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Unser Sortiment umfasst Qualitätsprodukte von Top-Marken unter anderem aus den Bereichen Dachboxen, Innenraum, Fahrradträger und Camping. Faire Preise, eine riesige Auswahl und eine intelligente Website helfen allen Kunden das perfekte Produkt zu finden. Und wenn nicht, hilft Ihnen gerne unser kompetenter Kundendienst - per Email oder per Telefon.
Hindelanger Str. 35, 87527, Sonthofen, Germany
3.6
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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I ordered and paid a roocarier. Delivery time would be 7 days. I am now waiting for weeks. I also did not Receive an order acknowledgement. I am not able to reach anybody by phone. I do not get any replies On my emails. I would like to cancel My order , but I do not get any reply. I would advise everybody not
To order here. Because it seems you lose your money and don't receive the goods
On their website they re advertising delivery in 2-3 days. I placed my order on the 18. June, it s the 28. and the second part of my order is still not here. For some reason they split it into 2 packages. However I can t use a roof box without roof rails.. They gave the package info to DPD on the 19. but never handed the package over to them. ( I just got off the phone with DPD where they confirmed they haven t received the package from ATI yet) . So they re false advertising delivery time on their website and misleading customers! Absolutely ridiculous. I do not recommend them at all.
Reply from ATI Autoteile Immler
Dear Customer,
We are very sorry that you had this experience. We handed over your order to DPD as scheduled, but unfortunately, many packages, including yours, are currently stuck at DPD, which is beyond our control.
Please know that we are in close contact with DPD to resolve these issues. We offered you a replacement shipment, which you declined. Therefore, we will refund your purchase amount.
If you have any further questions or concerns, please do not hesitate to contact us.
Great service! had a tiny issue with a missing part of my order and it was solved quickly by ATI Autoteile. Totally recommended...great service, great prices and amazing products. Thanks!
very fast delivery, the only place with the right roofbar adapters in stock. would definitely order from you again, thanks!
I was suprised that my 16 kilo "bollerwagen" within 4 day well packed in perfect condition was deliverend in Tilburg almost 850 kilometers from the storage.
Great job, well organized firm!.
herzliche grusse,
P.Voorn - Tilburg NL.
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