helpful in assisting either fixing it to the wall.

14 May 2026
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Reply from Abels Moving Services

Thank you for your review, we will make sure Luke gets these comments.
Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

We wanted to move furniture and…

We wanted to move furniture and household boxes from Italy to Uk. The service in Italy and Uk was brilliant, the furniture was exceptionally well packed and everything arrived in perfect condition. The pickup and delivery drivers were delightful and professional. Would highly recommend this company.

10 April 2026
Unprompted review
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your kind review
Best Wishes
Neil Pertoldi

Rated 5 out of 5 stars

Exceeded our expectations

From the initial survey and discussions to the delivery of our contents and life in boxes...was exceptional, outstanding. Everything exceeded our expectations. A fabulous team who are worthy of much praise. Thank you so much for making our move...as stress free as was possible. Your thoughtfulness and attention to detail was exemplary.

20 April 2026
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Reply from Abels Moving Services

Thank you so much for your incredibly kind and thoughtful feedback. It truly means a great deal to our entire team. I’ll be sure to share your comments with everyone involved, they’ll be thrilled to know their hard work made such a positive difference. We wish you all the best in your new home
Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

We have used Abels for more than 20yrs…

We have used Abels for more than 20yrs now, they have moved us around london, abroad and back.
They are a fantastic team from organising the move with the people in the office to the removal team, highly professional, kind, items cared for, they make moving fun, I wouldn't use anyone else. Highly recommend.

21 April 2026
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review. Wishing you all the very best in your new home and we look forward to assisting you again in the future.
Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

A really good experience

We were extremely happy with the service we had for our move. The whole operation was carried out in a very professional manner, from the initial quote through to unloading at our new house. The removals team worked tirelessly for the two days of the move, and we would certainly recommend

14 April 2026
Abels Moving Services logo

Reply from Abels Moving Services

We really appreciate your kind review, we are are so pleased you had a seamless process throughout and we wish you many happy years in your new home
Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

Brilliant

Brilliant! Looked after from start to finish, excellent service, nothing too much trouble - ever so friendly and went above and beyond. Looked after our belongings and took great care around both properties - If, IF, we ever move again we would definitely use them again. Very highly recommended

19 March 2026
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review, we appreciate it very much. We are so glad the crews efforts have made your move as stress free as possible.
We hope you settle in well!
Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

Professional

Professional, polite, excellent service all round. Made what could have been stressful a fun day with humour and good energy all round.

2 April 2026
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review, wishing you all the best in your new home
Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

Great service

Great service. Thank you 🙏🏽 if we ever decide to relocate will absolutely be contacting Abels

23 January 2026
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your comments, wishing you all the best in your new home

Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

Moving Home with Abels

Leaving this review to highlight the great job done by Abels.

The move to my new home was done in a very professional way, and stress free.

I paid for the packing service and I was very happy with the way the packing was done, all items moved were really well protected.

The crew was very polite and friendly.

Anyone planning to move home, you would be in a very safe pair of hands working with Abels, I highly recommend it.

12 March 2026
Unprompted review
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your kind words and for taking the time to share your experience

Your comments about our crew mean a lot to us and we take pride in being both professional and friendly so it’s wonderful to hear that reflected in your experience.

Thank you again for your recommendation. We wish you all the very best in your new home!

Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

The people at Abels were extremely accomodating and knowledgeable

The people at Abels were extremely helpful with everything from online communication to on-site assistance to shipping and delivery. They offered friendly service from start to finish.

17 March 2026
Abels Moving Services logo

Reply from Abels Moving Services

Thank you for your review, we are so pleased to hear how helpful our team were in making the process as easy as possible for you.
Kind regards
Neil Pertoldi

Rated 5 out of 5 stars

Fantastic company highly recommend!

Abel's staff were fantastic throughout the process. responsive, friendly and so helpful they made what would usually be a very stressful process feel easy. 0 issues at customs as the brokers at Abel's sorted everything really well and were quick to inform me of additional required paperwork and assisted me well when I wasn't sure what to provide. Delivery arrived promptly and I didn't have to lift a finger. Both office and delivery staff are really friendly helpful and patient.
There was some damage to a piece of furniture and Abel's responded very quickly with necessary paperwork and assistance to make an insurance claim (cannot comment on insurance process at this time but so far very easy).

10 March 2026
Abels Moving Services logo

Reply from Abels Moving Services

Thank you so much for your kind and detailed feedback. We’re delighted to hear that our team was able to make your move feel smooth and stress-free and that everything from customs handling to delivery met your expectations. This is exactly the level of service we aim to provide every customer. We’ll be sure to pass along your kind words to both our office and delivery teams.
Kind Regards
Neil Pertoldi

Rated 5 out of 5 stars

A job well done

Care of our property both in the moving and storage. Exceptional help in re-assembling large items like clocks and in particular a big display cabinet. Negotiating a difficult entrance. In short, a happy and helpful team.

24 February 2026
Abels Moving Services logo

Reply from Abels Moving Services

We are pleased to hear you were happy with our service and our team.

Thank you for your review

Kind regards,
Neil Pertoldi

Rated 5 out of 5 stars

Excellent

Excellent, very professional

26 February 2026
Abels Moving Services logo

Reply from Abels Moving Services

Dear Zamira,

Thank you for your review and kind comments which will be shared with the team shortly. We wish you all the best and look forward to helping you again in the future.

Kind regards
Neil Pertoldi

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